Report: Sanrio Puroland's V-Shaped Recovery Driven by Dialogue and 'Active Listening'
株式会社Lively舉辦第三屆對談活動，邀請三麗鷗娛樂社長小巻亞矢分享如何透過「傾聽」帶領彩虹樂園達成業績V字復甦的組織變革實錄。
📋 Article Processing Timeline
- 📰 Published: May 13, 2026 at 17:50
- 🔍 Collected: May 13, 2026 at 09:01
- 🤖 AI Analyzed: May 16, 2026 at 00:22 (63h 20m after Collected)
Lively Inc. held its 3rd 'Active Listening Talks' event on April 10, 2026, featuring guest Aya Komaki, President of Sanrio Entertainment. Komaki revealed that Sanrio Puroland's turnaround was not due to secret strategies but constant dialogue and listening to individual employees. By implementing workshops like 'Dialogue Festivals,' the organization fostered psychological safety and improved productivity. Lively CEO Eri Oka highlighted that such human-centric listening skills are becoming a vital competitive advantage for organizations in the AI era.