GLOBE Clinic Shinjuku Launches Hotel Doctor Visit Service for Inbound Travelers and Hotel Guests in Tokyo

GLOBE Clinic Shinjuku, located in Shinjuku, Tokyo, has launched a hotel doctor visit service for inbound foreign travelers and hotel guests staying in Tokyo, allowing patients to receive medical consultations at their accommodation. The service covers sudden fever, cough, abdominal pain, gastroenteritis, skin problems, injuries, dehydration, fatigue and other travel-related health issues. A physician visits the patient’s hotel or accommodation to provide consultation, simple tests when necessary, prescriptions, IV drips, and medical certificates. The clinic offers support in English, Chinese and Japanese, creating an environment where foreign travelers unfamiliar with Japan’s medical system, as well as hotel guests who have difficulty going out due to illness, can receive medical advice with greater peace of mind. The launch comes amid rising medical needs among inbound travelers who become ill during their trips. For many foreign visitors, Japan’s medical system can be difficult to navigate, with concerns around language barriers, insurance documents, medical certificates and how to obtain medication. Common issues include not knowing whether to visit a hospital, being too unwell to leave the hotel, or being unable to explain symptoms in Japanese. GLOBE Clinic Shinjuku introduced this service to reduce those concerns by enabling travelers to receive a doctor’s consultation while remaining at their accommodation. Key features include access to a doctor without leaving the hotel; support in English, Chinese and Japanese; integrated consultation, prescription, IV drip and medical certificate services; operation by an international clinic located about two minutes on foot from Shinjuku Station and Shinjuku-sanchome Station; and referral to appropriate medical institutions when needed. GLOBE Clinic Shinjuku also accepts inquiries from hotels and lodging facilities in Tokyo. When a guest suddenly becomes unwell, front desk or concierge staff can contact the clinic to confirm symptoms, location, preferred time and language needs, after which the clinic will advise whether a hotel visit is possible and how the patient can receive care. The clinic can also support hotels with guest guidance materials, emergency contact flows, fee information, and explanations related to medical certificates and travel insurance documents. The flow for using the service is as follows: first, confirm with the accommodation whether a doctor’s visit is allowed; then contact the clinic by phone, web reservation or WhatsApp; finally, a physician visits the accommodation and provides consultation. Depending on the case, the doctor may provide simple tests, prescriptions, IV treatment and medical documents. If additional testing, specialist treatment or hospitalization is required, the clinic will refer the patient to an appropriate medical institution. Examples of symptoms that can be discussed include fever, chills, fatigue, cough, sore throat, runny nose, cold symptoms, abdominal pain, nausea, vomiting, diarrhea, dehydration, jet lag, general travel-related illness, headache, dizziness, itchy skin, rash, hives, insect bites, minor injuries, cuts, abrasions, bruises, sprains, lower back pain, neck pain, muscle pain, pain during urination, suspected cystitis, and consultations regarding medical certificates for travel insurance, airlines or hotel submission. Reservations for hotel visits are accepted by phone, online booking and WhatsApp. Patient and hotel inquiries: GLOBE Clinic Shinjuku, phone: 03-5990-2471, online booking: https://globe-clinic.stores.jp/reserve/shinjuku, WhatsApp: https://api.whatsapp.com/send/?phone=817023134998&text&type=phone_number&app_absent=0. The service area covers Tokyo, mainly the Shinjuku area. Availability is determined based on symptoms, location, time and physician availability. Fees for the Shinjuku area are JPY 110,000 for consultation and prescription, and JPY 150,000 for consultation, prescription, IV drip and medical certificate. Fees for other areas of Tokyo are JPY 160,000 for consultation and prescription, and JPY 200,000 for consultation, prescription, IV drip and medical certificate. Prices include tax. Costs may vary depending on area, time, symptoms, required treatment, additional medication and document contents. Medical certificates and other documents are issued only when the physician determines they can be medically prepared. For highly urgent symptoms, or cases requiring specialist tests, hospitalization or emergency care, patients may be advised to visit an emergency or specialist medical institution. Clinic overview: GLOBE CLINIC Shinjuku, 3F TRES SHINJUKU, 3-28-4 Shinjuku, Shinjuku-ku, Tokyo, about two minutes on foot from Shinjuku Station. Supported languages are English, Chinese and Japanese. Main services include outpatient care, testing, hotel doctor visits, health checkups and regenerative medicine consultations. URL: https://www.globe-clinic.jp/ja/. Consultation hours are 9:00-13:00 and 15:00-19:00, with final reception for first visits at 18:30 and returning visits at 18:40. Closed on Mondays and Fridays. Media inquiries: GLOBE Clinic Shinjuku / Omotesando General Medical Clinic, PR representative, phone: 03-6805-0328, email: info@omotesando-amc.jp.