NTT West and Concur Partner to Promote Efficiency in Travel Expense Settlement Operations for Local Governments
NTT West and Concur concluded a sales partner agreement on April 1, 2026. In response to the 2025 Travel Expense Act revision, the two companies will provide SAP Concur and DX consulting to streamline operations for local governments.
📋 Article Processing Timeline
- 📰 Published: April 24, 2026 at 00:00
- 🔍 Collected: April 23, 2026 at 15:31
- 🤖 AI Analyzed: April 23, 2026 at 17:36 (2h 4m after Collected)
Nippon Telegraph and Telephone West Corporation (Headquarters: Osaka City, Osaka Prefecture; President and CEO: Ryota Kitamura; hereinafter "NTT West") has concluded a sales partner agreement with Concur Japan, Ltd. (Headquarters: Chiyoda-ku, Tokyo; President: Yoshio Hashimoto; hereinafter "Concur") on Wednesday, April 1, 2026, for the SAP Concur® travel and expense management cloud provided by Concur. Through the streamlining of travel expense settlement operations for local governments, both companies will contribute to further improving administrative services and solving issues.
1. Background
Many local governments have established travel expense regulations based on the Act on Travel Expenses of National Public Officers, etc. (hereinafter "Travel Expense Act"), but on April 1, 2025, the Travel Expense Act was revised for the first time in 75 years.
With this revision, the system changes from the traditional fixed-amount allowance to an actual-expense reimbursement method with an upper limit, and payments to entities other than the traveler (such as travel agencies) become possible. On the other hand, when revising travel expense regulations in accordance with the revision, concerns arise about the increased workload for staff involved in the review and approval process, as it will be necessary to apply for the actual expenditure amount again after the business trip, in addition to the preliminary application.
2. Overview
Given this background, Concur, a leading company in travel and expense cloud services that provides the "SAP Concur" travel and expense management cloud capable of automatically generating travel expense reports by linking with usage data from various cashless payment services, and NTT West, which possesses deep insights and a rich track record in local government DX along with familiarity with municipal operations, have partnered. By proposing and providing solutions tailored to the needs of local governments, they will digitize and streamline travel expense settlement operations, contributing to the improvement of administrative service quality by creating an environment where staff can focus on their primary duties.
3. Roles of Each Company
Concur
- Provision of SAP Concur licenses
NTT West
- Proposing the digitization of overall administrative tasks, including travel expense settlement, through DX consulting
- Sales of SAP Concur licenses
- Provision of post-implementation support for SAP Concur, communication lines necessary for introduction, and system integration (SI)
4. Other
NTT West's initiatives are scheduled to be introduced in a session at SAP Concur Fusion Exchange 2026 as follows:
- SAP Concur Fusion Exchange 2026 Public Day
- Theme: The Present and Future of Local Government DX
- Online event: Tuesday, May 12, 2026, 16:10-16:40
- Event details:
https://www.mpd.ac.jp/lp/publicfusion-2026-publicday?utm_campaign=39252568-Fusion2026_public&utm_source=ntt-west
5. Contact Information for Customer Inquiries Regarding This Matter
NTT West Business Sales Headquarters, Enterprise Business Sales Department, Social Infrastructure Sales Division
Mail: dx-backyard@west.ntt.co.jp
■ About NTT West Corporation
NTT West supports the resolution of various challenges facing local communities, such as the contraction of economic and industrial activities and the decline in administrative service levels due to a decreasing working-age population. By realizing the "digitization of local communities" through "safety, security, and trust" and "cutting-edge technology," they support the creation of a sustainable local society through the generation of new value. https://www.ntt-west.co.jp/
■ About Concur Japan, Ltd.
Established in October 2010 as the Japanese subsidiary of SAP Concur, the world's largest travel and expense management cloud. They provide a suite of cloud services that support the sophistication of corporate indirect cost management and work style reform for employees, centering on "Concur Expense" (expense settlement/management), "Concur Travel" (travel management), and "Concur Invoice" (invoice management). www.concur.co.jp
■ About SAP Concur
SAP Concur is the world's leading brand offering integrated solutions for travel, expense, and invoice management, pursuing the simplification and automation of these processes. The highly acclaimed SAP Concur mobile app supports employee business trips, automates expense entry, and automates invoice approvals. By integrating and analyzing real-time data using AI, efficient spend management is possible. SAP Concur's solutions eliminate tedious tasks, contribute to improving customers' operational efficiency, and support them to advance their business in the best possible state. For details, please visit concur.com or the SAP Concur blog.
1. Background
Many local governments have established travel expense regulations based on the Act on Travel Expenses of National Public Officers, etc. (hereinafter "Travel Expense Act"), but on April 1, 2025, the Travel Expense Act was revised for the first time in 75 years.
With this revision, the system changes from the traditional fixed-amount allowance to an actual-expense reimbursement method with an upper limit, and payments to entities other than the traveler (such as travel agencies) become possible. On the other hand, when revising travel expense regulations in accordance with the revision, concerns arise about the increased workload for staff involved in the review and approval process, as it will be necessary to apply for the actual expenditure amount again after the business trip, in addition to the preliminary application.
2. Overview
Given this background, Concur, a leading company in travel and expense cloud services that provides the "SAP Concur" travel and expense management cloud capable of automatically generating travel expense reports by linking with usage data from various cashless payment services, and NTT West, which possesses deep insights and a rich track record in local government DX along with familiarity with municipal operations, have partnered. By proposing and providing solutions tailored to the needs of local governments, they will digitize and streamline travel expense settlement operations, contributing to the improvement of administrative service quality by creating an environment where staff can focus on their primary duties.
3. Roles of Each Company
Concur
- Provision of SAP Concur licenses
NTT West
- Proposing the digitization of overall administrative tasks, including travel expense settlement, through DX consulting
- Sales of SAP Concur licenses
- Provision of post-implementation support for SAP Concur, communication lines necessary for introduction, and system integration (SI)
4. Other
NTT West's initiatives are scheduled to be introduced in a session at SAP Concur Fusion Exchange 2026 as follows:
- SAP Concur Fusion Exchange 2026 Public Day
- Theme: The Present and Future of Local Government DX
- Online event: Tuesday, May 12, 2026, 16:10-16:40
- Event details:
https://www.mpd.ac.jp/lp/publicfusion-2026-publicday?utm_campaign=39252568-Fusion2026_public&utm_source=ntt-west
5. Contact Information for Customer Inquiries Regarding This Matter
NTT West Business Sales Headquarters, Enterprise Business Sales Department, Social Infrastructure Sales Division
Mail: dx-backyard@west.ntt.co.jp
■ About NTT West Corporation
NTT West supports the resolution of various challenges facing local communities, such as the contraction of economic and industrial activities and the decline in administrative service levels due to a decreasing working-age population. By realizing the "digitization of local communities" through "safety, security, and trust" and "cutting-edge technology," they support the creation of a sustainable local society through the generation of new value. https://www.ntt-west.co.jp/
■ About Concur Japan, Ltd.
Established in October 2010 as the Japanese subsidiary of SAP Concur, the world's largest travel and expense management cloud. They provide a suite of cloud services that support the sophistication of corporate indirect cost management and work style reform for employees, centering on "Concur Expense" (expense settlement/management), "Concur Travel" (travel management), and "Concur Invoice" (invoice management). www.concur.co.jp
■ About SAP Concur
SAP Concur is the world's leading brand offering integrated solutions for travel, expense, and invoice management, pursuing the simplification and automation of these processes. The highly acclaimed SAP Concur mobile app supports employee business trips, automates expense entry, and automates invoice approvals. By integrating and analyzing real-time data using AI, efficient spend management is possible. SAP Concur's solutions eliminate tedious tasks, contribute to improving customers' operational efficiency, and support them to advance their business in the best possible state. For details, please visit concur.com or the SAP Concur blog.