Webinar 'Winning E-commerce Operates on an “8-Step Improvement” Process: A Practical Course for EC Managers Who Want to Systematize Operational Improvements' to be held on May 27, 2026!
HATME Inc. and Marketing Association Inc. will co-host a webinar for e-commerce managers on May 27, 2026. This practical course explains an 8-step process combining site and customer service improvements to boost sales and systematize operational enhancements.
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HATME Inc. (Headquarters: Taito-ku, Tokyo; CEO: Hirokazu Nakazono), a subsidiary of Marketing Association Inc., will co-host a webinar with Marketing Association Inc. on Wednesday, May 27, 2026, titled 'Winning E-commerce Operates on an “8-Step Improvement” Process: A Practical Course for EC Managers Who Want to Systematize Operational Improvements'.
Click here to apply
【Do you have these challenges?】
- E-commerce sales are stagnating, and you can't see any new measures for improvement.
- You are implementing site improvements and measures, but they are not leading to results.
- You are acquiring new customers, but repeat customers are not increasing.
- You are overwhelmed with handling inquiries and cannot find time for improvements and analysis.
- Improvement priorities are not set, and operations have become person-dependent.
【What you can learn in this seminar】
In this seminar, we will systematize and explain the '8-step improvement process' that successful e-commerce businesses practice, combining the 7 steps of e-commerce site improvement directly linked to sales and the improvement step of customer support that leads to acquiring repeat customers.
Specifically, we will cover:
- How to discover issues and proceed with site improvements using data from GA4, etc.
- The mindset for improving navigation and UI to increase conversion rates and average order value.
- The impact of customer support on LTV and repeat purchase rates.
- Operational design to feed inquiry content back into improvement measures.
- Building a system to continuously run improvements without making them person-dependent.
We will deliver this content with an eye toward the implementation phase.
This is an optimal course for e-commerce business owners and managers who are already operating an e-commerce site and want to move from the 'thinking about improvement' stage to the 'continuously running improvement' stage. Please take this opportunity to participate.
■ Co-hosting Companies
▶ Marketing Association Inc., which supports customer support and order processing for over 400 companies and 1000 projects.
▶ HATME Inc., which provides one-stop support from e-commerce site construction to operation management, with a group-wide proposal record of over 400 companies.
■ Recommended for
- Business owners and managers who are operating an e-commerce site but are unsure where to start with improvements.
- Those who want to review customer support and e-commerce site operation as a whole, not separately.
- Those who want to know specific improvement measures that lead to sales expansion.
- Those who feel challenged in improving customer support and want to connect it to acquiring repeat customers.
- Those who want to organize e-commerce improvement priorities and build an operational structure that can be continuously run.
■ Seminar Schedule and Content
Time | Seminar Content
---|---
13:55～ | Access opens
14:00～14:05 | Seminar starts, agenda, survey explanation, etc.
14:05～14:25 | HATME Inc. 'The Complete Guide to 7 Steps for E-commerce Site Improvement Directly Linked to Sales!'
14:25～14:45 | Marketing Association Inc. 'The Improvement Step for Customer Support that Leads to Acquiring Repeat Customers!'
14:45～14:50 | Survey
Click here to apply
Company Profile
HATME Inc.
Established: July 1, 2022
CEO: Hirokazu Nakazono
Business Content: Web production, video production, web advertising business
■ Corporate site: https://hatme.jp/
■ Operation management service: https://hatme.jp/service-ec/lp/
Click here to apply
【Do you have these challenges?】
- E-commerce sales are stagnating, and you can't see any new measures for improvement.
- You are implementing site improvements and measures, but they are not leading to results.
- You are acquiring new customers, but repeat customers are not increasing.
- You are overwhelmed with handling inquiries and cannot find time for improvements and analysis.
- Improvement priorities are not set, and operations have become person-dependent.
【What you can learn in this seminar】
In this seminar, we will systematize and explain the '8-step improvement process' that successful e-commerce businesses practice, combining the 7 steps of e-commerce site improvement directly linked to sales and the improvement step of customer support that leads to acquiring repeat customers.
Specifically, we will cover:
- How to discover issues and proceed with site improvements using data from GA4, etc.
- The mindset for improving navigation and UI to increase conversion rates and average order value.
- The impact of customer support on LTV and repeat purchase rates.
- Operational design to feed inquiry content back into improvement measures.
- Building a system to continuously run improvements without making them person-dependent.
We will deliver this content with an eye toward the implementation phase.
This is an optimal course for e-commerce business owners and managers who are already operating an e-commerce site and want to move from the 'thinking about improvement' stage to the 'continuously running improvement' stage. Please take this opportunity to participate.
■ Co-hosting Companies
▶ Marketing Association Inc., which supports customer support and order processing for over 400 companies and 1000 projects.
▶ HATME Inc., which provides one-stop support from e-commerce site construction to operation management, with a group-wide proposal record of over 400 companies.
■ Recommended for
- Business owners and managers who are operating an e-commerce site but are unsure where to start with improvements.
- Those who want to review customer support and e-commerce site operation as a whole, not separately.
- Those who want to know specific improvement measures that lead to sales expansion.
- Those who feel challenged in improving customer support and want to connect it to acquiring repeat customers.
- Those who want to organize e-commerce improvement priorities and build an operational structure that can be continuously run.
■ Seminar Schedule and Content
Time | Seminar Content
---|---
13:55～ | Access opens
14:00～14:05 | Seminar starts, agenda, survey explanation, etc.
14:05～14:25 | HATME Inc. 'The Complete Guide to 7 Steps for E-commerce Site Improvement Directly Linked to Sales!'
14:25～14:45 | Marketing Association Inc. 'The Improvement Step for Customer Support that Leads to Acquiring Repeat Customers!'
14:45～14:50 | Survey
Click here to apply
Company Profile
HATME Inc.
Established: July 1, 2022
CEO: Hirokazu Nakazono
Business Content: Web production, video production, web advertising business
■ Corporate site: https://hatme.jp/
■ Operation management service: https://hatme.jp/service-ec/lp/