BizClo Launches Patented New Feature 'QR Assign' to Enhance Organizational Governance of LINE Communications

Key facts

  • BizClo Launches Patented New Feature 'QR Assign' to Enhance Organizational Governance of LINE Communications
  • Mico Inc. has launched 'QR Assign,' a new patented feature for its enterprise LINE 1to1 business chat service 'BizClo.' This feature enables automatic generation of QR codes embedded with sales representative and team information, and automatically assigns customers who scan the code via LINE. It aims to automate customer assignment and enhance security for large-scale sales organizations, allowing seamless deployment without operational changes.
  • Source: PR Times
  • Date: June 9, 2026

Direct answer

Mico Inc. has launched 'QR Assign,' a new patented feature for its enterprise LINE 1to1 business chat service 'BizClo.' This feature enables automatic generation of QR codes embedded with sales representative and team information, and automatically assigns customers who scan the code via LINE. It aims to automate customer assignment and enhance security for large-scale sales organizations, allowing seamless deployment without operational changes.

Citation
BizClo Launches Patented New Feature 'QR Assign' to Enhance Organizational Governance of LINE Communications (June 9, 2026), PR Times
Source
PR Times
Date
June 9, 2026
Mico Inc. has launched 'QR Assign,' a new patented feature for its enterprise LINE 1to1 business chat service 'BizClo.' This feature enables automatic generation of QR codes embedded with sales representative and team information, and automatically assigns customers who scan the code via LINE. It aims to automate customer assignment and enhance security for large-scale sales organizations, allowing seamless deployment without operational changes.

📋 Article Processing Timeline

  • 📰 Published: June 9, 2026 at 11:00
  • 🔍 Collected: June 9, 2026 at 11:27 (27 min after Published)
  • 🤖 AI Analyzed: June 12, 2026 at 16:51 (77h 23m after Collected)
Mico Inc. (Headquarters: Kita-ku, Osaka; President and CEO: Shu Yamada) has launched 'QR Assign,' a new feature for its enterprise LINE 1to1 business chat service 'BizClo.' This feature automatically generates QR codes embedded with sales representative and team information, and enables automatic assignment of customers who scan the QR code via LINE.

This service has obtained a patent as a message response system that automatically distributes customer messages to the appropriate representative. Without changing the current business flow, customers can simply scan the QR code and add the company as a friend on LINE, and the linkage to the representative, permission settings, and security controls are all completed automatically.

This allows for the systematization and automation of customer assignment at an organizational level, which previously large-scale B2C sales organizations had to rely on manual handling for, and can be deployed as-is for sales organizations of several thousand people without operational changes.

*QR Code is a registered trademark of Denso Wave Inc.

BizClo Service Site: https://mico-inc.com/bizclo/

Document Download: https://camp.mico-inc.com/bc-service-overview.html

BizClo Document Download

Background and Challenges

With the spread of smartphones, large sales organizations in industries such as finance, insurance, real estate, human resources, and automotive are accelerating efforts to strengthen customer relationships using LINE, which has become an everyday sales tool.

In this trend, market feedback revealed that the linkage of sales representative and customer data on LINE often still relies on manual work, highlighting four structural challenges common to customer management within organizations:

Challenge (1): After adding a LINE friend, manual tag value linkage is required, significantly increasing representative workload.

Challenge (2): Security risk where all sales representatives can access all customer information in large organizations.

Challenge (3): High operational costs for the entire organization due to the task of assigning customers one by one to representatives.

Challenge (4): Competitor solutions require individual QR code settings for each sales representative, increasing initial setup costs for organizations with hundreds or thousands of members.

These issues are difficult to solve with individual operational improvements, leading to the development of this feature in response to the demand to 'change the system itself.'

About the Patented New Feature 'QR Assign'

This feature automatically generates QR codes embedded with representative and team information within BizClo. When a customer scans this QR code and adds the company as a friend on LINE, the assignment to the representative is completed automatically. Simultaneously, permission settings and security controls are processed automatically, allowing sales representatives to start using the feature without changing their existing workflow.

Features of this Function:

(1) Automatic QR Code Generation

Bulk automatic generation of QR codes embedded with representative and team information within BizClo. Manual setup is unnecessary even for organizations with thousands of members.

*Team information can be set multiple times, considering the possibility of cross-organizational coordination.

(2) Automatic Customer Assignment

When a customer scans the QR code, linkage to the representative and team is completed instantly. This eliminates the need for manual assignment work for each customer.

(3) Automatic Security Control

Access permissions are automatically set upon assignment. This ensures that representatives can only view their own customers across the entire organization.

Organizational Transformation Brought by This Feature

Previously, in large sales organizations, customer assignment was handled manually by system administrators or sales planners, or left to individual representatives' account management.

This feature fundamentally changes that structure, creating a state where 'optimal customer management is completed organization-wide the moment a customer scans a representative's QR code.' It can be directly integrated into existing workflows and sales processes, aiming for company-wide deployment with no introduction burden on the field.

Intended Use Cases

Automation and standardization of customer assignment flow in sales organizations with hundreds to thousands of members.

Onboarding and immediate representative linkage at events such as exhibitions and seminars.

Distributed customer management across multiple locations such as branches/sales offices, areas/dealerships, and agencies.

Automatic customer handover during representative transfers or departures.

Patent Information

Patent Number: Patent No. 7738361

Invention Title: Message Response System, Message Response Method, and Program

Patent Holder: Mico Inc.

Registration Date: September 4, Reiwa 7 (2025)

About BizClo

BizClo is a business chat service that connects with customers via a LINE official account, offered in collaboration by Mico and LINE Yahoo Corporation. It facilitates 1to1 communication for sales and customer support, and enables organizational management. 1to1 chats are free with unlimited message counts, providing strong support for customer service.

URL: https://mico-inc.com/bizclo/

BizClo Service Document Download: https://camp.mico-inc.com/bc-service-overview.html

Implementation Examples: https://mico-inc.com/case/product/bizclo/

BizClo Service Documents Here

About Mico Inc.

Mico Inc. aims to foster 'Lifetime Trust' between companies and customers by optimizing customer communication experiences. Through its data platform, multi-product offerings, and cross-channel approach, it integrates communication from all touchpoints to enhance customer engagement. With over 5,500 brand implementations and extensive knowledge, it powerfully drives business growth.

Company Name: Mico Inc.

Location: JAM BASE 5F, North Building, Grand Green Osaka, 6-38 Ofukacho, Kita-ku, Osaka 530-0011, Japan (JAM-OFFICE 5-A・5-B)

Representative: President and CEO Shu Yamada

Established: October 30, 2017

Capital: 100 million yen (Total funding raised: 6.3 billion yen)

Business Description: Planning, development, and sales of customer engagement platforms utilizing LINE, SMS/RCS, and AI calls.

Official HP: https://mico-inc.com

Mico Engage AI: https://mico-inc.com/engage/

Mico Message: https://mico-inc.com/message/

Mico Voice AI: https://mico-inc.com/voice/

BizClo: https://mico-inc.com/bizclo/

Mico SMS/RCS: https://mico-inc.com/sms-rcs/

Micomii: https://micomii.com

FAQ

What problems does 'QR Assign' solve?

It solves issues like increased workload from manual customer assignment, security risks, and higher operational costs, streamlining customer management for large organizations.

How does this feature assign customers?

When a customer scans a sales representative's QR code and adds them on LINE, linkage to the representative, permission settings, and security controls are automatically completed.

Are changes to the business workflow required for implementation?

No, existing workflows and sales processes can be utilized as-is, allowing for company-wide deployment with no burden on the field.

What is the benefit of obtaining a patent?

Obtaining a patent for the message response system ensures technological superiority and reliability, differentiating it from competitors.

What are the main features of BizClo?

It is a 1to1 business chat service utilizing LINE official accounts, offering unlimited free chat and organizational management features.