MINDX Inc. Launches "Care Maru," a Specialized System that Uses AI to Automatically Create "Change Notifications" and "Work Shift Schedules" for Disability Welfare Facilities, Reducing Creation Time from "5 Hours to 1 Minute"

MINDX Inc., a company developing AI-powered operational support systems specializing in the disability welfare sector, headquartered in Shibuya-ku, Tokyo, with Honoka Ishimura as Representative Director, has officially launched "Care Maru." "Care Maru" is a service that automates the creation of administrative documents, including change notifications and organizational structure notifications, which are a significant burden for disability welfare service providers. It reduces the average 5 hours previously required per document to as little as 1 minute, significantly easing the administrative burden on various facilities such as employment transition support, continuous employment support Type A/B.

## Serious Challenges in "Administrative Document Management" Faced by Disability Welfare Facilities

Disability welfare service providers still largely manage the creation and administration of administrative documents submitted to local governments, such as change notifications, organizational structure notifications, and additional service application notifications, primarily using paper and Excel. Since formats and guidelines differ by local government, and these forms are updated with each revision of remuneration and system changes, administrative staff at these facilities spend a tremendous amount of time keeping up with the latest rules.
Particularly in employment-related services like employment transition support, continuous employment support Type A, and continuous employment support Type B, changes in personnel allocation and additional service requirements occur frequently. Each time, "work shift schedules" and "change notifications" must be accurately created and submitted. Omissions in entries or delays in submission directly lead to reductions or clawbacks of remuneration, and even citations during audits, posing an unavoidable management risk for providers.
Furthermore, due to a shortage of ICT personnel and the personalization of tasks, improvements on the ground are not progressing as desired, and the time that should ideally be dedicated to user support is being constrained.

## What "Care Maru" Solves

1. Automatic Creation of Administrative Documents (5 hours → 1 minute)
AI automatically handles various formats and guidelines, which differ by local government, for disability welfare work shift schedules, change notifications, and additional service application notifications. Once facility information is registered, necessary documents can be output within 1 minute.
2. Full Support for Employment Transition, Type A, and Type B
It supports work shift schedules and change notifications for a wide range of disability welfare services, including employment transition support, continuous employment support Type A, continuous employment support Type B, as well as daily living support and group homes.
3. Centralized Management of Additional Service Applications and Audit Responses
It centralizes everything from managing requirements for additional services and reductions to preparing documents required during on-site inspections and audits. Submission history and revision history are also automatically recorded and stored.
4. Automatic Adaptation to System Changes
Formats and check logic are updated in line with revisions to remuneration and operational standards. Providers do not need to track the latest forms themselves.

## Benefits of Introduction

- Significant Reduction in Administrative Workload: Reduces the hours to days previously spent on creating work shift schedules and change notifications to as little as 1 minute.
- Reduction of Remuneration Reduction Risk: Prevents the risk of remuneration reductions due to entry errors or submission delays.
- Enhanced Audit Response Capability: Systematically prepares documents required for on-site inspections and audits.
- Focus on Support Services: Creates an environment where staff, freed from administrative tasks, can dedicate their time to supporting users.
This simultaneously supports the improvement of the quality of disability welfare services and the maximization of revenue opportunities for service providers.

## Representative's Comment

In the field of disability welfare, even with the desire to focus on user support, an enormous amount of time is actually spent dealing with administrative documents. In particular, work shift schedules and change notifications require specialized knowledge due to the complexity of the system and tend to become personalized tasks. "Care Maru" was developed with the aim of solving these structural challenges through technology and creating a society where all those involved in disability welfare can focus on their primary support duties. We will continue to listen to feedback from the field and contribute to improving overall industry productivity and the quality of support.

Honoka Ishimura, Representative Director & CEO, MINDX Inc.

## Company Overview

Company Name: MINDX Inc.
Representative Director: Honoka Ishimura
Established: November 25, 2025
Location: 2F-C Shibuya Dogenzaka Tokyu Building, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043
Business Description: Development and provision of "Care Maru," an AI-powered operational support system specializing in disability welfare.
URL: https://mindx.jp/