Announcement of Company Name Change and Group Company Merger
Masterpiece Group Co., Ltd. will absorb its subsidiary, Relief Sign Co., Ltd., and change its name to Clad Co., Ltd. on July 1, 2026. This strategic move aims to transition the business towards AI-driven intelligent services, integrating global BPO operations with SNS risk management to comprehensively address corporate challenges and digital risks. The new company will leverage AI Voicebot and Enjo Killer to support corporate growth and safety.
📋 Article Processing Timeline
- 📰 Published: April 15, 2026 at 19:00
- 🔍 Collected: April 15, 2026 at 10:31
- 🤖 AI Analyzed: April 16, 2026 at 02:01 (15h 29m after Collected)
Masterpiece Group Co., Ltd. (Headquarters: Nishi-Azabu, Minato-ku, Tokyo; Representative Director and President: Juri Nakajima; hereinafter "Masterpiece G") has decided to absorb and merge with its subsidiary, Relief Sign Co., Ltd. (Headquarters: Nishi-Azabu, Minato-ku, Tokyo; Representative Director and President: Juri Nakajima; hereinafter "Relief Sign"), which operates an SNS risk management business, effective July 1, 2026. This merger aims to transition the business to AI-driven intelligent services, and the company name will be changed to "Clad Co., Ltd."
■ New Corporate Logo
Background of the Merger and Future Business Direction
Since its establishment in 2001, Masterpiece G has been providing BPO (Business Process Outsourcing) services in various Asian countries, including China, Hong Kong, Thailand, the Philippines, and Myanmar, supporting companies in solving their management challenges. In recent years, the company has actively promoted the use of AI, advancing "AI-human integrated BPO" to achieve cost reduction and quality improvement in call centers. Meanwhile, Relief Sign, since 2000, has specialized in risk management for domestic Japanese companies, focusing on SNS monitoring and crisis management for "flaming" incidents, and has been involved in protecting the brands of over 1,500 companies.
The BPO market in the Asia-Pacific region is expected to continue high growth, driven by companies' digital transformation initiatives and cost optimization needs. In Japan, as risks such as "flaming" incidents originating from SNS, information leaks, and fake news become apparent, investment in SNS risk management and digital risk countermeasures is expanding from the perspective of corporate reputation protection and compliance.
Against the backdrop of the continuously expanding BPO market and SNS risk management market, our group will integrate its global BPO business, which operates in various Asian countries, with its SNS risk management business, which has primarily served major Japanese companies. This integration aims to build a system capable of comprehensively addressing corporate management challenges and digital risks.
In the first year, leveraging its strength of having existing customers ranging from global companies like Google and Amazon to growing companies like Timee and Oisix, the company will offer "AI Voicebot" and "Enjo Killer" (which predicts posts with a high potential for "flaming" and promptly advises on response methods) as a package, capable of scaling with the business.
Thoughts Behind the New Company Name "Clad"
In Japanese traditional performing arts like Kabuki and Noh, "Kuroko" is sometimes expressed as "KUROKO" in English, but formally it is "Black-clad stagehand," meaning a stage assistant dressed in black. Our company focused on the word "clad" within this expression. While inheriting the traditional vision of "rationalizing management as Kuroko," the name "Clad" embodies our intention to play a crucial role in supporting the new stage of "AI x BPO + Flaming Prediction."
Furthermore, we will adopt the tagline "AI driven BPO for growth and safety." By reflecting the key messages "Advancing BPO with AI" and "Ensuring business growth and quality through human x AI," this expresses our company's desire to transcend the conventional framework of BPO and become a presence that supports corporate growth and safety through services that integrate the power of AI and humans.
We recognize that a system capable of delving into business design through a hybrid of human and AI, while covering the Asia-Pacific region, will be a significant differentiating factor in the global BPO market. With this merger and name change, we intend to move away from so-called inexpensive BPO and foster an organizational culture that aims for a lean, highly profitable, tech-driven environment.
■ Current and New Company Names (including subsidiary name changes)
Current Company Name
New Company Name
Masterpiece Group Co., Ltd.
Clad Co., Ltd.
Relief Sign Co., Ltd.
Clad Co., Ltd. (Absorbed)
Beijing 95 Taiwei Information Co., Ltd.
Clad (Beijing) Technology Co., Ltd.
MPG Oita BPO-Center Co., Ltd.
Clad Oita Co., Ltd.
Masterpiece Group (Thailand) Co., Ltd.
Clad (Thailand) Co., Ltd.
Masterpiece Group (Myanmar) Co., Ltd.
Clad (Myanmar) Co., Ltd.
Masterpiece Group (Philippines), Inc.
Clad (Philippines) Co., Ltd.
■ Merger and Name Change Date
July 1, 2026
■ Contact Information
Masterpiece Group Co., Ltd. General Affairs Department: Amagasa
Address: MPG Nishi-Azabu Building, 1-8-12 Nishi-Azabu, Minato-ku, Tokyo
Phone: 03-6635-0067
E-mail: info@m-piece.com
■ New Corporate Logo
Background of the Merger and Future Business Direction
Since its establishment in 2001, Masterpiece G has been providing BPO (Business Process Outsourcing) services in various Asian countries, including China, Hong Kong, Thailand, the Philippines, and Myanmar, supporting companies in solving their management challenges. In recent years, the company has actively promoted the use of AI, advancing "AI-human integrated BPO" to achieve cost reduction and quality improvement in call centers. Meanwhile, Relief Sign, since 2000, has specialized in risk management for domestic Japanese companies, focusing on SNS monitoring and crisis management for "flaming" incidents, and has been involved in protecting the brands of over 1,500 companies.
The BPO market in the Asia-Pacific region is expected to continue high growth, driven by companies' digital transformation initiatives and cost optimization needs. In Japan, as risks such as "flaming" incidents originating from SNS, information leaks, and fake news become apparent, investment in SNS risk management and digital risk countermeasures is expanding from the perspective of corporate reputation protection and compliance.
Against the backdrop of the continuously expanding BPO market and SNS risk management market, our group will integrate its global BPO business, which operates in various Asian countries, with its SNS risk management business, which has primarily served major Japanese companies. This integration aims to build a system capable of comprehensively addressing corporate management challenges and digital risks.
In the first year, leveraging its strength of having existing customers ranging from global companies like Google and Amazon to growing companies like Timee and Oisix, the company will offer "AI Voicebot" and "Enjo Killer" (which predicts posts with a high potential for "flaming" and promptly advises on response methods) as a package, capable of scaling with the business.
Thoughts Behind the New Company Name "Clad"
In Japanese traditional performing arts like Kabuki and Noh, "Kuroko" is sometimes expressed as "KUROKO" in English, but formally it is "Black-clad stagehand," meaning a stage assistant dressed in black. Our company focused on the word "clad" within this expression. While inheriting the traditional vision of "rationalizing management as Kuroko," the name "Clad" embodies our intention to play a crucial role in supporting the new stage of "AI x BPO + Flaming Prediction."
Furthermore, we will adopt the tagline "AI driven BPO for growth and safety." By reflecting the key messages "Advancing BPO with AI" and "Ensuring business growth and quality through human x AI," this expresses our company's desire to transcend the conventional framework of BPO and become a presence that supports corporate growth and safety through services that integrate the power of AI and humans.
We recognize that a system capable of delving into business design through a hybrid of human and AI, while covering the Asia-Pacific region, will be a significant differentiating factor in the global BPO market. With this merger and name change, we intend to move away from so-called inexpensive BPO and foster an organizational culture that aims for a lean, highly profitable, tech-driven environment.
■ Current and New Company Names (including subsidiary name changes)
Current Company Name
New Company Name
Masterpiece Group Co., Ltd.
Clad Co., Ltd.
Relief Sign Co., Ltd.
Clad Co., Ltd. (Absorbed)
Beijing 95 Taiwei Information Co., Ltd.
Clad (Beijing) Technology Co., Ltd.
MPG Oita BPO-Center Co., Ltd.
Clad Oita Co., Ltd.
Masterpiece Group (Thailand) Co., Ltd.
Clad (Thailand) Co., Ltd.
Masterpiece Group (Myanmar) Co., Ltd.
Clad (Myanmar) Co., Ltd.
Masterpiece Group (Philippines), Inc.
Clad (Philippines) Co., Ltd.
■ Merger and Name Change Date
July 1, 2026
■ Contact Information
Masterpiece Group Co., Ltd. General Affairs Department: Amagasa
Address: MPG Nishi-Azabu Building, 1-8-12 Nishi-Azabu, Minato-ku, Tokyo
Phone: 03-6635-0067
E-mail: info@m-piece.com