[2026 Human Resource Utilization x AI Operations Survey] 'Japan AIOperations Report 2026 Spring' Research Report Released for Free

Mer Inc. has released a report on the state of human resource utilization and AI Operations in Japanese companies. The report argues that the labor shortage is a structural problem that cannot be solved by hiring alone and proposes a shift to reproducible operational structures that maximize the potential of the existing workforce through AI.
Report AnnouncementNQ 95/100出典：PR Times

📋 Article Processing Timeline

  • 📰 Published: May 20, 2026 at 20:00
  • 🔍 Collected: May 20, 2026 at 11:31
  • 🤖 AI Analyzed: May 22, 2026 at 17:30 (53h 58m after Collected)
Mer Inc., a company that designs and builds AI-premised operational structures (AI Operations), has released the free "Japan AIOperations Report 2026 Spring," which investigates the actual conditions of human resource utilization and AI Operations in Japanese companies. The report comprehensively surveyed 546 managers and staff involved in business processes and personnel management at companies with 100 or more employees. It reveals a contradiction: while direct investment in people, such as reviewing salaries (49.8%), ranks high as a measure to secure talent, only 19.8% of companies can visualize per-employee productivity. Furthermore, 64.9% of companies have over half of their operations dependent on specific individuals, and 62.8% require more than three months to get a successor up to speed. The report deciphers the structure of the labor shortage that "increasing people" cannot solve and presents a roadmap for transitioning to a "reproducible operational structure" that maximizes the capabilities of the current workforce.

FAQ

What is the 'Japan AIOperations Report 2026 Spring'?

It is a free report published by Mer Inc. that investigates the state of human resource utilization and AI Operations in Japanese companies, based on a survey of 546 managers at companies with 100 or more employees.

What is the main problem identified in the report?

The report highlights a structural labor shortage where companies invest heavily in hiring and compensation but fail to visualize productivity. It found that 64.9% of companies suffer from high dependency on specific individuals, making processes difficult to scale or sustain.

What solution does the report propose for the labor shortage?

Instead of simply hiring more people, the report recommends a transition to a 'reproducible operational structure' that uses AI and systemization to maximize the potential and productivity of the current workforce.

What percentage of companies have operations that are highly dependent on specific employees?

According to the survey, 64.9% of companies have more than half of their business operations dependent on specific individuals, a situation known as 'zokujinka' or person-dependent processes.

Who should read this report?

The report is recommended for executives, business managers, DX (Digital Transformation) leaders, and HR personnel who are facing challenges in talent acquisition, want to resolve operational dependencies, and aim to improve company-wide productivity using AI.

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