Neakasa Issues Warning About Fake Websites; Urges Caution Against Unauthorized Site Redirections via SNS Ads
GenHigh Co., Ltd. has issued a warning confirming the existence of fake websites posing as their smart appliance brand 'Neakasa', urging customers to use official sales channels to avoid fraud.
📋 Article Processing Timeline
- 📰 Published: April 3, 2026 at 01:39
- 🔍 Collected: April 2, 2026 at 19:35
- 🤖 AI Analyzed: April 21, 2026 at 07:13 (443h 38m after Collected)
GenHigh Co., Ltd. (hereinafter referred to as 'our company') wishes to announce that the existence of fake websites posing as products of our brand 'Neakasa' has been confirmed.
Currently, there have been confirmed cases where users are redirected to unauthorized sales sites via certain SNS advertisements. If you use such sites, there is a possibility that troubles such as non-delivery of goods and unauthorized payment transactions may occur.
To ensure our customers can use our products with peace of mind, our company strongly recommends using our official sales channels.
■ Examples of confirmed fake ads and sites
* The SNS ads and sites shown above are in no way related to our company.
■ Official Sales Channels
・Official Website
https://www.neakasa.jp/official
・Amazon
https://www.amazon.co.jp/stores/page/606425B8-FF7D-43D6-8835-824DF989A650
・Rakuten Ichiba
https://www.rakuten.co.jp/genhigh/
・Yahoo Shopping
https://store.shopping.yahoo.co.jp/genhighstore/
Currently, there have been confirmed cases where users are redirected to unauthorized sales sites via certain SNS advertisements. If you use such sites, there is a possibility that troubles such as non-delivery of goods and unauthorized payment transactions may occur.
To ensure our customers can use our products with peace of mind, our company strongly recommends using our official sales channels.
■ Examples of confirmed fake ads and sites
* The SNS ads and sites shown above are in no way related to our company.
■ Official Sales Channels
・Official Website
https://www.neakasa.jp/official
・Amazon
https://www.amazon.co.jp/stores/page/606425B8-FF7D-43D6-8835-824DF989A650
・Rakuten Ichiba
https://www.rakuten.co.jp/genhigh/
・Yahoo Shopping
https://store.shopping.yahoo.co.jp/genhighstore/