d NEOBANK Sumishin SBI Net Bank App Exceeds 7 Million Downloads
Sumishin SBI Net Bank's "d NEOBANK Sumishin SBI Net Bank App" has surpassed 7 million cumulative downloads. This achievement is backed by aggressive service enhancements, including the transition to the Docomo Group and the introduction of "NEOBANK ai," which utilizes generative AI.
📋 Article Processing Timeline
- 📰 Published: May 2, 2026 at 00:39
- 🔍 Collected: May 1, 2026 at 16:01
- 🤖 AI Analyzed: May 1, 2026 at 17:04 (1h 2m after Collected)
Sumishin SBI Net Bank, Ltd. (Head Office: Minato-ku, Tokyo; Representative Director and President (CEO): Noriaki Maruyama; hereinafter "Sumishin SBI Net Bank") announced on Friday, May 1, 2026, that the cumulative number of downloads for its d NEOBANK Sumishin SBI Net Bank App (hereinafter "our app") has exceeded 7 million.
Since surpassing 6 million downloads in May 2025, the number of downloads has increased by 1 million in approximately one year, reaching a cumulative total of 7 million. As of February 2026, the number of deposit accounts has reached 9 million, indicating steady growth in both account numbers and app downloads.
On Wednesday, October 1, 2025, the company became a consolidated subsidiary of NTT DOCOMO, Inc. (hereinafter "Docomo") and transitioned to a joint management structure with Docomo and Sumitomo Mitsui Trust Bank, Limited. Following this, as a Docomo Group bank, the service brand was rebranded as "d NEOBANK," and updates were implemented to unify the brand, including changes to the app icon and some in-app screens.
Furthermore, to realize the next generation of digital banking experience, the beta test for "NEOBANK ai," a generative UI utilizing generative AI, has commenced. Based on customer feedback, the company aims to provide a more intuitive and personalized financial experience.
We will continue to strive for daily improvements to provide high-value-added services and better transaction experiences.
Features of Our App
Account Opening Completed in as Little as 5 Minutes from Application Using the App
Account opening is available 24 hours a day, anytime, anywhere from the app. If identity verification is done using My Number, account opening can be completed in as little as 5 minutes (*1) from application.
Password-less for Security & Comfort
We implement biometric authentication such as Face ID (*2) and fingerprint authentication, compliant with the international standard FIDO, including "Smart Authentication NEO" and "App-linked SMS," as well as measures to prevent fraud. You can log in and conduct transactions using biometric authentication. This prevents unauthorized third-party logins and allows for secure transactions.
> Click here for details on "Smart Authentication NEO."
> Click here for details on "App-linked SMS."
ATM Fees Free Unlimited Times with App Usage "App de ATM"
You can deposit and withdraw money using QR codes (*3) at Seven Bank and Lawson Bank ATMs nationwide. Since no cash card is required, you can feel secure even if you forget your wallet.
> Click here for details on "App de ATM."
Convenient Remittances with Unique Automatic Discrimination Function "Kotora Remittance"
With Kotora Remittance, personal remittances of up to 100,000 yen per transaction are free of charge and can be made in real-time, unlimited times. Sumishin SBI Net Bank's unique function automatically applies Kotora Remittance if the conditions are met when proceeding from the regular transfer screen.
> Click here for details on "Kotora Remittance."
New Banking Experience "NEOBANK ai" (Beta Version)
Through dialogue with generative AI, the system automatically guides customers through operations and screens according to their objectives. You can proceed with transactions and procedures by simply speaking natural language like "I want to do XX," reaching your goal without searching for screens. This mechanism, where AI supports transaction operations within a banking app, is the first initiative of its kind among Japanese banks (*4).
> Click here for details and tester recruitment for "NEOBANK ai" (Beta Version).
App Download
> Click here for details and download of the d NEOBANK Sumishin SBI Net Bank App.
Sumishin SBI Net Bank aims to transform financial services and make society more comfortable and convenient by utilizing cutting-edge technology based on a customer-centric approach.
*1 Depending on the screening, it may take time to notify the account opening results.
*2 Face ID is a trademark of Apple Inc., registered in the U.S. and other countries.
*3 QR Code is a registered trademark of DENSO WAVE INCORPORATED.
*4 As of Saturday, February 14, 2026, according to our company's research.
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Since surpassing 6 million downloads in May 2025, the number of downloads has increased by 1 million in approximately one year, reaching a cumulative total of 7 million. As of February 2026, the number of deposit accounts has reached 9 million, indicating steady growth in both account numbers and app downloads.
On Wednesday, October 1, 2025, the company became a consolidated subsidiary of NTT DOCOMO, Inc. (hereinafter "Docomo") and transitioned to a joint management structure with Docomo and Sumitomo Mitsui Trust Bank, Limited. Following this, as a Docomo Group bank, the service brand was rebranded as "d NEOBANK," and updates were implemented to unify the brand, including changes to the app icon and some in-app screens.
Furthermore, to realize the next generation of digital banking experience, the beta test for "NEOBANK ai," a generative UI utilizing generative AI, has commenced. Based on customer feedback, the company aims to provide a more intuitive and personalized financial experience.
We will continue to strive for daily improvements to provide high-value-added services and better transaction experiences.
Features of Our App
Account Opening Completed in as Little as 5 Minutes from Application Using the App
Account opening is available 24 hours a day, anytime, anywhere from the app. If identity verification is done using My Number, account opening can be completed in as little as 5 minutes (*1) from application.
Password-less for Security & Comfort
We implement biometric authentication such as Face ID (*2) and fingerprint authentication, compliant with the international standard FIDO, including "Smart Authentication NEO" and "App-linked SMS," as well as measures to prevent fraud. You can log in and conduct transactions using biometric authentication. This prevents unauthorized third-party logins and allows for secure transactions.
> Click here for details on "Smart Authentication NEO."
> Click here for details on "App-linked SMS."
ATM Fees Free Unlimited Times with App Usage "App de ATM"
You can deposit and withdraw money using QR codes (*3) at Seven Bank and Lawson Bank ATMs nationwide. Since no cash card is required, you can feel secure even if you forget your wallet.
> Click here for details on "App de ATM."
Convenient Remittances with Unique Automatic Discrimination Function "Kotora Remittance"
With Kotora Remittance, personal remittances of up to 100,000 yen per transaction are free of charge and can be made in real-time, unlimited times. Sumishin SBI Net Bank's unique function automatically applies Kotora Remittance if the conditions are met when proceeding from the regular transfer screen.
> Click here for details on "Kotora Remittance."
New Banking Experience "NEOBANK ai" (Beta Version)
Through dialogue with generative AI, the system automatically guides customers through operations and screens according to their objectives. You can proceed with transactions and procedures by simply speaking natural language like "I want to do XX," reaching your goal without searching for screens. This mechanism, where AI supports transaction operations within a banking app, is the first initiative of its kind among Japanese banks (*4).
> Click here for details and tester recruitment for "NEOBANK ai" (Beta Version).
App Download
> Click here for details and download of the d NEOBANK Sumishin SBI Net Bank App.
Sumishin SBI Net Bank aims to transform financial services and make society more comfortable and convenient by utilizing cutting-edge technology based on a customer-centric approach.
*1 Depending on the screening, it may take time to notify the account opening results.
*2 Face ID is a trademark of Apple Inc., registered in the U.S. and other countries.
*3 QR Code is a registered trademark of DENSO WAVE INCORPORATED.
*4 As of Saturday, February 14, 2026, according to our company's research.
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