Leading Jewelry Retailer Chow Tai Fook Selects o9 Digital Brain to Enhance End-to-End Retail Planning Capabilities
o9 Solutions announced that Chow Tai Fook, a leading jewelry retailer in China, has deployed the o9 Digital Brain platform to unify its retail planning and optimize the supply chain across its 6,000 stores.
📋 Article Processing Timeline
- 📰 Published: April 9, 2026 at 19:00
- 🔍 Collected: April 9, 2026 at 10:31
- 🤖 AI Analyzed: April 21, 2026 at 02:33 (280h 2m after Collected)
o9 Solutions (Headquarters: Dallas, Texas, USA; CEO: Chakri Gottemukkala; hereinafter "the Company"), a leading enterprise AI software platform provider for transforming planning and decision-making, announced that Chow Tai Fook, one of China's leading jewelry retailers, has implemented the Company's o9 Digital Brain to enhance its end-to-end retail planning capabilities.
Founded in 1929 and headquartered in Hong Kong, Chow Tai Fook operates approximately 6,000 retail stores and manages around 200,000 SKUs. The company aimed to build a data-driven retail planning process to align its supply chain with market demand and accelerate replenishment cycles. This involves strengthening allocation capabilities to deliver the optimal product mix to each store while minimizing stockouts of high-demand products.
The company adopted the o9 Digital Brain for its flexibility and scalability, enabling the integration of assortment planning, merchandise financial planning, production planning, allocation, and replenishment planning on a single platform. Chow Tai Fook aims to centrally manage retail planning processes that were previously siloed across different departments.
Zhi Jun Hu, Deputy General Manager of Information and Communication Applications at Chow Tai Fook, stated, "As one of China's leading jewelry retailers, driving the transformation of our planning processes and meeting customer needs through global order consolidation and supply chain integration is a top priority. We are delighted to collaborate with o9 not just as a platform vendor, but as a long-term strategic partner supporting the optimization of our retail supply chain and strategic planning."
Chakri Gottemukkala, Co-founder and CEO of o9 Solutions, commented, "As global retailers face shifting demands and strong headwinds, those who strengthen their supply chain resilience through technology investments can maintain a competitive edge and respond agilely to change. We are honored to support Chow Tai Fook in unifying their retail planning capabilities and enabling seamless, data-driven decision-making across their entire business."
*This press release is a translated excerpt of the press release announced in the US in March 2026. The English version prevails regarding content and interpretation.
For more details on the o9 Digital Brain, please visit here. A list of useful resources is available here.
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Founded in 1929 and headquartered in Hong Kong, Chow Tai Fook operates approximately 6,000 retail stores and manages around 200,000 SKUs. The company aimed to build a data-driven retail planning process to align its supply chain with market demand and accelerate replenishment cycles. This involves strengthening allocation capabilities to deliver the optimal product mix to each store while minimizing stockouts of high-demand products.
The company adopted the o9 Digital Brain for its flexibility and scalability, enabling the integration of assortment planning, merchandise financial planning, production planning, allocation, and replenishment planning on a single platform. Chow Tai Fook aims to centrally manage retail planning processes that were previously siloed across different departments.
Zhi Jun Hu, Deputy General Manager of Information and Communication Applications at Chow Tai Fook, stated, "As one of China's leading jewelry retailers, driving the transformation of our planning processes and meeting customer needs through global order consolidation and supply chain integration is a top priority. We are delighted to collaborate with o9 not just as a platform vendor, but as a long-term strategic partner supporting the optimization of our retail supply chain and strategic planning."
Chakri Gottemukkala, Co-founder and CEO of o9 Solutions, commented, "As global retailers face shifting demands and strong headwinds, those who strengthen their supply chain resilience through technology investments can maintain a competitive edge and respond agilely to change. We are honored to support Chow Tai Fook in unifying their retail planning capabilities and enabling seamless, data-driven decision-making across their entire business."
*This press release is a translated excerpt of the press release announced in the US in March 2026. The English version prevails regarding content and interpretation.
For more details on the o9 Digital Brain, please visit here. A list of useful resources is available here.
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