Putting an End to Non-Stop Phone Calls: Security Company MFP Launches 'Keibi Sign,' a Management System Built for Its Own Needs
MFP Co., Ltd. has announced the general availability of 'Keibi Sign,' a cloud management system for security companies. This system aims to streamline the inefficient management operations in the security industry, which heavily rely on phone calls, faxes, and paper, thereby solving industry-specific challenges.
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MFP Co., Ltd. (Headquarters: Sapporo, Hokkaido) has announced the general availability of "Keibi Sign," a cloud management system for security companies.
### Why Are Security Company Managers Working Overtime Every Day?
Management operations in the security industry largely still revolve around phone calls, faxes, and paper.
- Confirming "Who can go to tomorrow's site?" by calling each person individually.
- Creating deployment schedules by mentally combining guard qualifications, holiday requests, and compatibility with sites.
- Circulating documents on paper and returning to the office to get approval stamps.
Managers are consumed by these tasks daily, and it's not uncommon for deployment scheduling alone to take over 3 hours. Despite thinking "There must be a better way," many security companies face the reality of not finding tools suitable for their industry.
### "That's Why We Built It Ourselves."
MFP, the developer of "Keibi Sign," is also a company that operates a security business.
Even after trying commercially available management tools and SaaS, none fit the unique workflow of the security industry (daily changing deployments, qualification requirements, site-specific compatibility, and last-minute absentee responses).
"Only those on the ground can create tools that are truly usable in the field."
Based on this philosophy, the system developed to streamline its own management operations is now being offered to other security companies facing similar challenges.
### Changes Before and After Implementation
*The following figures are based on MFP's internal operational results.*
Deployment Scheduling: Over 3 hours/day -> Approximately 30 minutes/day
Shift Communication: Calling each person individually -> Automatic notification to smartphones
Attendance Confirmation: Phone or site patrol -> GPS one-tap reporting
Document Approval: Paper stamping and circulation -> Electronic signature on smartphones and tablets
Daily Report Creation: Handwritten and transcribed -> Automatic generation
### Four Main Features
### Why Are Security Company Managers Working Overtime Every Day?
Management operations in the security industry largely still revolve around phone calls, faxes, and paper.
- Confirming "Who can go to tomorrow's site?" by calling each person individually.
- Creating deployment schedules by mentally combining guard qualifications, holiday requests, and compatibility with sites.
- Circulating documents on paper and returning to the office to get approval stamps.
Managers are consumed by these tasks daily, and it's not uncommon for deployment scheduling alone to take over 3 hours. Despite thinking "There must be a better way," many security companies face the reality of not finding tools suitable for their industry.
### "That's Why We Built It Ourselves."
MFP, the developer of "Keibi Sign," is also a company that operates a security business.
Even after trying commercially available management tools and SaaS, none fit the unique workflow of the security industry (daily changing deployments, qualification requirements, site-specific compatibility, and last-minute absentee responses).
"Only those on the ground can create tools that are truly usable in the field."
Based on this philosophy, the system developed to streamline its own management operations is now being offered to other security companies facing similar challenges.
### Changes Before and After Implementation
*The following figures are based on MFP's internal operational results.*
Deployment Scheduling: Over 3 hours/day -> Approximately 30 minutes/day
Shift Communication: Calling each person individually -> Automatic notification to smartphones
Attendance Confirmation: Phone or site patrol -> GPS one-tap reporting
Document Approval: Paper stamping and circulation -> Electronic signature on smartphones and tablets
Daily Report Creation: Handwritten and transcribed -> Automatic generation
### Four Main Features