Nexthink Announces 'Mobile Experience' for Mobile Devices
Nexthink LLC launched 'Mobile Experience' for Android and iOS, enabling real-time visibility and improvement of Digital Employee Experience (DEX) on mobile devices, preventing issues before they disrupt business.
📋 Article Processing Timeline
- 📰 Published: April 14, 2026 at 18:00
- 🔍 Collected: April 14, 2026 at 09:31
- 🤖 AI Analyzed: April 19, 2026 at 18:42 (129h 11m after Collected)
This release is an edited and translated summary based on the English release published on April 8, 2026, US time.
Nexthink LLC (Headquarters: Minato-ku, Tokyo; Japan President: Takeshi Hagino; hereinafter Nexthink), a global leader in Digital Employee Experience (DEX) management software, has announced 'Mobile Experience,' a new solution for Android and iOS devices.
This enables real-time understanding and improvement of the employee experience in mobile environments, which was previously difficult to visualize. In recent years, with the progress of digitalization and the diversification of work styles in companies, the importance of the IT environment has further increased. In frontline operations such as manufacturing, logistics, retail, and healthcare, the use of smartphones and tablets is rapidly expanding amid labor savings through DX and IT tools, making mobile the primary business device. On the other hand, it is currently difficult for IT departments to see the actual usage status of mobile devices, and they often only grasp the situation after a problem occurs. Reactive responses waiting for employee reports or help desk inquiries can lead to business stagnation and increased workload for IT staff.
Main Features of Mobile Experience
In conjunction with the Nexthink Infinity platform, it visualizes the usage status and issues of the mobile environment in real-time, providing the following insights:
Early detection of device performance degradation: Visualizes memory, storage, and battery status, helping reduce the risk of business interruption caused by devices or networks.
Rapid identification of the root cause of connection troubles: Visualizes Wi-Fi and mobile network conditions to determine whether the cause is on the device or network side.
Continuous grasp of compliance and security status: Centrally manages OS updates, patch applications, and encryption status to help grasp device risks.
Data-driven optimization of device renewal: Identifies devices needing replacement based on data, contributing to cost reduction.
Visualization of mobile app usage and risks: Visualizes the usage and risks of mobile apps, including AI apps, and grasps security risks from non-compliant apps via network connection information.
Support for a wide range of device environments
Last year, Nexthink launched 'VDI Experience' to visualize the usage experience of virtual desktop environments, supporting Citrix, Omnissa, AWS WorkSpaces, Azure Virtual Desktop, and Microsoft Windows 365.
With the addition of 'Mobile Experience,' a more comprehensive DEX management across PCs, virtual desktops, and mobile devices becomes possible. Regardless of work location or device, we aim to realize an environment where IT supports employees.
Samuele Gantner, Chief Product Officer (CPO) of Nexthink, stated:
'For many employees, especially frontline workers, the primary work device is shifting from PC to mobile. However, while traditional UEM tools can manage settings, they do not adequately answer the most important question: 'Are employees actually able to perform their work?' Mobile Experience allows IT departments to gain comprehensive visibility, including the mobile environment, evolving from reactive support to proactive operations.
DEX is no longer just for PCs. Nexthink will extend its DEX strategy across all devices used by employees, helping improve IT visibility and responsiveness to support diverse work styles.'
Takeshi Hagino, President of Nexthink Japan, stated:
'In Japan as well, the utilization of mobile devices is rapidly expanding, especially in frontline operations. On the other hand, there are many cases where the usage status and issues are not fully grasped, becoming a new challenge for IT departments.'
Nexthink LLC (Headquarters: Minato-ku, Tokyo; Japan President: Takeshi Hagino; hereinafter Nexthink), a global leader in Digital Employee Experience (DEX) management software, has announced 'Mobile Experience,' a new solution for Android and iOS devices.
This enables real-time understanding and improvement of the employee experience in mobile environments, which was previously difficult to visualize. In recent years, with the progress of digitalization and the diversification of work styles in companies, the importance of the IT environment has further increased. In frontline operations such as manufacturing, logistics, retail, and healthcare, the use of smartphones and tablets is rapidly expanding amid labor savings through DX and IT tools, making mobile the primary business device. On the other hand, it is currently difficult for IT departments to see the actual usage status of mobile devices, and they often only grasp the situation after a problem occurs. Reactive responses waiting for employee reports or help desk inquiries can lead to business stagnation and increased workload for IT staff.
Main Features of Mobile Experience
In conjunction with the Nexthink Infinity platform, it visualizes the usage status and issues of the mobile environment in real-time, providing the following insights:
Early detection of device performance degradation: Visualizes memory, storage, and battery status, helping reduce the risk of business interruption caused by devices or networks.
Rapid identification of the root cause of connection troubles: Visualizes Wi-Fi and mobile network conditions to determine whether the cause is on the device or network side.
Continuous grasp of compliance and security status: Centrally manages OS updates, patch applications, and encryption status to help grasp device risks.
Data-driven optimization of device renewal: Identifies devices needing replacement based on data, contributing to cost reduction.
Visualization of mobile app usage and risks: Visualizes the usage and risks of mobile apps, including AI apps, and grasps security risks from non-compliant apps via network connection information.
Support for a wide range of device environments
Last year, Nexthink launched 'VDI Experience' to visualize the usage experience of virtual desktop environments, supporting Citrix, Omnissa, AWS WorkSpaces, Azure Virtual Desktop, and Microsoft Windows 365.
With the addition of 'Mobile Experience,' a more comprehensive DEX management across PCs, virtual desktops, and mobile devices becomes possible. Regardless of work location or device, we aim to realize an environment where IT supports employees.
Samuele Gantner, Chief Product Officer (CPO) of Nexthink, stated:
'For many employees, especially frontline workers, the primary work device is shifting from PC to mobile. However, while traditional UEM tools can manage settings, they do not adequately answer the most important question: 'Are employees actually able to perform their work?' Mobile Experience allows IT departments to gain comprehensive visibility, including the mobile environment, evolving from reactive support to proactive operations.
DEX is no longer just for PCs. Nexthink will extend its DEX strategy across all devices used by employees, helping improve IT visibility and responsiveness to support diverse work styles.'
Takeshi Hagino, President of Nexthink Japan, stated:
'In Japan as well, the utilization of mobile devices is rapidly expanding, especially in frontline operations. On the other hand, there are many cases where the usage status and issues are not fully grasped, becoming a new challenge for IT departments.'