Free Workshop: 'What Should We Actually Do for CX?' Event Held in Tokyo on June 11
📋 Article Processing Timeline
- 📰 Published: May 16, 2026 at 00:28
- 🔍 Collected: May 15, 2026 at 15:32
- 🤖 AI Analyzed: May 15, 2026 at 16:46 (1h 14m after Collected)
CX design firm mct Inc. is hosting a free hands-on learning event, 'Everyone's CX Lab,' on June 11, 2026, in Akasaka, Tokyo. Led by CXM leader Jonathan Browne, the 90-minute program includes lectures and workshops designed to help participants translate abstract CX concepts into daily business actions. Utilizing mct's podcast as a textbook, the session targets individuals struggling with internal CX promotion or training design. The event concludes with a networking session to share industry insights on customer-centric strategies.