"Customer Service Chinese Phrasebook" to Boost Sales from Chinese Tourists Now Available for Pre-order on Kindle! Includes 1500 Practical Phrases and 1709 Audio Tracks
Majestech LLC has announced the pre-order for its Kindle e-book, "Ready to Use! Customer Service Chinese Phrasebook," launching April 20, 2026. The guide includes over 1,500 practical, industry-specific phrases and 1,709 audio files to help service staff better communicate with Chinese tourists. It aims to address the shift from "explosive shopping" to "experience and quality" by equipping employees with the language skills for nuanced interactions.
📋 Article Processing Timeline
- 📰 Published: March 30, 2026 at 17:40
- 🔍 Collected: March 30, 2026 at 09:00
- 🤖 AI Analyzed: April 15, 2026 at 09:47 (384h 47m after Collected)
Majestech LLC (Toshima-ku, Tokyo; Representative: Yuko Fujisaki), a company that plans and develops Japanese-Chinese language applications, began accepting pre-orders for the Kindle e-book "Ready to Use! Customer Service Chinese Phrasebook" (Author: Yuko Fujisaki) on March 30, 2026. The release date is April 20, 2026.
(Image Caption: Ready to Use! Customer Service Chinese Phrasebook (with audio))
For more details: https://books.real-chinese.org
As inbound demand diversifies and the spending habits of Chinese tourists shift from "explosive shopping" to a focus on "experience and quality," the customer service industry is required to have greater adaptability and expertise than ever before. In 2026, as the market has stabilized, it's become clear that the issue isn't a mere lack of translation tools, but a shortage of "the right words to connect with the customer's heart."
In settings like department stores, drugstores, and restaurants, while staffing shortages are severe, the ability to choose appropriate words for specific situations—such as how to decline a discount negotiation or respond sincerely to a complaint, which AI translators alone cannot handle—has become the key to a store's brand power and sales.
It’s not just about saying "Welcome" or "This way, please." The ability to instantly use phrases directly related to practical tasks such as handling discount negotiations, explaining tax-free procedures, and managing complaints directly impacts customer satisfaction and sales.
**A 10-chapter structure, organized by industry and scene, focusing on practical use.**
This book is divided into 10 chapters based on real-world customer service scenarios, containing over 1,500 phrases that can be used on the spot.
- Chapter 1: Basic Customer Service Expressions (Greetings, Handling Trouble, Phone Support)
- Chapter 2: Expressions for Engaging Conversation (Acknowledgements, Compliments, Small Talk)
- Chapter 3: Checkout (Payments, Tax Exemption, Returns, Handling Discount Negotiations)
- Chapter 4: Restaurants (From arrival to handling complaints)
- Chapter 5: General Retail (Product appeal, Sales, Inventory, Warranties)
- Chapter 6: Apparel & Accessories (Trying on, Sizing adjustments)
- Chapter 7: Food (Tasting samples, Expiration dates, Product appeal)
- Chapter 8: Cosmetics & Skincare (Testing products, Customer consultations)
- Chapter 9: Home Appliances
- Chapter 10: Drugstores & Pharmacies (Dosage instructions, Medicine types, Supplements)
**The standout feature: 1,709 audio files**
(Image Caption: Audio can be played individually in a browser, in addition to being downloaded.)
The book's greatest feature is that nearly all included phrases come with audio. You can play them on the spot from your smartphone's browser, and it also supports bulk ZIP downloads of the MP3 files.
You can study during your commute or in between work shifts.
The design aims for a state where words come out naturally in real situations by not just "reading and memorizing," but also "listening and imitating."
**Book Overview**
- Title: Ready to Use! Customer Service Chinese Phrasebook
- Author: Yuko Fujisaki
- Release Date: April 20, 2026
- Format: Kindle e-book / Kindle Unlimited (readable for ¥0)
- Price: ¥1,180 (tax included)
**Now Accepting Pre-orders**
Pre-orders are currently being accepted on Amazon.
Kindle Unlimited members can read it at no additional cost.
Amazon Pre-order Page: https://www.amazon.co.jp/dp/B0GT2Q7QF8
[Pre-order Bonus] A special PDF, "Complete Map of Chinese Reactions," is scheduled for download distribution starting April 7. Details will be provided on the book's landing page.
(Image Caption: Ready to Use! Customer Service Chinese Phrasebook (with audio))
For more details: https://books.real-chinese.org
As inbound demand diversifies and the spending habits of Chinese tourists shift from "explosive shopping" to a focus on "experience and quality," the customer service industry is required to have greater adaptability and expertise than ever before. In 2026, as the market has stabilized, it's become clear that the issue isn't a mere lack of translation tools, but a shortage of "the right words to connect with the customer's heart."
In settings like department stores, drugstores, and restaurants, while staffing shortages are severe, the ability to choose appropriate words for specific situations—such as how to decline a discount negotiation or respond sincerely to a complaint, which AI translators alone cannot handle—has become the key to a store's brand power and sales.
It’s not just about saying "Welcome" or "This way, please." The ability to instantly use phrases directly related to practical tasks such as handling discount negotiations, explaining tax-free procedures, and managing complaints directly impacts customer satisfaction and sales.
**A 10-chapter structure, organized by industry and scene, focusing on practical use.**
This book is divided into 10 chapters based on real-world customer service scenarios, containing over 1,500 phrases that can be used on the spot.
- Chapter 1: Basic Customer Service Expressions (Greetings, Handling Trouble, Phone Support)
- Chapter 2: Expressions for Engaging Conversation (Acknowledgements, Compliments, Small Talk)
- Chapter 3: Checkout (Payments, Tax Exemption, Returns, Handling Discount Negotiations)
- Chapter 4: Restaurants (From arrival to handling complaints)
- Chapter 5: General Retail (Product appeal, Sales, Inventory, Warranties)
- Chapter 6: Apparel & Accessories (Trying on, Sizing adjustments)
- Chapter 7: Food (Tasting samples, Expiration dates, Product appeal)
- Chapter 8: Cosmetics & Skincare (Testing products, Customer consultations)
- Chapter 9: Home Appliances
- Chapter 10: Drugstores & Pharmacies (Dosage instructions, Medicine types, Supplements)
**The standout feature: 1,709 audio files**
(Image Caption: Audio can be played individually in a browser, in addition to being downloaded.)
The book's greatest feature is that nearly all included phrases come with audio. You can play them on the spot from your smartphone's browser, and it also supports bulk ZIP downloads of the MP3 files.
You can study during your commute or in between work shifts.
The design aims for a state where words come out naturally in real situations by not just "reading and memorizing," but also "listening and imitating."
**Book Overview**
- Title: Ready to Use! Customer Service Chinese Phrasebook
- Author: Yuko Fujisaki
- Release Date: April 20, 2026
- Format: Kindle e-book / Kindle Unlimited (readable for ¥0)
- Price: ¥1,180 (tax included)
**Now Accepting Pre-orders**
Pre-orders are currently being accepted on Amazon.
Kindle Unlimited members can read it at no additional cost.
Amazon Pre-order Page: https://www.amazon.co.jp/dp/B0GT2Q7QF8
[Pre-order Bonus] A special PDF, "Complete Map of Chinese Reactions," is scheduled for download distribution starting April 7. Details will be provided on the book's landing page.