NTT TechnoCross's User Activity Monitoring Software 'iDoperation® SC' Achieves No. 1 Market Share for 10 Consecutive Years

NTT TechnoCross Corporation has announced that its user activity monitoring software, 'iDoperation SC,' has secured a 78.1% share of the system audit trail tool market in fiscal year 2024, according to a survey by Deloitte Tohmatsu MIC Research Institute Co., Ltd., marking 10 consecutive years as the No. 1 market leader since fiscal 2015.

## Background

According to the report, the audit trail tool market expanded by 109.3% year-on-year in fiscal 2024 based on shipment volume.

This growth is driven by the need for PCI DSS compliance and evidence management for large-scale systems, as well as strengthened information leakage prevention measures in contact centers and local governments. In recent years, the spread of remote work has increased the demand for activity visualization, leading to company-wide deployments.

In this environment, 'iDoperation SC' achieved a 78.1% market share in fiscal 2024, maintaining its position as the market leader for the 10th consecutive year. A single product now accounts for approximately 80% of the market and is adopted by a wide range of companies regardless of industry or size.

## Why 'iDoperation SC' Is Chosen

Three key features contribute to why it remains a preferred choice for many companies:

1. Accurate situational awareness by recording all user operations as video
Recorded operations are saved in a video format that does not require specialized knowledge, allowing anyone to intuitively understand the situation without relying on specialized log analysis skills.

2. High traceability from a forensic perspective
By recording operations as video, users can recreate the context and actual behavior that are difficult to grasp from logs alone, enabling accurate and rapid fact-checking and root cause identification during incidents.

3. Flexibility for both small and large-scale environments
The software is available in both on-premises and cloud versions and can be deployed from a single PC to tens of thousands of units. The on-premises configuration can even operate without a dedicated management server, making it easy to implement even on a small scale.

This high level of practicality supports widespread adoption across industries and sizes, leading to the 10-year consecutive No. 1 achievement.

Going forward, the company remains committed to contributing to the strengthening of corporate security and governance through the 'iDoperation' series.