MuchApp Inc. (Headquarters: Chiyoda-ku, Tokyo; Representative Director: Ryotaro Oki; hereinafter "MuchApp") is launching a dispatch service for taxis, airport transfers, and premium transfers, in addition to its existing car sharing and rental car services, through its mobility app "ueen".

In February 2026, ueen officially released its "Rent a Car" car sharing and rental car function, primarily in Kyoto city. With the new "Call a Car" dispatch function, users will be able to access not only car sharing and rental cars but also taxis, airport transfers, and premium transfers via the ueen app. This service will initially roll out sequentially in the Kyoto, Tokyo, and Okinawa areas, with plans to expand service areas and partner businesses.

◾️ Newly Launched Dispatch Services

1. Taxi Dispatch Service A taxi dispatch service will be available through the ueen app in select areas of Kyoto city. In addition to immediate dispatch, the service will also support advance reservations with specified times.

2. Airport Transfer Service Users can arrange airport transfer services connecting airports and city areas through the ueen app. The service areas at the time of launch are as follows:

Tokyo Metropolitan Area - Haneda Airport

Tokyo Metropolitan Area - Narita Airport

Kyoto City - Itami Airport

Kyoto City - Kansai International Airport

Okinawa Main Island - Naha Airport

The airport transfer service offers a fixed fare, allowing for peace of mind as the usage fee is determined in advance. Furthermore, transfers to and from Haneda Airport, Narita Airport, and Naha Airport will commence with premium dispatch (chauffeur service). This service provides a spacious interior and a high-quality travel experience, making it comfortable for trips with large luggage, family or group travel, and business use.

◾️ Features of the ueen App

ueen App

1. "Rent a Car" and "Call a Car" in One App ueen has been providing car sharing and rental car services, mainly in Kyoto city. With the addition of the dispatch function, users can now access taxis, airport transfers, and chauffeur services, in addition to car sharing and rental cars, all within a single app.

ueen's unique feature is its ability to cater to various travel needs, such as airport access during trips, business trips, family travel with lots of luggage, and intra-city travel during sightseeing, by allowing users to choose between "calling" and "renting" based on their purpose, number of people, luggage volume, and desired time of use.

2. Enhanced Peace of Mind with Reserved Dispatch With ueen's premium dispatch, driver and vehicle information are confirmed in advance, allowing for a more secure travel experience on the day of use. This is particularly beneficial for airport transfers, sightseeing, and business trips where timely travel is important, as advance reservations facilitate easier travel planning.

Additionally, users can share information about luggage volume, meeting points, and any specific requests for their journey through the app in advance, ensuring a comfortable and worry-free trip.

◾️ Service Launch Commemorative Campaign

To celebrate the launch of the dispatch service, ueen will be holding a first-phase campaign for airport transfers and travel within Kyoto city.

1. Airport Transfers Up to ¥3,000 OFF To commemorate the service launch, coupons offering up to ¥3,000 off for airport transfers will be distributed for Haneda Airport, Narita Airport, Itami Airport, Kansai International Airport, and Naha Airport.

Eligible Airports: Haneda Airport, Itami Airport, Kansai International Airport, Naha Airport

2. Effectively Free Pickup Fee for Travel within Kyoto City For travel within Kyoto city, coupons will be distributed to discount the equivalent of the pickup fee. *Details of the campaign, including specific conditions, eligible areas, and usage methods, will be announced sequentially on the ueen app or official website. *The campaign will end once the planned number of coupons are distributed.

◾️ About "ueen"

With the aim of "Making Mobility Freer," ueen is a mobility platform that allows users to access various mobility services such as car sharing, rental cars, taxis, airport transfers, and chauffeur services through a single app.

For users, it offers an experience where they can choose the optimal means of transportation according to their purpose and situation. For businesses and regions, it provides an environment where they can easily offer and operate their own mobility services. Amidst declining birthrates, labor shortages, and increasing regional mobility challenges, ueen aims to become a new type of MaaS platform that supports Japan's transportation by providing a platform that allows service providers to freely develop mobility services, thereby naturally connecting "mobility choices" from the user's perspective.

App Download URLs iOS: https://apps.apple.com/jp/app/ueen/id6499562821 Android: https://play.google.com/store/apps/details?id=io.muchapp.apps.muchapp

◾️ Future Outlook

In the future, ueen aims to create a world where various mobility services, including ride-sharing and autonomous driving services, can be used on a single platform, in addition to car sharing, rental cars, taxis, airport transfers, and premium dispatch.

By establishing a system that makes it easier to launch region-specific mobility services not only in urban areas but also in regions with limited transportation options or for specific communities, ueen will work to solve regional mobility challenges.

Furthermore, with an eye toward the social implementation of robotaxis and autonomous driving technology, ueen will advance the formation of next-generation mobility platforms by expanding collaborations with service providers and regional partners.

◾️ Company Overview

Company Name: MuchApp Inc. Headquarters Location: 6-5-11 Sotokanda, Chiyoda-ku, Tokyo, Moa Bldg 7F Representative Director: Ryotaro Oki HP: muchapp.jp (Corporate Site) : ueen.jp (Brand Site)

◾️ Inquiries Regarding This Matter

MuchApp Inc. Email: contact@muchapp.jp

FACT BOX

  • Source: PR TIMES
  • Category: サービス開始