JW Marriott Hotel Tokyo Announces New General Manager

JW Marriott Hotel Tokyo (2-21-2 Takanawa, Minato-ku, Tokyo) is pleased to announce the appointment of Jakob Helgen as the new General Manager of JW Marriott Hotel Tokyo, effective June 28, 2026.

Originally from Sweden, Helgen brings over 22 years of global hospitality leadership experience with Marriott International. Most recently, from 2019 to 2024, he served as Area Vice President overseeing Thailand, Vietnam, Cambodia, and Myanmar, driving operations in the rapidly growing Southeast Asian region. During his tenure, the number of Marriott International hotels in the region expanded from 50 to 80, with a significant contribution to business growth, notably doubling the number of hotels in Vietnam from 10 to 20.

Prior to this, he served as Market Vice President for South China and played a crucial role in Marriott International's expansion into Macau and Taiwan as the Area Vice President responsible for Macau, Taiwan, Hong Kong, and Hainan Island.

Helgen began his career with Marriott International in 2002 as the Director of Food and Beverage at Renaissance Riverside Hotel Saigon. He subsequently held key operational positions at JW Marriott Mumbai and JW Marriott Seoul, before being appointed Area Director of Operations for China at the Hong Kong regional office in 2007. Since then, he has held numerous leadership positions across the Asia Pacific region, driving regional operations and business expansion.

Before joining Marriott International, he gained experience in food and beverage departments at Relais & Châteaux properties and Michelin-starred restaurants in Sweden, Norway, the United Kingdom, and France. He studied Hotel Management in Neuchâtel, Switzerland, and earned an Executive MBA from the School of Economics, Business and Law at the University of Gothenburg, Sweden, in 2022.

Helgen's global perspective and extensive leadership experience are expected to significantly contribute to the further growth and development of JW Marriott Hotel Tokyo.

Upon his appointment as the new General Manager of JW Marriott Hotel Tokyo, Jakob Helgen stated:

"As a devoted admirer of the JW Marriott brand, I am incredibly excited to further drive the delivery of sophisticated luxury experiences alongside the exceptional team at JW Marriott Hotel Tokyo. While cherishing JW's people-first hospitality, I aim to deliver meaningful and enriching moments for each guest, while enhancing the allure of this beautiful urban retreat nestled within Takanawa Gateway City."

About JW Marriott Hotel Tokyo

Opened in October 2025 on the upper floors of TAKANAWA GATEWAY CITY, this urban sanctuary is directly connected to Takanawa Gateway Station. It offers excellent accessibility, being approximately a 20-minute drive from Haneda Airport and within walking distance of Tokyo's terminal station, Shinagawa. This hotel provides warm hospitality and mindful experiences that allow guests to savor each "moment now." Throughout the hotel, art and design inspired by Zen aesthetics, as well as the rich history and natural beauty of Takanawa, are featured.

The hotel boasts 200 rooms, including 30 suites, offering beautiful views of Tokyo. The rooms are designed in calm, elegant spaces with an earth-tone color palette. Within the hotel, there are seven restaurants and bars: the main Japanese restaurant "Kato/Kakō," the kappo-style Japanese cuisine "Saki/Saki" supervised by a Michelin-starred chef, and modern Mediterranean cuisine "Sefino/Sefino," JW Lounge, JW Bar, pop-up bar "4-0-3," and croissant bar "Le Cres/Le Cres." It also features comprehensive wellness facilities, including an indoor pool, fitness center, and "Spa by JW." The Executive Lounge, a dedicated space for guests staying in rooms with access, offers a superior stay. Through JW Marriott's signature attentive care and high-quality, comfortable service, we deliver memorable and special moments.

JW Marriott Hotel Tokyo

2-21-2 Takanawa, Minato-ku, Tokyo 108-0074

Main Phone: 03-3434-7070

Main Email: info.tokyo@jwmarriott.com

Official Website: www.jwmarriotthoteltokyo.com

Restaurant Inquiries: restaurants.tokyo@jwmarriott.com

Official Instagram: @jwmarriotttokyo #jwmarriott #jwmarriotttokyo

About JW Marriott Hotels & Resorts

JW Marriott is one of Marriott International's luxury brands, boasting a diverse portfolio of award-winning hotels and stunning resort locations around the world. Inspired by the principles of mindfulness, JW Marriott offers programs and services that encourage guests to experience every moment to the fullest. It is a sanctuary designed to allow guests to focus on feeling whole in mind and body, by finding themselves in their thoughts, nourishing their bodies, and reviving their spirits.

Currently, JW Marriott operates more than 130 hotels in over 40 countries and territories worldwide, catering to sophisticated, mindful travelers seeking experiences that help them feel nourished in mind and body, foster meaningful connections, and cultivate their inner selves. For more information, visit our website, Instagram (@jwmarriotthotels), and Facebook (@JWMarriott).

JW Marriott participates in Marriott Bonvoy®, Marriott International's global travel program. Marriott Bonvoy offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits including earning points toward free hotel stays and qualifying nights toward elite status. To enroll for free or for more information about the program, visit marriottbonvoy.com.