Omnissa®, a leader in AI-powered digital workspace platforms, today announced it has been named a "Leader" in the 2026 Gartner Magic Quadrant for Digital Employee Experience (DEX) Management Tools for the second consecutive year. Omnissa also ranked among the top three vendors for high scores across all DEX use cases in the accompanying 2026 Gartner® Digital Employee Experience Critical Capabilities report.
IT teams today face increasing pressure to deliver secure and productive digital experiences in increasingly distributed and complex work environments. This pressure is amplified by the growing complexity of IT environments due to AI sprawl. Many organizations still rely on fragmented tools with limited visibility into digital workplace issues, making it impossible to visualize and rapidly remediate risks and friction points, such as shadow AI, at scale.
Omnissa believes its differentiated approach to DEX, which combines broad cross-platform visibility with AI-powered analytics and automated remediation, has been recognized in this evaluation. By unifying insights across endpoints and the entire environment, Omnissa empowers IT teams to proactively detect and resolve issues, trigger intelligent workflows, and deliver consistent, high-quality digital experiences at scale.
"As digital environments become more complex, IT teams need DEX solutions that provide better observability across their entire environment and connect experience insights to action," said Bharath Rangarajan, Chief Product Officer at Omnissa. "Omnissa enables organizations to move from reactive troubleshooting to autonomous endpoint management, bringing us one step closer to our vision of an autonomous digital workspace that configures, heals, and protects itself."
The "Omnissa State of Digital Workspace 2026" report indicates that the use of AI assistant apps is projected to increase by approximately 1000% across all major operating systems in 2025, highlighting the need for greater visibility and governance in the work environment. To address this challenge, Omnissa DEX solutions can be deployed as part of Workspace ONE on the Omnissa platform or as a standalone solution on unmanaged devices. This allows IT teams to improve device performance while enhancing employee productivity across all mobile, desktop, and virtual environments, and reducing security and shadow AI risks.
One global organization that adopted Omnissa's DEX products gained near real-time visibility into device performance across approximately 10,000 shared frontline devices. This resulted in an approximate 5% reduction in IT help desk tickets, over $100,000 in annual cost savings, and accelerated key customer-facing processes, improving overall customer experience.
Omnissa is the only evaluated vendor positioned as a Leader in all three reports: "Gartner Magic QuadrantTM for Endpoint Management Tools," "Gartner Magic QuadrantTM for Desktop as a Service," and "Gartner® Magic QuadrantTM for Digital Employee Experience Management Tools." Omnissa believes this recognition reflects the strength of its unified platform approach, which enables comprehensive management of the digital experience while supporting key device types and operating systems at scale.
Gartner Disclaimer
Gartner®, Magic QuadrantTM for Digital Employee Experience Management Tools, Dan Wilson, Stuart Downes, Robin Milton-Schonemann, June 8, 2026.
Gartner, Critical Capabilities for Digital Employee Experience Management Tools
Gartner, Magic Quadrant for Endpoint Management Tools, 5 January 2026, By Tom Cipolla, Lina Al Dana, et al.
Magic Quadrant for Desktop as a Service, 11 August 2025, By Stuart Downes, Sunil Kumar, Todd Larivee
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About Omnissa
Omnissa is a leading digital workspace platform company that empowers people to work from anywhere, on any device, to achieve extraordinary outcomes. Our AI-powered platform delivers industry-leading solutions for unified endpoint management (UEM), virtual apps and desktops, digital employee experience (DEX), security and compliance, and more, enabling organizations and their employees to unlock significant business value. Trusted by 26,000 organizations worldwide, Omnissa has 20 years of experience in the digital workspace space. Omnissa was formerly the End-User Computing (EUC) business unit of VMware and became an independent company in 2024. Learn more at https://www.omnissa.com/japan/.
FACT BOX
- Source: PR TIMES
- Category: 企業評価
- Organizations: Omnissa / Gartner / VMware