由株式会社ニュウジア（東京都中央区、代表取締役 柏口之宏）營運的AI關懷服務「Care-Call.AI」，於2026年3月30日開始提供新服務「Care-Call.AI LINE關懷」。此服務讓有子女留學海外或配偶外派海外的家庭，能透過LINE與AI進行每日對話，並由家人在儀表板上確認對話內容。
服務頁面：https://care-call.ai/family
給留學生的服務：https://care-call.ai/family/student
給海外派駐人員的服務：https://care-call.ai/family/expat
本服務是基於Care-Call.AI現有用戶提出的「希望也能關懷居住在海外的孩子」的具體需求而開發的。此服務將觸及與傳統長者電話關懷服務不同的新客戶群。
「希望也能關懷居住在海外的孩子」
開發背景
Care-Call.AI一直以來作為一項服務運營，由AI每日致電長者，確認其安否並提供心理支持。在服務運營過程中，收到了現有用戶的許多聲音，例如「時差導致難以聯繫留學的女兒，希望也能關懷海外的家人」。
以此客戶需求為起點，我們活用了Care-Call.AI所累積的AI對話引擎、報告生成、異常偵測及通知基礎架構等技術，並以LINE Messaging API作為通訊手段，全新開發了這項文字聊天型關懷服務。
服務概要
本服務讓居住在日本的家人（契約者）能透過AI每日關懷居住在海外的親人。被關懷者只需像平常一樣透過LINE與AI對話，契約者就能收到每日的對話摘要與情感分數。
常見問題
What is "Care-Call.AI LINE Monitoring"?
"Care-Call.AI LINE Monitoring" is a new service that allows families in Japan to monitor their loved ones living abroad (e.g., children studying abroad, spouses on overseas assignments) daily. It uses AI to converse with the family member abroad via LINE, and provides a daily summary and emotional score to the family in Japan through a dashboard.
Who is this service for?
This service is designed for families residing in Japan who have members living abroad, such as children studying overseas or spouses on international assignments. It addresses the need to monitor their well-being and stay connected despite geographical distance and time differences.
How does the service work?
The family member abroad communicates with the AI through LINE as they normally would. The AI engages in daily conversations, analyzes the content, and generates a summary report along with an emotional score. This information is then accessible to the family in Japan via a dashboard.
What technology does the service use?
The service utilizes Care-Call.AI's established technologies in AI conversation engines, report generation, anomaly detection, and notification infrastructure. It uses the LINE Messaging API for communication.
What is the main benefit of this service?
The main benefit is providing peace of mind to families in Japan by enabling daily monitoring of their loved ones abroad. It helps bridge geographical gaps and time differences, offering both practical updates and emotional support.
