New Relic Appoints Masakiyo Furutate as Head of Japan Business
New Relic has appointed Masakiyo Furutate as Group Vice President (GVP, Head of Japan) and Executive Officer, Head of Japan Business, to strengthen its leadership in the domestic observability market.
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- 📰 Published: April 1, 2026 at 19:00
New Relic K.K. (Headquarters: Chuo-ku, Tokyo), which provides an observability platform for digital businesses, announced today that Masakiyo Furutate has been appointed Group Vice President (GVP, Head of Japan) for New Relic Global and Executive Officer, Head of Japan Business for New Relic K.K.
Masakiyo Furutate, Group Vice President (GVP, Head of Japan) for New Relic, Inc. and Executive Officer, Head of Japan Business for New Relic K.K.
New Relic, which provides a unified observability platform, currently holds the top share in the domestic observability market for seven consecutive years (*1). The number of domestic users exceeds 38,000 and continues to grow. In the previous fiscal year (ending March 2026), the company increased its domestic workforce by 20%, and on March 12, 2026, announced the opening of a Japan data center and a suite of the latest AI functions, accelerating its investment and support system for the Japanese market on an unprecedented scale.
Mr. Furutate, who has been appointed Executive Officer, Head of Japan Business, is a leader with a strong track record in the enterprise IT industry. For the past eight years, he served as President and Executive Officer of Veeam Software Japan K.K., where he propelled the company to become a market leader in data protection. With his management expertise gained from key positions at global companies such as IBM Japan, Microsoft Japan, Red Hat, and F5 Networks, and his strong leadership in guiding organizations to industry top positions, he aims to further expand New Relic's leadership in the rapidly growing domestic observability market.
■Comment from Ashan Willy, CEO of New Relic
"Japan is a critically important growth market for New Relic. As we expand our business globally, welcoming an exceptional leader like Mr. Furutate is central to our growth strategy. His extensive experience leading global technology organizations in Japan and his deep insights into the domestic enterprise data domain will be a tremendous asset to our company. We are incredibly encouraged and delighted to have him join our executive team and lead our Japan business into its next phase of growth."
■Comment from Rob Newell, SVP, Asia Pacific & Japan at New Relic
"Japan is a cornerstone of our investment strategy. Building on the strong foundation we have established, Mr. Furutate's appointment will further accelerate our focus on the Japanese market. I am confident that his exceptional ability to energize the partner ecosystem and translate global cutting-edge technologies into concrete business outcomes will further strengthen our support for Japanese customers and solidify our leadership in the Japanese market."
■Comment from Masakiyo Furutate, Executive Officer, Head of Japan Business, New Relic K.K.
"In the AI era, as businesses become increasingly real-time, an observability platform will be a critical IT infrastructure that dictates business growth itself. Through cutting-edge solutions based on AI, we aim to establish 'AI-enhanced business observability' as a new infrastructure standard directly linked to management, contributing to the enhancement of Japanese companies' competitiveness."
■Masakiyo Furutate's Biography
Began his career at IBM Japan, Ltd. in 1984. Held key positions in the technology industry, including Technology Business Unit Manager (North Asia) in 2001, Executive Officer at Microsoft Japan Co., Ltd. in 2005, and Senior Managing Executive Officer at Red Hat K.K. in 2011. After serving as Representative Director and President of F5 Networks Japan in 2015, he became President and Executive Officer of Veeam Software Japan K.K. in 2018, leading the company to become a market leader.
*1. "2025 Service Management Market Marketing Analysis" (Techno Systems Research Co., Ltd., October 2025)
■The URL for this press release is here.
https://newrelic.com/jp/press-release/20260401
■New Relic fact sheets and logos can be found here.
https://newrelic.com/jp/about/media-assets
■About New Relic
Founded in 2008, New Relic is an industry leader providing an "observability platform" that makes all critical metrics of digital business observable. By making not only the applications and infrastructure that constitute digital business observable, but also the customer experience on the user side, companies can create DevOps teams that detect digital service failures, declines in customer experience, and early identify and resolve potential problems and bottlenecks. This enables companies to transform their digital transformation efforts into measurable strategies. New Relic has over 16,000 customers worldwide, is adopted by more than half of Fortune 100 companies, and supports the digital transformation of hundreds of customers in Japan. To learn why New Relic is trusted, visit newrelic.com/jp.
■Features of the Observability Platform "New Relic"
As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running excellent software. New Relic provides the only unified data platform that allows engineers to capture all telemetry (metrics, events, logs, traces), combined with powerful full-stack analysis tools, helping engineers do their best work with data, not opinions. New Relic employs a simple, transparent pricing structure. By helping improve development cycle time planning, change failure rates, release frequency, and mean time to recovery (MTTR), New Relic delivers high cost-effectiveness to engineers.
*New Relic is a registered trademark of New Relic, Inc.
*All product names and company names in this document may be trademarks of their respective registered owners.
Masakiyo Furutate, Group Vice President (GVP, Head of Japan) for New Relic, Inc. and Executive Officer, Head of Japan Business for New Relic K.K.
New Relic, which provides a unified observability platform, currently holds the top share in the domestic observability market for seven consecutive years (*1). The number of domestic users exceeds 38,000 and continues to grow. In the previous fiscal year (ending March 2026), the company increased its domestic workforce by 20%, and on March 12, 2026, announced the opening of a Japan data center and a suite of the latest AI functions, accelerating its investment and support system for the Japanese market on an unprecedented scale.
Mr. Furutate, who has been appointed Executive Officer, Head of Japan Business, is a leader with a strong track record in the enterprise IT industry. For the past eight years, he served as President and Executive Officer of Veeam Software Japan K.K., where he propelled the company to become a market leader in data protection. With his management expertise gained from key positions at global companies such as IBM Japan, Microsoft Japan, Red Hat, and F5 Networks, and his strong leadership in guiding organizations to industry top positions, he aims to further expand New Relic's leadership in the rapidly growing domestic observability market.
■Comment from Ashan Willy, CEO of New Relic
"Japan is a critically important growth market for New Relic. As we expand our business globally, welcoming an exceptional leader like Mr. Furutate is central to our growth strategy. His extensive experience leading global technology organizations in Japan and his deep insights into the domestic enterprise data domain will be a tremendous asset to our company. We are incredibly encouraged and delighted to have him join our executive team and lead our Japan business into its next phase of growth."
■Comment from Rob Newell, SVP, Asia Pacific & Japan at New Relic
"Japan is a cornerstone of our investment strategy. Building on the strong foundation we have established, Mr. Furutate's appointment will further accelerate our focus on the Japanese market. I am confident that his exceptional ability to energize the partner ecosystem and translate global cutting-edge technologies into concrete business outcomes will further strengthen our support for Japanese customers and solidify our leadership in the Japanese market."
■Comment from Masakiyo Furutate, Executive Officer, Head of Japan Business, New Relic K.K.
"In the AI era, as businesses become increasingly real-time, an observability platform will be a critical IT infrastructure that dictates business growth itself. Through cutting-edge solutions based on AI, we aim to establish 'AI-enhanced business observability' as a new infrastructure standard directly linked to management, contributing to the enhancement of Japanese companies' competitiveness."
■Masakiyo Furutate's Biography
Began his career at IBM Japan, Ltd. in 1984. Held key positions in the technology industry, including Technology Business Unit Manager (North Asia) in 2001, Executive Officer at Microsoft Japan Co., Ltd. in 2005, and Senior Managing Executive Officer at Red Hat K.K. in 2011. After serving as Representative Director and President of F5 Networks Japan in 2015, he became President and Executive Officer of Veeam Software Japan K.K. in 2018, leading the company to become a market leader.
*1. "2025 Service Management Market Marketing Analysis" (Techno Systems Research Co., Ltd., October 2025)
■The URL for this press release is here.
https://newrelic.com/jp/press-release/20260401
■New Relic fact sheets and logos can be found here.
https://newrelic.com/jp/about/media-assets
■About New Relic
Founded in 2008, New Relic is an industry leader providing an "observability platform" that makes all critical metrics of digital business observable. By making not only the applications and infrastructure that constitute digital business observable, but also the customer experience on the user side, companies can create DevOps teams that detect digital service failures, declines in customer experience, and early identify and resolve potential problems and bottlenecks. This enables companies to transform their digital transformation efforts into measurable strategies. New Relic has over 16,000 customers worldwide, is adopted by more than half of Fortune 100 companies, and supports the digital transformation of hundreds of customers in Japan. To learn why New Relic is trusted, visit newrelic.com/jp.
■Features of the Observability Platform "New Relic"
As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running excellent software. New Relic provides the only unified data platform that allows engineers to capture all telemetry (metrics, events, logs, traces), combined with powerful full-stack analysis tools, helping engineers do their best work with data, not opinions. New Relic employs a simple, transparent pricing structure. By helping improve development cycle time planning, change failure rates, release frequency, and mean time to recovery (MTTR), New Relic delivers high cost-effectiveness to engineers.
*New Relic is a registered trademark of New Relic, Inc.
*All product names and company names in this document may be trademarks of their respective registered owners.
FAQ
What is Masakiyo Furutate's new role?
He has been appointed Group Vice President (GVP, Head of Japan) for New Relic Global and Executive Officer, Head of Japan Business for New Relic K.K.
What is New Relic's current position in the Japanese market?
New Relic holds the top share in the domestic observability market for seven consecutive years, with over 38,000 users, and is accelerating investment, including opening a Japan data center.
How will this appointment impact New Relic's Japan strategy?
With Furutate's extensive experience and leadership, New Relic aims to further expand its leadership in the rapidly growing domestic market and establish AI-enhanced business observability for the AI era.