Message Notification Feature Added to Chat Marketing Tool 'Lsite'
Missiona Inc. has announced the addition of a 'Message Notification Feature' to its chat marketing tool 'Lsite,' supporting PC desktop notifications and ChatWork integration.
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- 📰 Published: May 25, 2026 at 22:10
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Missiona Inc. (Headquarters: Fukuoka City, Fukuoka Prefecture; CEO: Takahiro Suzuki) added a 'Message Notification Feature' to 'Lsite' on May 7, 2026.
This update introduces support for PC desktop notifications and ChatWork integration, designed to help prevent missed messages and support rapid customer response.
■ Addition of Notification Feature for Administrators
The new 'Notification Settings' feature allows administrators to automatically forward messages received via '1:1 chat' to designated notification destinations.
Users can customize the timing of notifications for each destination, allowing for flexible monitoring tailored to specific locations or operational styles.
Previously, administrators had to periodically open the management screen to check for customer messages. This often led to delayed awareness or missed response opportunities. This update was implemented to provide a mechanism that ensures messages are not missed without the need to constantly monitor the management dashboard.
■ Overview of the Notification Feature
'Notification Settings' notify administrators of incoming customer messages within the Lsite management dashboard via tools used during daily operations. Users can select notification destinations and set individual timings based on their needs.
Simple Setup
By accessing the notification settings from the Lsite dashboard, administrators can set PC desktop notifications or ChatWork as the destination. Notifications are received at chosen times when customer messages arrive via 1:1 chat.
Individual Timing Control
Notification timing for PC desktop and ChatWork can be configured separately, enabling optimal confirmation and response based on specific work styles.
Never Miss a Customer Response
PC desktop notifications allow administrators to check messages immediately without opening the dashboard. Since users can transition directly to the response screen from the notification, this update is expected to reduce reply lead times and improve customer satisfaction.
ChatWork notifications support both personal and group chats, useful for team information sharing and preventing missed responses.
About Lsite
'Lsite' is a chat marketing tool that enables customer support, information gathering, and follow-ups directly on a website.
Without dependency on specific social media platforms, it centralizes the entire process from creating touchpoints with prospective customers to support and follow-up on the website itself.
Equipped with features such as chat, automated responses, and form creation, it streamlines inquiry responses and data collection while supporting continuous relationship building with customers.
This update introduces support for PC desktop notifications and ChatWork integration, designed to help prevent missed messages and support rapid customer response.
■ Addition of Notification Feature for Administrators
The new 'Notification Settings' feature allows administrators to automatically forward messages received via '1:1 chat' to designated notification destinations.
Users can customize the timing of notifications for each destination, allowing for flexible monitoring tailored to specific locations or operational styles.
Previously, administrators had to periodically open the management screen to check for customer messages. This often led to delayed awareness or missed response opportunities. This update was implemented to provide a mechanism that ensures messages are not missed without the need to constantly monitor the management dashboard.
■ Overview of the Notification Feature
'Notification Settings' notify administrators of incoming customer messages within the Lsite management dashboard via tools used during daily operations. Users can select notification destinations and set individual timings based on their needs.
Simple Setup
By accessing the notification settings from the Lsite dashboard, administrators can set PC desktop notifications or ChatWork as the destination. Notifications are received at chosen times when customer messages arrive via 1:1 chat.
Individual Timing Control
Notification timing for PC desktop and ChatWork can be configured separately, enabling optimal confirmation and response based on specific work styles.
Never Miss a Customer Response
PC desktop notifications allow administrators to check messages immediately without opening the dashboard. Since users can transition directly to the response screen from the notification, this update is expected to reduce reply lead times and improve customer satisfaction.
ChatWork notifications support both personal and group chats, useful for team information sharing and preventing missed responses.
About Lsite
'Lsite' is a chat marketing tool that enables customer support, information gathering, and follow-ups directly on a website.
Without dependency on specific social media platforms, it centralizes the entire process from creating touchpoints with prospective customers to support and follow-up on the website itself.
Equipped with features such as chat, automated responses, and form creation, it streamlines inquiry responses and data collection while supporting continuous relationship building with customers.
FAQ
「エルサイト」のメッセージ通知機能で何ができるようになりましたか？
顧客から受信した「1:1チャット」のメッセージを、PCデスクトップ通知やChatWork経由で即時に受け取れるようになりました。
通知機能を利用するメリットは何ですか？
管理画面を常時開いていなくてもメッセージに気づけるため、見逃しによる対応機会の損失を防ぎ、迅速な顧客対応が可能になります。
通知設定はどのように行いますか？
エルサイトの管理画面から「通知設定」を開き、PCデスクトップ通知またはChatWorkの連携を設定することで利用可能です。
「エルサイト」とはどのようなツールですか？
SNSに依存せず、Webサイト上で顧客とのコミュニケーション、情報取得、フォローアップを一元管理できるチャットマーケティングツールです。
通知タイミングはカスタマイズできますか？
はい。PCデスクトップ通知とChatWorkのそれぞれで、通知を受け取るタイミングを個別に設定できます。