【Understaffed Medical Facilities】45.2% of Nursing Assistants Have Experienced 'Near Misses'

Taskforce Co., Ltd. (Headquarters: Osaka, Osaka; President: Kohei Narukawa), a group company of Mental Health Technologies Co., Ltd. (Headquarters: Minato-ku, Tokyo; President: Shinnosuke Tone; Securities Code: 9218) and a human resources service provider primarily for nursing assistants in medical institutions, conducted a survey on safety risks in medical settings among nursing assistants. The purpose of this survey was to clarify what problems are actually occurring in medical settings facing staffing shortages. The survey results revealed that approximately half, 45.2%, of nursing assistants have experienced 'near misses' in medical settings. Furthermore, cases where staff shortages were a factor in these near misses were confirmed, making it clear that situations where actual danger is felt arise due to understaffing. ## ■ Survey Overview Survey Theme: Survey on 'Safety Risks Caused by Staff Shortages' as heard from Nursing Assistants Implementation Period: February 2026 Survey Method: An questionnaire form was sent to nursing assistants registered for dispatch with Taskforce, and responses were collected. Valid Responses: 903 people *This survey did not collect demographic information such as gender or age of respondents. *Since ratios are rounded to the nearest second decimal place, the total may not always be 100. ≪Usage Conditions≫ 1 Please clearly state 'Taskforce Co., Ltd.' as the source of information. 2 When using on a website, please set the following link as the source: URL: https://www.taskforce.jp/ ## ■ Approximately Half of Nursing Assistants Feel They Have Experienced Near Misses in Medical Settings When asked, 'Have you ever had a near-miss experience?' (n=903), 409 people (45.2%) answered 'Yes,' and 494 people (54.7%) answered 'No.' It was found that approximately half of nursing assistants have experienced near misses in medical settings. ### - Due to staff shortages, checks may become insufficient during busy periods. - Due to staff shortages, tasks are concentrated, and I have experienced almost insufficient checks when multiple requests overlapped. I realized that staffing systems are directly linked to medical safety. - I am sometimes overwhelmed by tasks due to staff shortages, which is why I work cautiously and safely. - When I was asked to do multiple things simultaneously due to staff shortages and missed something. I remembered it immediately, but for a moment, I had a near miss. - When the burden on one person increases, and there is no time or psychological余裕, and I almost overlooked something that should be checked during work. ## ■ What is a Nursing Assistant? (Approximately 1,000 nursing assistant staff members are active at Taskforce) They are personnel who support the recuperation life of patients as members of the medical team and can work without qualifications. Their specific duties include making beds, maintaining the ward environment, assisting with movement, bathing and excretion, serving and clearing meals, assisting with meals, replenishing and cleaning medical supplies and equipment, and organizing documents, all under the instruction of nurses. In medical institutions, due to nursing shortages and work style reforms for doctors, etc.