NUWORKS Enhances Risk Management for Robotic Products with Up to 1 Billion Yen Compensation Coverage

NUWORKS Inc. has established a new risk management framework for its robotic offerings, providing up to 1 billion yen in compensation coverage for operational failures and accidents. This initiative aims to reduce entry barriers for companies adopting robotics by mitigating uncertainty.
新製品NQ 42/100出典:PR Times

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  • 📰 Published: April 27, 2026 at 19:00
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NUWORKS Inc. (Headquarters: Toshima-ku, Tokyo; Representative Director: Ryo Miura; hereinafter 'the Company') announces that it has established a compensation system for the robots it sells, utilizing insurance coverage the Company participates in.

Through this initiative, damages resulting from malfunctions or accidents during robot operation may be covered up to a maximum of 1 billion yen based on the Company's insurance policy.

This strengthens the risk management framework for adopting companies and creates an environment where robots can be introduced and utilized with greater peace of mind.

### Background
In recent years, the adoption of robots has been accelerating across various industries due to the need for operational efficiency and to address labor shortages. On the other hand, 'handling failures and accidents' is a crucial factor for companies considering adoption, and uncertainty regarding risk response can often be a hurdle in the decision-making process.

Within the sales platform operated by the Company, addressing operational risks after sales has become an important theme as the variety of robotic products expands.

The Company is moving beyond sales support and product provision to build a support system that encompasses the post-introduction operational phase.

### Overview of the Initiative
Under this initiative, robots sold by the Company will be covered by the Company's insurance under certain conditions.

Specifically, compensation may apply to the following types of events based on contract terms:
- Damage caused by accidental occurrences during robot operation
- Electrical or mechanical accidents
- Sudden accidents due to external factors, etc.

*Note: Eligibility, scope of coverage, deductibles, and payment limits are determined based on the content of the Company's insurance contract and individual cases.

This initiative makes it possible to handle repair costs and other issues in the event of trouble, contributing to lowering the hurdle for initial adoption decisions and strengthening the risk management system during continuous operation.

### Integration with the Sales Platform
The Company operates a 'Sales Platform' that integrates sales projects, sales personnel, and workspaces. Over 3,000 sales players are registered on this platform, handling more than 100 types of products. With the expansion of robotic product offerings, the Company is strengthening its system to provide comprehensive support, covering not only the creation of sales opportunities but also operational risks after introduction.

### Future Outlook
The Company will continue to expand its product lineup and enhance its support system, centered on its unique business model that fuses sales support and workplace solutions. We will accelerate the social implementation of advanced products such as robots and contribute to improving corporate productivity and creating new value by providing consistent support from introduction to operation.

### Important Notice
This release is not intended for the sale, recruitment, or solicitation of insurance products. Compensation details and eligibility vary depending on the terms of the insurance contract the Company participates in and individual cases. Furthermore, the content of this release does not guarantee compensation for all damages or accidents related to robots sold by the Company. Insurance payments are made to the Company based on the Company's insurance contract and are not paid directly to the adopting company.

### Contact Information
NUWORKS Inc.
Public Relations
E-mail: nuworks_pr@nuworks.co.jp

### Company Profile
Company Name: NUWORKS Inc.
Representative: Representative Director Ryo Miura
Established: June 26, 2019
Location: 5F Diagate Ikebukuro, 1-16-15 Minami-ikebukuro, Toshima-ku, Tokyo
Business: Marketing business, Product business
Corporate Site: https://www.nuworks.site/