Needswell Signs Distribution Agreement for Conversational AI Agent "Terry2 mini"

Needswell Inc. (Head Office: Chiyoda-ku, Tokyo, President and CEO: Hajime Matsuoka) is pleased to announce that it has entered into a distribution agreement for the conversational AI agent "Terry2 mini" provided by Hmcomm Inc. (Head Office: Minato-ku, Tokyo, President and CEO: Koji Mimoto, hereinafter referred to as "Hmcomm").

1. Background

In recent years, labor shortages have become increasingly severe in many fields, including the call center industry, local governments, finance, and manufacturing, leading to a surge in demand for voice AI solutions aimed at improving operational efficiency. However, the introduction of conventional voice AI has faced significant hurdles such as high costs and long implementation periods due to integration with individual systems, as well as the difficulty in securing specialized technical personnel.

To address these challenges, "Terry2 mini," a SaaS-based service that can be implemented in a short period and at a low cost, was released by Hmcomm in May 2026.

2. Features of "Terry2 mini"

"Terry2 mini" inherits the high-precision voice recognition and natural language processing technologies of the conventional "Terry2" while being designed as a standardized product. Its main features are as follows:

1. Short Implementation Period: Enables speedy operation startup in as little as a few days to several weeks by utilizing standard functions.

2. Low-Cost Operation: Reduces initial investment by being offered as a SaaS-based service and is available on a monthly subscription basis.

3. Business-Specific Package: Supports ready-to-use use cases such as FAQ response, initial reception, and reservation handling.

4. Natural Conversational Experience: Utilizes generative AI to achieve "natural conversations close to human interaction" in real-time.

3. Future Development and Synergy

Following the commencement of our business partnership on May 19, 2025, Hmcomm and Needswell have been promoting the establishment of a collaborative system for voice DX solutions.

Going forward, by adding Terry2 mini to the lineup of solutions provided by our company, we aim to strengthen our revenue base by expanding our recurring revenue business.

Furthermore, we will promote cross-selling utilizing our customer base and the creation of industry-specific solutions, thereby further strengthening our competitive advantage in the DX field, which is our growth area, and leading to mid-to-long-term growth and an increase in corporate value.

4. Future Outlook

At present, we believe this matter will have a minor impact on our company's performance. However, we anticipate that it will contribute to the strengthening of our revenue base and improvement of our growth potential in the mid-to-long term. We will promptly announce if any significant impact on our performance becomes apparent.

5. Company Overview

[Company Overview]

Company Name: Needswell Inc.

Location: 13th Floor, New Otani Garden Court, 4-1 Kioicho, Chiyoda-ku, Tokyo

Representative: President and CEO Hajime Matsuoka

Established: October 1986

URL: https://www.needswell.com/

Business Activities: Software development, operation, and maintenance; solution product development, sales, operation, and maintenance; research and development of related technologies and solutions (e.g., AI-driven development)

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[Inquiries about this Press Release] Corporate Planning Department

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