Nextremer and Tokyu Receive 'Sustainability Implementation Award' at GENIAC-PRIZE
Nextremer and Tokyu Corporation have been awarded the 'Sustainability Implementation Award' and 'HDI-Japan Special Award' at the GENIAC-PRIZE program organized by METI and NEDO. Their tourism information service using the conversational AI 'AI Minarai' at Shibuya tourist centers was recognized for reducing processing time by 22.4% and improving accuracy.
📋 Article Processing Timeline
- 📰 Published: March 26, 2026 at 22:35
- 🔍 Collected: March 28, 2026 at 21:59 (47h 24m after Published)
- 🤖 AI Analyzed: April 15, 2026 at 02:05 (412h 5m after Collected)
Nextremer and Tokyu Corporation were awarded the 'Sustainability Implementation Award' and 'HDI-Japan Special Award' in the 'Development of AI Agents for Solving Social Issues' category of the GENIAC-PRIZE, a program organized by Japan's Ministry of Economy, Trade and Industry (METI) and NEDO. The award recognizes their verification project at two tourist information centers in Shibuya: 'SHIBU HACHI BOX' and 'WANDER COMPASS SHIBUYA'. By utilizing Nextremer's conversational AI 'AI Minarai', they reduced staff workload by 22.4% and increased answer accuracy from 76.0% to 94.5%.
FAQ
What is 'AI Minarai'?
It is a conversational AI service that automates customer support across various contact points, including voice, chat, and in-person interactions.