Nippon Express Enhances AI Shipment Forecasting in Business Insight for Logistics Web App DCX

Nippon Express Co., Ltd., a group company of NIPPON EXPRESS Holdings, has enhanced the AI-powered shipment forecasting function in “Business Insight,” a data analytics option service for its logistics web application “DCX” (Digital Commerce Transformation), improving service usability. As supply chains have become increasingly complex in recent years, accurate shipment forecasting has become more important for maintaining optimal inventory while preventing lost sales opportunities. To address these challenges, Nippon Express provides DCX, a logistics web application that enables real-time checks of inbound and outbound shipment histories and inventory details based on operational data accumulated in warehouses. In April 2025, the company launched an AI-powered shipment forecasting service within Business Insight, which visualizes and analyzes logistics data in DCX to support customer decision-making. With this latest enhancement, Nippon Express has renewed the AI shipment forecasting function and significantly improved calculation speed and processing capacity, enabling faster inventory strategy planning in rapidly changing market environments. Key benefits include a major reduction in forecasting calculation time. The calculation process, which previously took around one to two hours per item, has been reviewed and shortened to approximately five minutes. Forecasts can be generated daily, weekly, or monthly for up to six months ahead, allowing users to obtain forecast results more easily from various perspectives. The enhanced function also supports batch forecasting for multiple items. Forecasting processes that were previously performed individually can now be executed simultaneously for multiple items. Customers handling many product types can forecast key product groups in bulk and in a short period of time, helping reduce operational workload. AI forecasts can generate 10 levels of forecast results based on statistical probabilities. Customers can flexibly select the most suitable forecast value according to each product’s strategy and tolerance, such as minimizing stockout risk or thoroughly suppressing excess inventory. Because forecasts can also be compared with actual shipment results, customers can more easily identify the forecast value closest to reality among the 10 levels and continuously improve forecast accuracy through the PDCA cycle. By combining AI shipment forecasting with Business Insight’s analysis menus, customers can use the data for more concrete marketing initiatives and sales strategies. Area-based shipment analysis helps identify demand bias by region and delivery destination and supports detailed sales planning. Slow-moving inventory analysis helps detect long-stored products early and identify items that may require sales promotions or price changes. Simultaneous order detail analysis can be used to review store layouts, support e-commerce cross-selling, and prepare proposals for customers. The NX Group says it will continue to actively use digital technologies, including AI, to create new value in customers’ supply chains and address social issues. DCX website: https://www.nipponexpress.com/dcx/jp/top/index.html Related releases include the launch of an AI-powered shipment forecasting service in DCX and the launch of “Operation Insight,” a service that visualizes warehouse operations. Results may vary depending on data volume and conditions. The AI shipment forecasting function requires a certain amount of shipment performance data through DCX. Since its founding in 1937, the NX Group has connected people, companies, and regions by transporting goods and has grown alongside society. As a global logistics company with approximately 78,000 employees in 57 countries and regions, the NX Group provides high-quality logistics services by combining land, sea, and air transport modes with warehousing and IT. Its corporate message, “We Find the Way,” expresses its strong determination and confidence to find the best method and complete the task under any circumstances. Beyond transporting goods, the NX Group provides sustainable and environmentally conscious supply chain solutions as a partner that co-creates the future with its customers.