Launch of "Omakase Office Telephone" to Support Business Efficiency and Telephone Environment DX for Small and Medium-Sized Offices, and Termination of New Applications and Service for "Office Telephone"

NTT East Japan Launches New Telephone Service for Small and Medium-Sized Offices, Ending Previous Service.
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  • 📰 Published: March 28, 2026 at 18:15
  • 🤖 AI Analyzed: May 26, 2026 at 21:27 (1419h 11m after Published)

NTT East Corporation (hereinafter, NTT East) will begin offering "Omakase Office Telephone" (hereinafter, this service), a new business phone that allows easy construction of the telephone environment necessary for offices, starting Friday, May 1, 2026.

In addition to being deployable in a shorter period compared to conventional business phones, this service can be installed by customers themselves. A dedicated support center will handle everything from inquiries about usage to fault reception, allowing even offices without employees familiar with business phones to use it with peace of mind.

Furthermore, with the launch of "Omakase Office Telephone," new applications for the currently offered "Office Telephone" will cease on Thursday, April 30, 2026, and the service itself will terminate on Wednesday, April 30, 2031.

1. Purpose and Background of Provision

Conventional business phones often required time for pre-installation consulting tailored to customer needs and arrangement of activation work, making it difficult to provide them by the desired delivery date. Furthermore, operational concerns due to the lack of employees familiar with telephone equipment were also an issue.

 To solve these issues, NTT East will begin offering "Omakase Office Telephone," a new business phone that can be easily and quickly introduced even in small and medium-sized offices, starting Friday, May 1, 2026.

2. Product Overview

3. Service Provision Image

※1 Terminals outside the scope of the Omakase Office Telephone service must be prepared by the customer.

 (e.g., PCs, analog FAX)

4. Main Features

(1) Easy Construction of Office Telephone Environment

Since pre-use settings are performed remotely, you can start using the service with a simple connection by just plugging in a LAN cable, with support from a dedicated support center, eliminating the need for on-site installation work. Additionally, customers can easily change settings themselves via a web browser.

(2)Features Leading to Business Efficiency, such as Compact Main Unit and Nuisance Call Blocking*2

We have equipped the space-saving compact main unit with various functions that contribute to improving office productivity. It blocks malicious sales calls and nuisance calls from overseas, protecting customer safety and an environment where they can concentrate on their work.

※2 The nuisance call number database is provided by Tobira Systems Inc....