Launch of "Omakase Office Telephone" to Support Business Efficiency and Telephone Environment DX for Small and Medium-sized Offices, and End of New Applications and Service for "Office Telephone"

NTT East Japan launches a new telephone service for small and medium-sized offices and discontinues its old service.
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📋 Article Processing Timeline

  • 📰 Published: March 28, 2026 at 18:24
  • 🤖 AI Analyzed: May 26, 2026 at 21:27 (1419h 2m after Published)

NTT East Corporation (hereinafter, NTT East) will begin offering "Omakase Office Telephone" (hereinafter, "the Service"), a new business phone system that allows for easy construction of the necessary telephone environment for offices, starting Friday, May 1, 2026.

In addition to being introducible in a shorter period compared to conventional business phone systems, this service allows customers to perform the installation themselves. A dedicated support center will handle everything from inquiries about usage to fault reception, providing peace of mind even for offices without employees knowledgeable about business phone systems.

Furthermore, with the launch of "Omakase Office Telephone," new applications for the currently offered "Office Telephone" will cease on Thursday, April 30, 2026, and the service itself will terminate on Wednesday, April 30, 2031.

1. Purpose and Background of Provision

Conventional business phone systems often required time for pre-installation consulting tailored to customer needs and arrangement of activation work, making it difficult to meet desired delivery dates. Furthermore, operational concerns due to the lack of employees knowledgeable about telephone equipment were also an issue.

To solve these issues, NTT East will begin offering "Omakase Office Telephone," a new business phone system that can be easily and quickly introduced even in small and medium-sized offices, starting Friday, May 1, 2026.

2. Product Overview

3. Service Provision Image

※1 Terminals outside the scope of the Omakase Office Telephone service must be prepared by the customer.

 (e.g., PCs, analog FAX)

4. Main Features

(1) Easy Construction of Office Telephone Environment

Since pre-use settings are performed remotely, you can start using the service with a simple connection by just plugging in a LAN cable, with support from a dedicated support center, eliminating the need for on-site installation work. Additionally, customers can easily change settings themselves via a web browser.

(2)Compact Main Unit, Spam Call Blocking*2, and Other Features for Business Efficiency

The space-saving compact main unit is equipped with various functions that contribute to improving office productivity. It blocks malicious sales calls, spam calls from overseas, and other unwanted calls, protecting customer safety and an environment where they can concentrate on their work.

※2 The spam call number database is provided by Tobira Systems Inc....