M-SOLUTIONS' Cloud Service "Smart at" Series Surpasses 2,000 Paid Contracts

M-SOLUTIONS Co., Ltd. (Headquarters: Toshima-ku, Tokyo; President and CEO: Manabu Uekusa; hereinafter "the Company") announces that the total number of paid contracts for its cloud service "Smart at" series has surpassed 2,000 as of the end of May 2026.

Since launching the "Smart at" series in 2013, the Company has expanded its lineup to include the iPad-based reception system "Smart at reception," plugins for "kintone" provided by Cybozu, Inc., and integration services for "LINE WORKS" provided by LINE WORKS Corporation. The Company reached 1,000 cumulative contracts in October 2023, taking approximately nine years to achieve the first 1,000 contracts, while the next 1,000 were achieved in just about 2.5 years. This represents an acceleration in contract growth by approximately 3.6 times.

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Background and Milestones

In 2013, the Company launched the "Smart at" series to address minor but critical gaps in business operations. Since then, it has expanded its offerings to include the iPad unmanned reception system "Smart at reception," kintone plugins, and LINE WORKS integration services—cloud solutions designed to solve real-world operational challenges. Leveraging extensive experience gained from numerous development and implementation projects, the Company has continued to grow the "Smart at" series. Reaching 2,000 contracts just 2.5 years after hitting 1,000 in October 2023 reflects growing demand across industries and company sizes for operational efficiency, as well as strong customer recognition of the Company's services. Moving forward, the Company will continue enhancing features and support to further contribute to customers' operational efficiency.

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Future Outlook

As practical applications of generative AI become mainstream, demand for digital transformation (DX) leveraging on-site operational data is rising significantly. The Company will continue expanding functionalities of the "Smart at" series—including the generative AI integration plugin "Smart at AI for kintone Powered by GPT"—and strengthening its support infrastructure, aiming to create an environment where more businesses can effectively utilize data and AI in their operations.

About the Smart at Series

"Smart at" is a cloud service offered by the Company. The series includes plugins that extend Cybozu, Inc.'s "kintone," the iPad unmanned reception system "Smart at reception," and the LINE WORKS integration service "Smart at GATE for LINE WORKS," among others—all designed to enhance operational efficiency. The services are designed for easy implementation and operation, even without specialized knowledge, and most offer free trials.

About M-SOLUTIONS Co., Ltd.

Operating under the management philosophy of "Creating happiness through information revolution—innovating new value," the Company engages in SI, product, and public sector businesses. In its product business, it offers the "Smart at" series, including the iPad unmanned reception system "Smart at reception" and kintone plugins. As a pioneer among kintone SI vendors, the Company has completed over 1,500 development projects.

Address: 14F, Metropolitan Plaza Building, 1-11-1 Nishi-Ikebukuro, Toshima-ku, Tokyo

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Inquiries Regarding Services

Product Sales Department, M-SOLUTIONS Co., Ltd. TEL: 03-6892-3166 / Email: msol_sales@m-sol.co.jp

*Company names, product names, and service names mentioned in this release are trademarks or registered trademarks of the Company or their respective owners.