MediaLink Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director: Junshi Matsumoto; hereinafter "MediaLink"), provider of the telephone AI agent "DX Denwa" and the AI agent "AIto" that automates customer support, announces its participation as a speaker at an online event hosted by Edge Works Co., Ltd. (Representative Director: Takashi Chiba).

About 'CC AI BENCHMARK 2026'

This is not a typical online seminar featuring polished, rehearsed presentations.

Organized by Takashi Chiba, Representative Director of Edge Works Co., Ltd.—a practitioner with hands-on experience supporting AI implementation in contact centers (CC)—this highly unique and intense event features each AI vendor's sales representative undergoing a rigorous 30-minute live sales pitch from the customer's perspective.

All aspects—including the sales representative's real-time proposal, sharp Q&A sessions, and actual demo screens—are streamed live without concealment, enabling attendees to compare and evaluate each solution's "true capabilities" and "suitability for their own company" beyond mere spec sheets and brochures.

Click here to register

About MediaLink's Participation

MediaLink, with a proven track record in solving business communication challenges, including contact centers, will take on the event's "serious sales negotiation" challenge.

With no script, we will openly demonstrate our practical proposal capabilities and latest AI utilization approaches in response to real-world challenges and incisive questions from the organizer.

Presentation Date and Time: July 15, 2026 (Wed) 13:00 - 13:30

Speaker: Shin Miyata, CS Solution Division, MediaLink Co., Ltd.

Event Overview

Event Name: CC AI BENCHMARK 2026

Dates: July 15 (Wed) - 16 (Thu), 2026, 9:30 - 17:00

Format: Online (Zoom Webinar; drop-in and exit allowed)

Participation Fee: Free (prior registration required; limited to first 1,000 participants per day)

Organizer: Edge Works Co., Ltd.

Registration URL: https://ccai-benchmark2026.edge-works.ai/

*Please note that the content of the presentations may be changed without prior notice.

Company Overview

Company Name: MediaLink Co., Ltd. (https://www.medialink-ml.co.jp/)

Address: PMO Tamachi 5F, 5-31-17 Shiba, Minato-ku, Tokyo 108-0014

Representative: Representative Director Junshi Matsumoto

Founded: July 2009

Business Activities: System development and consulting specializing in "business communication," including call center systems and chat support tools

FACT BOX

  • Source: PR TIMES
  • Category: Event