Smartphone Intercom App 'LINE WORKS Roger' Updated: Now Supports Up to 10 Simultaneous Channels for Centralized Monitoring of Multiple Sites

LINE WORKS Corp. (Headquarters: Shibuya-ku, Tokyo; CEO: Takeshi Shimaoka), provider of the business communication tool 'LINE WORKS' and various AI products, announces that the smartphone intercom/transceiver app 'LINE WORKS Roger' has been updated and is available starting today. With this update, the new 'Multi-channel' feature has been added, allowing users to participate in up to 10 channels simultaneously. This makes it possible to grasp the situation of multiple sites in real-time and centrally, without the need to switch channels or carry multiple transceiver devices. Furthermore, new features for administrators have been introduced, including the 'Group-linked Channel' feature that enables the creation and management of channels linked with groups, and the 'Auto-assign' option that automatically allocates licenses (Roger app usage rights) when members are added. This allows for easier channel and member management. In addition, several new features and options have been added to improve usability and strengthen security. Also, battery consumption on Android devices has been improved by approximately 35% (*), enabling longer periods of use than before. Through these enhancements, we realize improved user convenience and operational efficiency, contributing to increased overall business productivity. ■ About 'LINE WORKS Roger' 'LINE WORKS Roger' is an intercom/transceiver app that realizes flexible and highly functional business coordination using Voice AI technology, while maintaining the convenience of conventional transceivers. Voice interactions are transcribed in real-time and can be accumulated and shared as text. This contributes to improved accuracy of instructions, reduction of communication errors, and the visualization and improvement of business processes. Additionally, because it can link with the chat function of 'LINE WORKS', communication suited to the scene is possible, such as 'chat (text)' for office members and 'voice (audio)' for field members. The app is highly evaluated for features that meet frontline needs, such as ease of introduction and seamless coordination between the field and headquarters via LINE WORKS. Adoption is accelerating in frontline areas including retail, transportation, nursing care, and medical institutions, and it is currently deployed in 2,000 companies. *Product intro page URL: https://line-works.com/roger/ ■ Main New Features/Options Added This Time 1. Multi-channel feature By being able to participate in up to 10 channels simultaneously, general managers and administrators overseeing multiple sites can grasp the situation in real-time without switching channels or carrying multiple transceivers. This leads to prompt instruction delivery and improved response capabilities. [How to Use] 1. Turn ON 'Multi-channel connection' from the settings screen. 2. Tap the name of the channel you want to join from the channel list to start the connection, and it will be added to 'Connected channels'. 3. To switch the channel you want to speak in, tap the target channel name again. * The microphone icon next to the channel name turns blue for the channel where speaking is possible. * Only one channel allows speaking at any given time. * By using the 'Auto-connect at app launch' setting, you can pre-specify channels frequently used for work and connect automatically. [Available Plan] Available on the Advanced Plan 2. Noise Reduction Feature (*) By reducing surrounding environmental noise, it becomes possible to deliver clear audio even in noisy environments like event venues and construction sites. This reduces listening difficulty on the receiver's end and supports smooth, low-stress communication. * Available on both Android OS and iOS versions. The ON/OFF toggle button for this feature is implemented first in the Android version and is scheduled to be implemented in the next version or later for iOS. [How to Use] From the settings screen, turn ON the toggle button for 'Audio Quality' > 'Noise Reduction Feature'. 1. Group-linked Channel Feature Administrators can create groups based on business purposes in advance on the admin screen, and then create channels based on those groups. Since channel participants are synchronized with the corresponding group members, there is no need to manually add or remove members on the channel side during personnel transfers or organizational changes, reducing management load and enabling flexible channel operation. * This feature is only available to administrators. * Groups