Oita-based multilingual AI chat "AskMateChat" seeks 20 SMEs in tourism, lodging, and dining for a 2-month free trial - automatically detects visitor language and provides initial response in Japanese, English, Chinese, and Korean

Background: The return of inbound tourism, and the struggle to overcome the "language barrier"

With the recovery of inbound tourism to Japan, an increasing number of businesses such as inns, hotels, restaurants, tourist facilities, and souvenir shops are facing challenges like "unable to immediately answer questions in English or Chinese" and "unable to staff multilingual personnel at all times." Responding to inquiries outside of business hours, and to routine questions about reservations, access, and facilities, is often overwhelming, leading to lost opportunities.

What it can do: Automate the "initial response" in the visitor's language

AskMateChat is a chat window that can be installed on a website. It automatically detects the language of the customer's input and responds in that same language. For frequently asked questions (business hours, access, facilities, reservation methods, etc.), the AI provides an initial automated response 24 hours a day based on the content of the website or FAQ. Questions that the AI cannot answer can be escalated to a human agent.

The AI automatically detects the language entered by the visitor and provides an initial response in that language.

Features

1. Automatic input language detection + 4 language responses (Japanese, English, Simplified Chinese, Korean)

Customers do not need to select a language. The AI identifies the input language and displays selection buttons in the visitor's language.

2. Gets smarter the more it's used

When a human agent answers a question that the AI could not handle, the AI learns that answer and will respond automatically next time. The scope of inquiries it can handle expands with continued use.

3. Easy to implement - we handle installation for free

Simply add one line of code to your website. We will handle the installation and initial setup for free. No specialized knowledge is required.

4. Escalation to staff & inquiry visualization

Questions that cannot be handled by AI can be switched to human agents. Inquiry details can be viewed on the management screen.

* Currently supported languages are Japanese, English, Simplified Chinese, and Korean (expansion planned).

Key features of AskMateChat. Easy to implement and gets smarter with use.

For businesses like these:

SMEs such as inns/hotels/guesthouses, restaurants, tourist facilities/experience providers, souvenir shops/roadside stations/antenna shops, and tourism associations/DMOs that want to handle inquiries from foreign customers.

Monitor Program Overview (First 20 companies)

* Target: SMEs facing challenges with inbound response, including tourism, lodging, and dining. * Content: The Growth Plan (normally ¥9,800/month excluding tax / ¥10,780/month including tax) will be provided for free for an additional 2 months on top of the 14-day free trial. You can try it for approximately 2.5 months in total, at zero cost. * After the 3rd month: If you wish to continue, the fee is ¥9,800/month (excluding tax / ¥10,780/month including tax). No charges will be incurred after cancellation (future billing will be stopped). * Cost at time of application: You can start without registering your credit card. * Number of slots: First 20 companies (limited slots to ensure thorough support, as we provide direct support for initial setup). * Support for monitor participants (all free): 1 Website installation assistance 2 Initial registration of standard tourism Q&A (check-in, Wi-Fi, breakfast, access, etc.) 3 Weekly response volume reports 4 Direct support after implementation. * How to apply: By phone (080-2158-8649) or via our inquiry form (https://askmatechat.jp/contact). Even if you just want to "hear more first," you are welcome to contact us.

Monitor program with approximately 2.5 months free for the first 20 companies. Installation support, including setup assistance, is also free.

Getting Started (3 Steps)

1 Contact us by phone or form → 2 Provide us with your website address → 3 We will handle the installation and initial setup for free. You simply respond as usual in Japanese.

Implementation in 3 steps. We handle installation and initial setup for free.

Pricing (Standard)

* Free ... ¥0/month: Trial/small-scale use (100 sessions/month <conversations> / 1 scenario-based chat) * Starter ... ¥2,980/month (excluding tax / ¥3,278/month including tax): 1,000 sessions/month <conversations> / 3 chats / human chat handover, reservation acceptance, exit analysis * Growth ... ¥9,800/month (excluding tax / ¥10,780/month including tax): 10,000 sessions/month <conversations> / AI automatic responses based on website content / multilingual automatic response / external integration

* Annual plans receive 2 months free (Growth ¥98,000/year / Starter ¥29,800/year / both excluding tax).

Future Developments

We plan to expand supported languages and industry-specific templates. We are also preparing for deployment in the real estate industry, and real estate businesses interested in streamlining multilingual inquiry responses are welcome to contact us via the inquiry form.

Company Profile

* Company Name: NewBeginnings Inc. * Location: Oita City, Oita Prefecture, 870-0822 (details in the Specified Commercial Transactions Act disclosure) * Business Activities: Development and provision of AI/DX services for SMEs * Service Site: https://askmatechat.jp/

Inquiries regarding this release

NewBeginnings Inc. Contact: Ashikari Phone: 080-2158-8649 / Inquiry Form: https://askmatechat.jp/contact