NTT TechnoCross Receives "2025-2026 Elastic Sourced Revenue Generator Partner Award – Japan"

NTT TechnoCross Corporation (Headquarters: Minato-ku, Tokyo; President: Atsuko Oka; hereinafter "NTT TechnoCross") has received the "Sourced Revenue Generator Partner Award" at the "2025-2026 Elastic Partner Awards – Japan," hosted by Elasticsearch (hereinafter "Elastic"). The award recognizes the company as the partner that achieved the highest volume of Elastic resales in Japan in 2025 and contributed significantly to expanding Elastic's market presence through the acquisition of new customers.

Since becoming an Elastic partner in 2016, NTT TechnoCross has implemented Elastic solutions for numerous customers, including "Elastic Observability," which enables more efficient log monitoring and improved monitoring accuracy.

In particular, for sectors requiring large-scale, high-reliability systems such as telecommunications carriers and government agencies, the company provides log correlation analysis and anomaly detection technologies utilizing generative AI and machine learning in real-world operations, leading the advancement of observability (*1) in Japan. This allows for the early detection of failure signs in large-scale systems—tasks previously difficult to perform manually—thereby improving operational quality and significantly reducing workloads.

Furthermore, by utilizing Elastic to enhance its own internal log infrastructure, the company has achieved operational efficiencies, such as a 90% (*2) reduction in log analysis time. This has enabled rapid incident response and root cause analysis, allowing the company to acquire operational expertise that leads to improved reliability for customer services.

Armed with this technical knowledge and operational expertise gained from practice in large-scale systems, the company supports the realization of management value for its customers, including improved operational accuracy, increased business efficiency, and enhanced service reliability.

Regarding this award, Elastic highly praised the company, stating: "NTT TechnoCross has contributed significantly to the expansion of the Elastic business through the creation of new business and continuous project promotion, while also delivering value to many customers through reselling, thereby contributing to Elastic's business growth."

Moving forward, NTT TechnoCross will continue to accelerate the development of innovative services utilizing AI technology, based on consistent end-to-end support from the initial consideration of Elastic solutions through to operation, contributing to the business transformation of its customers.

Endorsement from Ken Otani, Representative Director and President, Elasticsearch K.K.

NTT TechnoCross has led the implementation of Elastic solutions in the telecommunications and public sectors with exceptional expertise and high technical capabilities. Through their focus on quality and reliability, they provide an environment where customers can utilize AI and the latest data platforms in a safe and responsible manner, contributing significantly to the expansion of the Elastic business. This award is a testament to their continuous commitment and influence in the market, and it reaffirms that they are an indispensable partner in the development of the Elastic ecosystem in Japan. I look forward to continuing to deliver value to even more customers together with NTT TechnoCross.

Comment from Makoto Hanyu, Executive Director and CDAIO, NTT TechnoCross Corporation

I am truly honored to receive this award and to have received an endorsement from Mr. Otani of Elasticsearch K.K. This is thanks to our customers who trust and support us daily, and I would like to express my sincere gratitude. We believe our mission is not merely to provide implementation support, but to accelerate our customers' business transformation by continuing to provide more advanced solutions that utilize technologies such as AI. We will continue to promote technological innovation together with Elastic and take on the challenge of creating new market value.

□ About the "2025-2026 Elastic Partner Awards – Japan"

The "2025-2026 Elastic Partner Awards – Japan" recognizes partners who have demonstrated outstanding achievements in technical excellence, regional market impact, and customer-centric innovation in AI, search, and data-driven transformation. The awards were presented at "Elastic{ON} Tokyo," held on March 10, 2026.

(https://www.elastic.co/blog/elastic-partner-awards-2025)

□ Glossary and Notes

*1: Observability refers to a mechanism that utilizes data such as logs, metrics, and traces to quickly identify the operational status of a system and the causes of problems.

*2: Based on company verification results.

* Product names and company names mentioned are generally trademarks or registered trademarks of their respective companies or organizations.