Learn the Basics of Quality Response with the "Five Gen Principles" in a Foundational Seminar
IR Engineers Education Institute will hold a seminar on the basics of quality response, titled "First Steps in Quality Response." The seminar will explain the principles of the "Five Gen Principles" (Genba, Genbutsu, Genjitsu, Genri, Gensoku), root cause analysis using the 5 Whys method, inter-departmental collaboration, and the utilization of frameworks like DMAIC with concrete examples, aiming to build a foundation for quality improvement.
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IR Engineers Education Institute is holding a public seminar where participants can learn the basics of quality response, focusing on the "Five Gen Principles" (Genba, Genbutsu, Genjitsu, Genri, Gensoku). The seminar will cover the concept of pursuing root causes through the 5 Whys analysis, methods for conducting analysis without blaming individuals, inter-departmental collaboration through "Ho-Ren-So" (reporting, contacting, consulting), and the utilization of frameworks such as DMAIC, all explained with concrete examples.
Responding to quality defects often relies on individual experience and subjective judgment, leading to cases where the root cause is attributed to "people," making recurrence prevention superficial. Furthermore, various departments are involved in quality assurance and quality control, and insufficient information sharing and collaboration can lead to delayed responses and increased rework. Organizing fundamental concepts and organizational approaches is the foundation for quality improvement.
Seminar Overview
Seminar Name: First Steps in Quality Response "The Five Gen Principles and Basics of Quality Response Procedures"
Format: Online (Zoom LIVE Streaming / Archive Streaming)
Next Session:
[LIVE Streaming] August 5, 2026 (Wed) 10:00 - 12:00
[Archive Streaming] August 7 - August 21, 2026 (Available for viewing multiple times during the period)
Participation Fee: ¥29,700 (tax included) / person (Discounts available for multiple participants)
Instructor: Mr. Takashi Suzuki (President, Kamiue Corporation Co., Ltd.)
Course Details
This seminar covers the fundamentals for understanding quality response not as a personalized effort, but as a reproducible process. Starting with the Five Gen Principles (Genba, Genbutsu, Genjitsu, Genri, Gensoku), it will organize key points for grasping issues based on facts, concepts of quality assurance and quality control, and the importance of inter-departmental collaboration.
Additionally, it will explain how to conduct and organize the 5 Whys analysis from a "no blaming individuals" perspective, based on the procedures for provisional and permanent countermeasures, with concrete examples. Frameworks like DMAIC will also be covered, focusing on awareness of the sequence of steps and the key points of the latest "Ho-Ren-So" and communication that support inter-departmental collaboration. Finally, it will summarize how the entire company should operate from the perspectives of "People, Process, and Systems (Environment)."
Seminar Program
0. Introduction
What is Quality Response / Mindset: The Five Gen Principles
1-1. Five Gen Principles / Three Gen Principles
1-2. Quality Assurance and Quality Control
1-3. Importance of Inter-departmental Collaboration
1-4. Aiming for Front-Loading Process Introduction
Examples and Basics of Quality Response: How to Use and Combine Frameworks
2-1. Situation Assessment: Provisional Countermeasures / Permanent Countermeasures
2-1-1. Let's Proceed with 5 Whys Analysis (Without Blaming Individuals)
2-1-2. Organizing After 5 Whys Analysis
2-1-3. Let's Analyze with 5 Whys Analysis
2-2. Awareness of Sequence: Using DMAIC as an Example
2-2-1. Case Study: Screw Hole Defect / Use of Insert Nuts
2-2-2. Case Study: Panel Edge Appearance Defect / Composite Causes of Variation Due to Machining Specification Changes
2-3. What is the Latest Ho-Ren-So? / Building Organizations and Communication
Conclusion: What's Important in Quality Response (How the Company Operates as a Whole)
3-1. People, Process, Systems (Environment)
Target Audience
Individuals new to quality assurance departments
Those requiring quality response (personnel in quality-related roles, staff in related departments, etc.)
*Details of this seminar can be found here:
https://nihon-ir.jp/seminar/quality-control_basic/
IR Engineers Education Institute will continue to provide practical knowledge and know-how through technical education services (seminars, e-learning, training, publications) for the manufacturing industry.
Nihon IR Corporation
In addition to patent and intellectual property solutions with over 50 years of experience, we offer a wide range of specialized practical services centered on technology, including technical information research and analysis, technical education for the manufacturing industry, and creation of technical content.
◆Company HP: https://nihon-ir.jp/
◆IR Engineers Education Institute: https://engineer-education.com/
15-1 Kanda Iwamoto-cho, Chiyoda-ku, Tokyo 101-0033 CYK Kanda Iwamoto-cho 3F
TEL: 03-6206-4966
Keywords:
Responding to quality defects often relies on individual experience and subjective judgment, leading to cases where the root cause is attributed to "people," making recurrence prevention superficial. Furthermore, various departments are involved in quality assurance and quality control, and insufficient information sharing and collaboration can lead to delayed responses and increased rework. Organizing fundamental concepts and organizational approaches is the foundation for quality improvement.
Seminar Overview
Seminar Name: First Steps in Quality Response "The Five Gen Principles and Basics of Quality Response Procedures"
Format: Online (Zoom LIVE Streaming / Archive Streaming)
Next Session:
[LIVE Streaming] August 5, 2026 (Wed) 10:00 - 12:00
[Archive Streaming] August 7 - August 21, 2026 (Available for viewing multiple times during the period)
Participation Fee: ¥29,700 (tax included) / person (Discounts available for multiple participants)
Instructor: Mr. Takashi Suzuki (President, Kamiue Corporation Co., Ltd.)
Course Details
This seminar covers the fundamentals for understanding quality response not as a personalized effort, but as a reproducible process. Starting with the Five Gen Principles (Genba, Genbutsu, Genjitsu, Genri, Gensoku), it will organize key points for grasping issues based on facts, concepts of quality assurance and quality control, and the importance of inter-departmental collaboration.
Additionally, it will explain how to conduct and organize the 5 Whys analysis from a "no blaming individuals" perspective, based on the procedures for provisional and permanent countermeasures, with concrete examples. Frameworks like DMAIC will also be covered, focusing on awareness of the sequence of steps and the key points of the latest "Ho-Ren-So" and communication that support inter-departmental collaboration. Finally, it will summarize how the entire company should operate from the perspectives of "People, Process, and Systems (Environment)."
Seminar Program
0. Introduction
What is Quality Response / Mindset: The Five Gen Principles
1-1. Five Gen Principles / Three Gen Principles
1-2. Quality Assurance and Quality Control
1-3. Importance of Inter-departmental Collaboration
1-4. Aiming for Front-Loading Process Introduction
Examples and Basics of Quality Response: How to Use and Combine Frameworks
2-1. Situation Assessment: Provisional Countermeasures / Permanent Countermeasures
2-1-1. Let's Proceed with 5 Whys Analysis (Without Blaming Individuals)
2-1-2. Organizing After 5 Whys Analysis
2-1-3. Let's Analyze with 5 Whys Analysis
2-2. Awareness of Sequence: Using DMAIC as an Example
2-2-1. Case Study: Screw Hole Defect / Use of Insert Nuts
2-2-2. Case Study: Panel Edge Appearance Defect / Composite Causes of Variation Due to Machining Specification Changes
2-3. What is the Latest Ho-Ren-So? / Building Organizations and Communication
Conclusion: What's Important in Quality Response (How the Company Operates as a Whole)
3-1. People, Process, Systems (Environment)
Target Audience
Individuals new to quality assurance departments
Those requiring quality response (personnel in quality-related roles, staff in related departments, etc.)
*Details of this seminar can be found here:
https://nihon-ir.jp/seminar/quality-control_basic/
IR Engineers Education Institute will continue to provide practical knowledge and know-how through technical education services (seminars, e-learning, training, publications) for the manufacturing industry.
Nihon IR Corporation
In addition to patent and intellectual property solutions with over 50 years of experience, we offer a wide range of specialized practical services centered on technology, including technical information research and analysis, technical education for the manufacturing industry, and creation of technical content.
◆Company HP: https://nihon-ir.jp/
◆IR Engineers Education Institute: https://engineer-education.com/
15-1 Kanda Iwamoto-cho, Chiyoda-ku, Tokyo 101-0033 CYK Kanda Iwamoto-cho 3F
TEL: 03-6206-4966
Keywords:
FAQ
What benefits can be expected from this seminar?
It is expected to lead to improved ability to investigate the causes of quality problems, establishment of recurrence prevention measures, strengthening of inter-departmental collaboration, and overall improvement of the organization's quality level.
What specifically are the "Five Gen Principles"?
It is a way of thinking that emphasizes the five elements: Genba (actual place), Genbutsu (actual item), Genjitsu (actual situation), Genri (principle), and Gensoku (rule), aiming for problem-solving based on facts.
What does "blame-free" analysis mean?
It is an analytical approach that focuses on problems in processes and systems, rather than individual errors or lack of ability, to identify root causes and promote improvement.
What are the benefits of taking the seminar online?
You can learn at your own pace, regardless of location. Live streaming allows for real-time Q&A, and archive streaming enables repeated learning.
Can the seminar content be applied to industries other than manufacturing?
Many elements of the basic concepts and problem-solving processes of quality management can be applied to other industries, such as the service sector.