Nexthink Named a Leader in the Gartner® Magic Quadrant™ for DEX Tools for the Third Consecutive Year
Nexthink announced that it has been recognized as a Leader in the Gartner Digital Employee Experience (DEX) Tools Magic Quadrant for the third consecutive year. The company also announced the launch of its new IT agent 'Spark' and 'Mobile Experience' solutions, continuing to support the creation of frictionless digital workplaces.
📋 Article Processing Timeline
- 📰 Published: June 11, 2026 at 11:00
- 🔍 Collected: June 11, 2026 at 11:28 (28 min after Published)
- 🤖 AI Analyzed: June 11, 2026 at 12:50 (1h 22m after Collected)
Nexthink LLC (Headquarters: Minato-ku, Tokyo; Japan President: Takeshi Hagino), a global leader in Digital Employee Experience (DEX) management software, today announced that it has been named a Leader in the Gartner® Magic Quadrant™ for DEX Tools by Gartner for the third consecutive year. This recognition comes amidst growing interest in DEX to continuously visualize and improve employees' digital experiences, driven by the expansion of AI utilization and the establishment of hybrid work.
The evaluation analyzed vendors based on multiple criteria concerning their overall 'Completeness of Vision' and 'Ability to Execute.' Nexthink views this selection as validation of its ongoing efforts to enhance the digital employee experience.
Pedro Bados, CEO and Co-founder of Nexthink, stated:
'Nexthink's vision is simple. We empower organizations to create frictionless digital workplaces for their employees. This means supporting the construction of a workplace where employees do not have to submit a ticket to get support and are not frustrated by unexpected interruptions or technical glitches.'
A Magic Quadrant report is the culmination of rigorous, fact-based research in a specific market, providing a broad perspective on the relative positioning of providers in markets characterized by high growth and distinct provider differentiation. This research enables organizations to maximize market analysis in alignment with their unique business and technology needs.
'In addition to this recognition from Gartner, being named a 'Customers' Choice' in the Gartner Peer Insights™ 2025 Voice of the Customer for Digital Employee Experience Management Tools is, we believe, a testament to the trust placed in us by the customers who leverage the Nexthink platform every day. Taken together, we believe this demonstrates that today's market is shifting toward solutions that are not merely innovative, but rooted in actual customer outcomes,' Bados added.
This Magic Quadrant announcement follows the launch of Nexthink's new personal IT agent, 'Spark,' and its 'Mobile Experience' solution. It highlights Nexthink's continuous support for enterprises adopting advanced AI and DEX solutions to expand and strengthen the capabilities of IT teams and digital workplace professionals worldwide.
*This press release is a Japanese reference translation of a press release announced in the United States on June 8, 2026. For content and interpretation, the English version takes precedence.
About Nexthink
Nexthink is a leader in Digital Employee Experience (DEX) management software. With AI agents and advanced solutions, it assists IT departments in identifying and addressing issues before employees notice them, across any location, application, or network environment. Deployed in thousands of companies worldwide, it contributes to improving the productivity and digital experience of over 25 million employees. Headquartered in Lausanne, Switzerland, and Boston, Massachusetts, USA, the company operates across 9 global locations. Nexthink is used by global enterprises such as Johnson & Johnson, Nestlé, and Toyota Motor Europe, and is leveraged across a wide range of industries.
The evaluation analyzed vendors based on multiple criteria concerning their overall 'Completeness of Vision' and 'Ability to Execute.' Nexthink views this selection as validation of its ongoing efforts to enhance the digital employee experience.
Pedro Bados, CEO and Co-founder of Nexthink, stated:
'Nexthink's vision is simple. We empower organizations to create frictionless digital workplaces for their employees. This means supporting the construction of a workplace where employees do not have to submit a ticket to get support and are not frustrated by unexpected interruptions or technical glitches.'
A Magic Quadrant report is the culmination of rigorous, fact-based research in a specific market, providing a broad perspective on the relative positioning of providers in markets characterized by high growth and distinct provider differentiation. This research enables organizations to maximize market analysis in alignment with their unique business and technology needs.
'In addition to this recognition from Gartner, being named a 'Customers' Choice' in the Gartner Peer Insights™ 2025 Voice of the Customer for Digital Employee Experience Management Tools is, we believe, a testament to the trust placed in us by the customers who leverage the Nexthink platform every day. Taken together, we believe this demonstrates that today's market is shifting toward solutions that are not merely innovative, but rooted in actual customer outcomes,' Bados added.
This Magic Quadrant announcement follows the launch of Nexthink's new personal IT agent, 'Spark,' and its 'Mobile Experience' solution. It highlights Nexthink's continuous support for enterprises adopting advanced AI and DEX solutions to expand and strengthen the capabilities of IT teams and digital workplace professionals worldwide.
*This press release is a Japanese reference translation of a press release announced in the United States on June 8, 2026. For content and interpretation, the English version takes precedence.
About Nexthink
Nexthink is a leader in Digital Employee Experience (DEX) management software. With AI agents and advanced solutions, it assists IT departments in identifying and addressing issues before employees notice them, across any location, application, or network environment. Deployed in thousands of companies worldwide, it contributes to improving the productivity and digital experience of over 25 million employees. Headquartered in Lausanne, Switzerland, and Boston, Massachusetts, USA, the company operates across 9 global locations. Nexthink is used by global enterprises such as Johnson & Johnson, Nestlé, and Toyota Motor Europe, and is leveraged across a wide range of industries.
FAQ
What are Nexthink's main products?
A DEX management platform that monitors employee IT environments and preemptively solves issues using the 'Spark' AI agent.
What is Nexthink's track record?
It is deployed in thousands of global companies, including Nestlé and Toyota Motor Europe, serving over 25 million employees.
How is Nexthink rated by Gartner?
It has been named a Leader in the Gartner Magic Quadrant for DEX Tools for three consecutive years.