Mobilus Certified as 'Advanced' in Communication Division of 'Technology Partner' in 'LINE Yahoo Partner Program'

Mobilus Inc. (Headquarters: Shinagawa-ku, Tokyo; Representative Director and President: Tomohiro Ishii; hereinafter, Mobilus), which develops and provides CX solutions for contact centers, has been certified as 'Advanced' in the Communication Division of 'Technology Partner' for fiscal year 2026 in the 'LINE Yahoo Partner Program,' which certifies partners specializing in various areas such as the introduction and support of marketing solutions provided by LINE Yahoo Corporation (Headquarters: Chiyoda-ku, Tokyo; Representative Director and President: Takeshi Idezawa).

About 'LINE Yahoo Partner Program'

The 'LINE Yahoo Partner Program' is a program introduced to more actively promote the resolution of marketing and CX challenges utilizing LINE and Yahoo! JAPAN. It certifies advertising agencies and service developers across various categories: 'Sales Partner,' 'Technology Partner,' 'Network Partner,' 'Adtech Partner,' and 'Industry Solution Partner'.

*Certifications are granted in 'Sales Partner (Certified Partner, Store Promotion Partner, Ads Operation Badge, Ads Policy Badge)', 'Technology Partner (Communication Division, Sales Promotion Division, LINE Mini App Division)', 'Network Partner (Display Ad Network Partner, Search Ad Network Partner)', 'Adtech Partner (Performance Measurement Certified Partner)', and 'Industry Solution Partner (Education Partner)'.

About 'Technology Partner'

The 'Technology Partner' certification, which Mobilus has now received, is for partners who provide technical support for the introduction of marketing solutions and API-related services, primarily focusing on 'LINE Official Account,' 'LINE de Obo' (LINE Application), and 'LINE Mini App.'

In the 'Communication Division,' where Mobilus was certified, partners are evaluated based on criteria such as whether they can share tool specifications linked with LINE Yahoo upon request, whether they have the skills and resources to respond to LINE Yahoo's specification changes, and whether they can maintain required technical specifications. Particularly outstanding partners are recognized and certified as 'Premier' or 'Advanced.'

Upon receiving this certification, Mobilus will contribute to the marketing solutions provided by LINE Yahoo Corporation and the growth of the market, thereby contributing to the marketing efforts of many clients.

About MOBI AGENT®

MOBI AGENT enables support utilizing LINE Official Accounts through human chat, where LINE stickers can also be used. It is equipped with a unique support AI capable of suggesting response candidates, automatically summarizing conversations, and detecting personal information. By linking with the chatbot 'MOBI BOT®,' advanced chatbots can also be used on LINE Official Accounts.

【Features】

・Human chat support originating from LINE Official Accounts is possible.

・Integration with the operation support AI 'MooA®' enables text summarization, response draft creation, and personal information detection.

・High-precision automated responses, such as referring to frequently asked questions (FAQs) through integration with a vector search type*1 chatbot, achieve advanced automated responses.

*1 Vector Search: An AI technology that converts various data such as text and images into numerical vectors, calculates the distance or angle between these vectors, and efficiently finds semantically similar information.

【MOBI AGENT Product Site】

https://mobilus.co.jp/service/agent

About MOBI BOT®

MOBI BOT enables high-precision FAQ search and answers using vector search AI through a chatbot via LINE Official Accounts, as well as automating procedures such as changing customer information and claiming insurance. By linking with 'MOBI AGENT,' it can also consult human chat operators with AI-summarized conversations, dramatically improving customer convenience and fostering loyalty. By centrally managing chatbot scenarios across the web and LINE Official Accounts, it also contributes to reducing operational and management costs.

【Features】 ・From inquiry handling to procedure processing, with flexible integration with generative AI actions and other systems.