Mishona's 6th Anniversary! Growth and Outlook of 3 Services Supporting SME DX
Mishona Co., Ltd. celebrates its 6th anniversary, announcing the growth and future outlook of its three services supporting SME DX: "L Message," "Elgram," and "Elsite." "L Message" has surpassed 140,000 adoptions, and "Elgram" has exceeded 20,000, significantly contributing to the automation of customer acquisition, customer support, and sales promotion for small and medium-sized businesses.
📋 Article Processing Timeline
- 📰 Published: May 8, 2026 at 22:10
- 🔍 Collected: May 8, 2026 at 13:31
- 🤖 AI Analyzed: May 8, 2026 at 22:55 (9h 23m after Collected)
Six years have passed since its establishment on May 8, 2020.
Mishona Co., Ltd. (Headquarters: Fukuoka City, Fukuoka Prefecture; Representative: Takahiro Suzuki) has been developing services that support DX for small and medium-sized enterprises, including the LINE Official Account extension tool "L Message," "Elgram" which supports the efficiency of Instagram operations, and "Elsite" which automates customer acquisition, customer support, and follow-up on company websites.
This time, we will introduce Mishona Co., Ltd.'s six-year journey, the growth of each service, and future prospects.
'DX Support Expanded Over 6 Years' - Mishona Co., Ltd.'s Journey
Since its founding, Mishona Co., Ltd. has been developing marketing automation tools to make DX more accessible to small and medium-sized enterprises. Currently, with the three services: LINE Official Account extension tool "L Message," Instagram operation support tool "Elgram," and website automation tool "Elsite," we support businesses in automating customer acquisition, customer support, and sales promotion.
Our flagship "L Message" is a marketing tool that extends the functions of LINE Official Accounts, allowing the use of step-by-step delivery, forms, reservation management, payments, and customer management.
On January 12, 2026 (Monday), the number of adoptions surpassed 140,000, and it is used in various industries such as store operations, schools, salons, professional services, online courses, and e-commerce.
Furthermore, "Elgram," which supports the efficiency of Instagram operations, celebrated its 2nd anniversary since its launch in 2024. It supports customer acquisition and customer support using Instagram, such as automatic replies to comments and efficient DM handling, and surpassed 20,000 adoptions in September 2025.
In January 2026, we also released "Elsite," a chat marketing tool that can automate customer acquisition, customer support, and follow-up on company websites in an integrated manner.
Through multiple touchpoints such as LINE, Instagram, and websites, we are promoting the creation of an environment where businesses can deepen relationships with customers and achieve continuous results.
'L Message' LINE Official Account Extension Tool Surpasses 140,000 Adoptions
"L Message" is a tool that supports customer service, sales promotion, and business automation using LINE Official Accounts.
By combining message delivery, customer management, reservation acceptance, form creation, and payment integration on LINE, it streamlines operational tasks.
For example, it is possible to create mechanisms such as:
・Automatically send confirmation messages after a reservation
・Deliver reminders the day before a visit
・Differentiate delivery content based on survey responses
・Perform segmented delivery based on customer information
・Manage course and event applications, payments, and guidance all on LINE
These mechanisms reduce manual response omissions and confirmation burdens, leading to improved customer satisfaction and increased repeat business.
On January 12, 2026 (Monday), the number of adoptions surpassed 140,000. We will continue to improve functions and strengthen our support system so that more businesses can achieve successful LINE operations.
▼Service details here
https://lme.jp/?prtimes
'Elgram' Celebrates 2nd Anniversary, Surpasses 20,000 Adoptions
"Elgram" was launched in 2024 as an automation tool that supports the efficiency of Instagram operations.
On Instagram, customer touchpoints are diversifying, such as posts, reels, live streams, comments, and DMs. On the other hand, if inquiries, comment replies, and document sending are handled manually, the burden on operators tends to increase.
Elgram streamlines customer support on Instagram through automatic replies to comments and DM automation. It supports the creation of touchpoints with potential customers and the operation of campaigns, document distribution, and event announcements.
In January 2026, it celebrated its 2nd anniversary, and in September 2025, the number of adoptions surpassed 20,000.
We will continue to work on enhancing functions and improving usability so that businesses using Instagram can deepen relationships with followers more efficiently.
▼Service details here
https://lgram.jp/?prtimes
'Elsite' Automates Customer Acquisition, Customer Support, and Follow-up on Websites
On January 19, 2026 (Monday), we released "Elsite," a chat marketing tool.
Elsite is a service that can automate customer acquisition, customer support, and follow-up on company websites in an integrated manner.
Visitors to the website
Mishona Co., Ltd. (Headquarters: Fukuoka City, Fukuoka Prefecture; Representative: Takahiro Suzuki) has been developing services that support DX for small and medium-sized enterprises, including the LINE Official Account extension tool "L Message," "Elgram" which supports the efficiency of Instagram operations, and "Elsite" which automates customer acquisition, customer support, and follow-up on company websites.
This time, we will introduce Mishona Co., Ltd.'s six-year journey, the growth of each service, and future prospects.
'DX Support Expanded Over 6 Years' - Mishona Co., Ltd.'s Journey
Since its founding, Mishona Co., Ltd. has been developing marketing automation tools to make DX more accessible to small and medium-sized enterprises. Currently, with the three services: LINE Official Account extension tool "L Message," Instagram operation support tool "Elgram," and website automation tool "Elsite," we support businesses in automating customer acquisition, customer support, and sales promotion.
Our flagship "L Message" is a marketing tool that extends the functions of LINE Official Accounts, allowing the use of step-by-step delivery, forms, reservation management, payments, and customer management.
On January 12, 2026 (Monday), the number of adoptions surpassed 140,000, and it is used in various industries such as store operations, schools, salons, professional services, online courses, and e-commerce.
Furthermore, "Elgram," which supports the efficiency of Instagram operations, celebrated its 2nd anniversary since its launch in 2024. It supports customer acquisition and customer support using Instagram, such as automatic replies to comments and efficient DM handling, and surpassed 20,000 adoptions in September 2025.
In January 2026, we also released "Elsite," a chat marketing tool that can automate customer acquisition, customer support, and follow-up on company websites in an integrated manner.
Through multiple touchpoints such as LINE, Instagram, and websites, we are promoting the creation of an environment where businesses can deepen relationships with customers and achieve continuous results.
'L Message' LINE Official Account Extension Tool Surpasses 140,000 Adoptions
"L Message" is a tool that supports customer service, sales promotion, and business automation using LINE Official Accounts.
By combining message delivery, customer management, reservation acceptance, form creation, and payment integration on LINE, it streamlines operational tasks.
For example, it is possible to create mechanisms such as:
・Automatically send confirmation messages after a reservation
・Deliver reminders the day before a visit
・Differentiate delivery content based on survey responses
・Perform segmented delivery based on customer information
・Manage course and event applications, payments, and guidance all on LINE
These mechanisms reduce manual response omissions and confirmation burdens, leading to improved customer satisfaction and increased repeat business.
On January 12, 2026 (Monday), the number of adoptions surpassed 140,000. We will continue to improve functions and strengthen our support system so that more businesses can achieve successful LINE operations.
▼Service details here
https://lme.jp/?prtimes
'Elgram' Celebrates 2nd Anniversary, Surpasses 20,000 Adoptions
"Elgram" was launched in 2024 as an automation tool that supports the efficiency of Instagram operations.
On Instagram, customer touchpoints are diversifying, such as posts, reels, live streams, comments, and DMs. On the other hand, if inquiries, comment replies, and document sending are handled manually, the burden on operators tends to increase.
Elgram streamlines customer support on Instagram through automatic replies to comments and DM automation. It supports the creation of touchpoints with potential customers and the operation of campaigns, document distribution, and event announcements.
In January 2026, it celebrated its 2nd anniversary, and in September 2025, the number of adoptions surpassed 20,000.
We will continue to work on enhancing functions and improving usability so that businesses using Instagram can deepen relationships with followers more efficiently.
▼Service details here
https://lgram.jp/?prtimes
'Elsite' Automates Customer Acquisition, Customer Support, and Follow-up on Websites
On January 19, 2026 (Monday), we released "Elsite," a chat marketing tool.
Elsite is a service that can automate customer acquisition, customer support, and follow-up on company websites in an integrated manner.
Visitors to the website