Around 38% Say 'Inability to Wash Large Items' is Top Laundry Problem! About 57% of Laundromat Users Use It for 'Large Items Like Futons and Blankets'

■ Handling large laundry items at home is difficult. Can laundromats be an accessible solution?

Daily laundry is an unavoidable household chore.

There are many times when laundry feels like a hassle, such as during the pollen and yellow sand seasons, the long rainy season, or when the amount of laundry increases due to a growing family.

So, what are the common dissatisfactions with everyday laundry?

Also, to what extent are laundromats accepted as a solution to these problems?

Therefore, in collaboration with Tsujisho Planning Co., Ltd., which manages and operates laundromats, we conducted a survey of 500 men and women nationwide regarding 'troubles and stress in everyday laundry.'

* When quoting the contents of this press release, please take the following actions:
- State that the source is a 'survey by NEXER Co., Ltd. and Tsujisho Planning Co., Ltd., a laundromat management and operation company.'
- Provide a link to Tsujisho Planning Co., Ltd. (https://hyper-cl.red/), which manages and operates laundromats.

'Survey on Troubles and Stress in Everyday Laundry' Overview
Survey Method: Internet survey
Survey Period: April 25 to May 1, 2026
Target Audience: Men and women nationwide
Valid Responses: 500 samples
Survey Questions:
Question 1: What are your 'troubles/stress' in everyday laundry? (Multiple answers allowed)
Question 2: If you could 'shorten' the time for washing and drying, would you feel willing to pay for it?
Question 3: Have you ever used a laundromat?
Question 4: What is the main reason you use a laundromat?
Question 5: When using a laundromat, what are the three most important factors you consider?
Question 6: What would make you say, 'I would use a laundromat more if it had this'? (Multiple answers allowed)
Question 7: How long is the ideal stay time per visit (per store) when using a laundromat?
Question 8: Please tell us the reason.

* As a general rule, figures are rounded to one decimal place, so the total may not exactly match 100%.

■ 37.6% replied that their biggest laundry trouble is 'unable to wash large items like blankets and curtains'

First, we asked about the troubles and stress felt in everyday laundry.

The most common answer was 'unable to wash large items like blankets and curtains' at 37.6%.

This was followed by 'the hassle of hanging and taking in laundry' at 36.6% and 'concerns about the damp smell' at 33.8%.

Looking at the top three items, it is clear that many people have concerns about the capacity of home washing machines and drying.

Large items like blankets and curtains can be difficult to wash in a home washing machine.

In addition, the effort required to hang and bring in laundry, as well as the damp smell caused by incomplete drying, also seem to contribute to daily stress.

■ 65.2% replied they 'do not think' they would pay for shortening washing/drying time

Next, we asked if they would be willing to pay if the time required for washing and drying could be shortened.

As a result, 37.6% said 'I don't really think so (I want to prioritize cheapness even if it takes time),' and 27.6% said 'I don't think so at all.' Combined, 65.2% responded that they are not proactive about paying money to save time.

On the other hand, 26.2% said 'I somewhat think so' and 8.6% said 'I strongly think so (I consider time as a cost).' More than 30% of the respondents believe it is acceptable to pay a cost if they can shorten the time taken for washing and drying.

Overall, the majority prioritizes low cost.

However, a certain number of people find value in time itself, suggesting that attitudes toward laundry are divided into 'cost-first' and 'efficiency-first.'

■ 45.6% replied they 'have used a laundromat'

Now, what about the experience of using laundromats?

Next, we asked if they had ever used a laundromat.

As a result, 45.6% said 'I have used one.'

Meanwhile, 12.0% said 'I have never used one, but I would like to,' and 42.4% said 'I have never used one and do not want to use one in the future.'

Combining those with experience and those who want to try it, 57.6% have some level of interest in laundromats, indicating that more than half of the respondents consider them.

It appears that a certain number of people consider laundromats as an option for washing large items that are difficult to wash at home or when they want to finish everything up to drying at once.

■ 56.9% said the main reason for using a laundromat is 'washing large items like futons and blankets'

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