NTT West Launches "Hikari Business Phone" (Trademark Application Pending) to Support Customers' Voice Communication Long-Term
NTT West Corporation will launch "Hikari Business Phone," a rental business phone service exclusively for Hikari Denwa, Hikari Denwa Office Type, and Hikari Denwa Office A, on May 1, 2026. This monthly subscription service includes support and equipment replacement every 8 years, offering flexibility for businesses.
📋 Article Processing Timeline
- 📰 Published: May 1, 2026 at 00:00
- 🔍 Collected: April 30, 2026 at 15:32
- 🤖 AI Analyzed: April 30, 2026 at 16:02 (30 min after Collected)
NTT West Corporation (hereinafter, NTT West) will begin sales of "Hikari Business Phone (trademark application pending)" (hereinafter, this service), a rental business phone service exclusively for Hikari Denwa, Hikari Denwa Office Type, and Hikari Denwa Office A, on Friday, May 1, 2026.
This service is a rental business phone that can be used with peace of mind from introduction to operation, with a monthly fee including support.
It is possible to select a plan according to the usage period, and the number of phones and functions can be flexibly adjusted according to personnel changes and layout changes.
With a compact main unit, it can adapt to space-saving offices and environmental changes, and continuously supports business growth and changes in work styles through periodic equipment replacement based on long-term use and telephone/chat support.
1. Background and Purpose
Conventional business phones require equipment purchase regardless of the length of the usage period, which leads to a high hurdle for short-term use. For long-term use, there were challenges such as dealing with aging equipment and continuous maintenance and operation efforts.
In response to these challenges, NTT West will launch "Hikari Business Phone (trademark application pending)" on Friday, May 1, 2026. This is a rental business phone service that can be used with peace of mind, offering a monthly subscription that allows users to choose the necessary usage period, a robust support system, and equipment replacement after 8 years of use.
2. Product Overview
* Cordless phones are scheduled to be provided within fiscal year 2026.
3. Service Image
* The LCD display shown is processed with composite images and is for illustration purposes only.
* The system configuration diagrams described may differ from actual configurations. Please contact a sales representative for details.
*1 ● Even within service areas, the service may not be available. For areas, please inquire or check https://flets-w.com/cart/.
● For this service, some functions may be restricted depending on your PC environment (OS, etc.). Please check the precautions for each service published on the official FLET'S website for details.
"FLET'S Hikari Cross" https://flets-w.com/service/cross/ryuuijikou/
"FLET'S Hikari Next" https://flets-w.com/service/next/ryuuijikou/
● Customers are requested to prepare LAN cables and other terminal equipment necessary for connecting PCs, etc. For details, please check https://flets-w.com/user/support/sokudo_kaizen/.
● Internet usage requires a contract and fees with a provider.
*2 ● Use of Hikari Denwa Office A (Ace), Hikari Denwa Office Type, or Hikari Denwa requires a contract and fees for either FLET'S Hikari or some "collabo Hikari." If FLET'S Hikari Cross, FLET'S Hikari Next, or "collabo Hikari" are terminated, "Hikari Denwa Office A (Ace)," "Hikari Denwa Office Type," and "Hikari Denwa" directly provided by NTT West to customers will also be terminated simultaneously.
● Some phone numbers, such as those that designate a telecommunications carrier like 0039, cannot be dialed.
● The service cannot be used during power outages.
● If using a phone not compatible with caller ID, the phone number may not be displayed, and calls may not be possible in some cases.
*3 If a power supply HUB is not used, a power supply adapter corresponding to the number of phones is required.
*4 Cordless phones and smartphone integration devices are scheduled to be provided within fiscal year 2026.
*5 Customers are requested to prepare terminal devices outside the scope of Hikari Business Phone. The necessity of a router varies depending on the number of PCs and other devices connected. Please inquire for details.
*"Collabo Hikari" refers to FTTH access services provided by Hikari Collaboration operators. For details, please check https://flets-w.com/collabo/.
4. Service and Equipment Overview
(1) Easy-to-introduce monthly subscription
Support is standardly included in the monthly usage fee, allowing for introduction without worrying about additional costs.
Also, with a choice of 5-year and 2-year plans, it can be introduced smoothly according to the usage period.
(2) Flexible function expansion and equipment increase/decrease in response to changes in office environment
It can flexibly respond to changes in the number of necessary phones due to personnel changes, layout changes, temporary increases in staff, etc.
Functions can be added and expanded gradually as needed, allowing for optimal operation that matches business growth and changes in work styles.
This service is a rental business phone that can be used with peace of mind from introduction to operation, with a monthly fee including support.
It is possible to select a plan according to the usage period, and the number of phones and functions can be flexibly adjusted according to personnel changes and layout changes.
With a compact main unit, it can adapt to space-saving offices and environmental changes, and continuously supports business growth and changes in work styles through periodic equipment replacement based on long-term use and telephone/chat support.
1. Background and Purpose
Conventional business phones require equipment purchase regardless of the length of the usage period, which leads to a high hurdle for short-term use. For long-term use, there were challenges such as dealing with aging equipment and continuous maintenance and operation efforts.
In response to these challenges, NTT West will launch "Hikari Business Phone (trademark application pending)" on Friday, May 1, 2026. This is a rental business phone service that can be used with peace of mind, offering a monthly subscription that allows users to choose the necessary usage period, a robust support system, and equipment replacement after 8 years of use.
2. Product Overview
* Cordless phones are scheduled to be provided within fiscal year 2026.
3. Service Image
* The LCD display shown is processed with composite images and is for illustration purposes only.
* The system configuration diagrams described may differ from actual configurations. Please contact a sales representative for details.
*1 ● Even within service areas, the service may not be available. For areas, please inquire or check https://flets-w.com/cart/.
● For this service, some functions may be restricted depending on your PC environment (OS, etc.). Please check the precautions for each service published on the official FLET'S website for details.
"FLET'S Hikari Cross" https://flets-w.com/service/cross/ryuuijikou/
"FLET'S Hikari Next" https://flets-w.com/service/next/ryuuijikou/
● Customers are requested to prepare LAN cables and other terminal equipment necessary for connecting PCs, etc. For details, please check https://flets-w.com/user/support/sokudo_kaizen/.
● Internet usage requires a contract and fees with a provider.
*2 ● Use of Hikari Denwa Office A (Ace), Hikari Denwa Office Type, or Hikari Denwa requires a contract and fees for either FLET'S Hikari or some "collabo Hikari." If FLET'S Hikari Cross, FLET'S Hikari Next, or "collabo Hikari" are terminated, "Hikari Denwa Office A (Ace)," "Hikari Denwa Office Type," and "Hikari Denwa" directly provided by NTT West to customers will also be terminated simultaneously.
● Some phone numbers, such as those that designate a telecommunications carrier like 0039, cannot be dialed.
● The service cannot be used during power outages.
● If using a phone not compatible with caller ID, the phone number may not be displayed, and calls may not be possible in some cases.
*3 If a power supply HUB is not used, a power supply adapter corresponding to the number of phones is required.
*4 Cordless phones and smartphone integration devices are scheduled to be provided within fiscal year 2026.
*5 Customers are requested to prepare terminal devices outside the scope of Hikari Business Phone. The necessity of a router varies depending on the number of PCs and other devices connected. Please inquire for details.
*"Collabo Hikari" refers to FTTH access services provided by Hikari Collaboration operators. For details, please check https://flets-w.com/collabo/.
4. Service and Equipment Overview
(1) Easy-to-introduce monthly subscription
Support is standardly included in the monthly usage fee, allowing for introduction without worrying about additional costs.
Also, with a choice of 5-year and 2-year plans, it can be introduced smoothly according to the usage period.
(2) Flexible function expansion and equipment increase/decrease in response to changes in office environment
It can flexibly respond to changes in the number of necessary phones due to personnel changes, layout changes, temporary increases in staff, etc.
Functions can be added and expanded gradually as needed, allowing for optimal operation that matches business growth and changes in work styles.