Lumission Launches Management Support Service 'CEO's Alter Ego' for AI Firms

## Overview

Lumission Co., Ltd. (Minato-ku, Tokyo) has officially launched 'CEO's Alter Ego' (for AI-related companies), a management support service. The service aims to organize and institutionalize essential business processes—such as sales, AI proposals, deployment support, customer management, and management decision-making—that are often prone to over-reliance on specific individuals in AI firms.

Currently, the AI industry faces numerous challenges:
- AI adoption ends without follow-up or recurring contracts.
- Projects remain in the PoC (Proof of Concept) phase and fail to monetize.
- Excessive dependency on specific engineers or talent.
- Intensifying price competition due to market saturation.
- Difficulty in differentiating AI tools.
- Sales proposals lack reproducibility.
- Revenue is growing, but profitability remains low.

Many AI companies struggle with decision-making criteria being locked in the minds of specific leaders or consultants, leading to operational bottlenecks. The new service addresses these issues with features like:
- Management analysis specialized for AI companies.
- Visualization of gross margins, LTV, retention rates, and profit structures.
- Designing customer relationships that foster recurring contracts.
- Institutionalizing sales and proposal criteria.
- Free, ongoing management consultations.

## Key Service Features

1. Codifying decision-making criteria for sales and management.
2. Visualizing customer LTV and revenue structures.
3. Designing pathways for recurring contracts and upselling.
4. Providing free, unlimited consultation.

## Impact on Client Companies

Companies utilizing this service have reported improvements in retention rates, customer LTV, reproducibility of proposals, profitability, and reduced dependency on leadership.

## Mission

Lumission advocates for 'Five-way Satisfaction' management (benefiting company, employees, customers, society, and the next generation). Recognizing AI companies as critical infrastructure providers, the firm offers this service for free to ensure AI firms can effectively manage and deliver long-term value.