Visualizing the "Perception Gap" Between Management and Front-line Employees

Dreamhope Co., Ltd. (Representative Director: Hidetoshi Nakamura, Headquarters: Chiyoda-ku, Tokyo), a group company of PCA Corporation (Representative Director: Fumiaki Sato, Headquarters: Chiyoda-ku, Tokyo, Prime Market Code 9629), a business management system vendor, which supports corporate mental health and talent retention, renewed its survey service for visualizing organizational issues in April 2026. This renewal strengthens the "Deep Survey" function, which visualizes the perception gap within organizations by comparing the response results of management and non-management respectively. Along with the renewal, we are recruiting research monitor companies to verify the service's potential.

**Development Background** As companies grow and the number of employees increases, it is not uncommon for management to find it difficult to directly grasp the situation on the ground. Especially in companies with 50 to 200 employees, many managers face challenges such as struggling to see results despite organizational improvement efforts, not understanding the true feelings of their employees, or being unable to grasp on-site issues. Against this background, our company developed "Deep Survey" to identify organizational issues by visualizing the perception gap between management and the field.

**Features of Deep Survey** **Visualizing the perception gap between management and the field** In Deep Survey, both management and employees answer the same questions. By comparing the results, the differences in perception that exist between management and the field can be quantitatively understood.

**Can be answered in about 10 minutes with 32 questions** The survey consists of 32 questions, and the answering time is approximately 10 minutes. This allows for an understanding of the organization's condition while minimizing the burden on employees.

**Visualize results on a dashboard** Survey results can be checked on a dashboard, allowing management and HR personnel to visually grasp the organization's situation.

Keywords: Mental health, turnover prevention, turnover prediction, human resource utilization, job change