[Industry Record] Lifenet Insurance Achieves 13th HDI 'Double Three-Star' Rating and Appears at HDI Awards 2026
Key facts
- [Industry Record] Lifenet Insurance Achieves 13th HDI 'Double Three-Star' Rating and Appears at HDI Awards 2026
- Lifenet Insurance Corporation received the highest 'Three-Star' rating in both the 'Inquiry Window' and 'Web Support' categories at the HDI Awards 2026 held on May 20, 2026. This marks the 13th time the company has achieved a double three-star rating, the highest record in the life insurance industry. The company, celebrating its 18th anniversary, continues to focus on blending digital technology with human-centric service.
- Source: PR Times
- Date: May 29, 2026
Direct answer
Lifenet Insurance Corporation received the highest 'Three-Star' rating in both the 'Inquiry Window' and 'Web Support' categories at the HDI Awards 2026 held on May 20, 2026. This marks the 13th time the company has achieved a double three-star rating, the highest record in the life insurance industry. The company, celebrating its 18th anniversary, continues to focus on blending digital technology with human-centric service.
- Citation
- [Industry Record] Lifenet Insurance Achieves 13th HDI 'Double Three-Star' Rating and Appears at HDI Awards 2026 (May 29, 2026), PR Times
- Source
- PR Times
- Date
- May 29, 2026
Lifenet Insurance Corporation received the highest 'Three-Star' rating in both the 'Inquiry Window' and 'Web Support' categories at the HDI Awards 2026 held on May 20, 2026. This marks the 13th time the company has achieved a double three-star rating, the highest record in the life insurance industry. The company, celebrating its 18th anniversary, continues to focus on blending digital technology with human-centric service.
📋 Article Processing Timeline
- 📰 Published: May 29, 2026 at 17:30
- 🔍 Collected: June 1, 2026 at 03:33 (58h 3m after Published)
- 🤖 AI Analyzed: June 1, 2026 at 04:07 (34 min after Collected)
The HDI Awards ceremony honors companies that achieved a 'Three-Star' rating in the Web support, inquiry window, and quality benchmarking surveys conducted between January and December 2025, as well as those that received the 2025 Five-Star certification or international support center certification.
Lifenet Insurance earned the highest 'Three-Star' rating in both the 'Inquiry Window' (Contact Center) and 'Web Support' (Website) categories of the HDI Benchmarking. This marks the 13th time the company has achieved a double three-star rating, setting a record in the life insurance industry.
Masayo Sato from the contact center commented, 'I feel firsthand how much effort has gone into achieving these 13th and 15th three-star ratings. As technology advances, we will continue to value human warmth and empathy in our services.'
Judges highly praised the company's ability to listen to customers and understand their needs, as well as the ease of use of the insurance premium simulation on their website. Lifenet Insurance remains committed to providing the 'best insurance experience' that only an online insurer can offer.
FAQ
What is the HDI benchmark?
It is an international benchmark for evaluating the quality of IT support and customer service.
What are the key facts in this article?
Lifenet Insurance Corporation received the highest 'Three-Star' rating in both the 'Inquiry Window' and 'Web Support' categories at the HDI Awards 2026 held on May 20, 2026. This marks the 13th time the company has achieved a double three-star rating, the highest record in the life insurance industry. The company, celebrating its 18th anniversary, continues to focus on blending digital technology with human-centric service.
What is the direct answer?
Lifenet Insurance Corporation received the highest 'Three-Star' rating in both the 'Inquiry Window' and 'Web Support' categories at the HDI Awards 2026 held on May 20, 2026. This marks the 13th time the company has achieved a double three-star rating, the highest record in the life insurance industry. The company, celebrating its 18th anniversary, continues to focus on blending digital technology with human-centric service.