Enabling In-Room TV Calls to Front Desk: NetSys Japan Develops 'Core TVPhone' to Modernize Hotel Intercoms

NetSys Japan, a total solution provider for lodging facilities (HQ: Chuo-ku, Tokyo; Main Office: Niigata City, Niigata; CEO: Ken Tokumasa), announced the development of 'Core TVPhone,' a new service that enables two-way intercom communication between guest rooms and the front desk using in-room TVs.

This service provides a new means of communication that does not rely on traditional PBX systems, contributing to cost reduction, operational efficiency, and enhanced guest experience in lodging facilities.

## Development Background
In-house telephone systems (PBX) are widely used in hotels, but aging equipment and the need for major wiring and system upgrades create significant initial investment and operational costs.

A large-scale upgrade for a 150-room hotel can cost anywhere from several million to tens of millions of yen. With this in mind, the company developed 'Core TVPhone' to achieve higher-function, lower-cost internal communication by leveraging existing infrastructure.

## Features of 'Core TVPhone'
1. Two-Way Intercom via In-Room TV
Guests can call the front desk via the TV menu, and front desk staff can initiate calls to guest rooms using a dedicated smartphone.

2. Low-Installation Alternative
By utilizing existing guest room TVs (SHARP Android TV only), the need for dedicated phones or extensive wiring is eliminated. Front desk staff can manage calls via smartphones, enabling flexible, location-independent operation.

## Service Overview
- Service Name: Core TVPhone
- Compatible Models: SHARP Android TV
- Scheduled Release: June 2026