Legal AI's Key to Practical Use: "A Form That Can Be Trusted and Delegated"

LegalOn Technologies, Inc. (Headquarters: Shibuya-ku, Tokyo; Representative: Nozomu Tsunoda, Representative Director, Executive Officer, Group CEO; hereinafter referred to as LegalOn Technologies) conducted a survey on the actual status of AI and AI agent utilization in legal affairs for users of "LegalOn" (https://www.legalontech.com/jp/), a Professional AI for Legal equipped with a legal-specific AI agent. The survey revealed that while there is a positive evaluation of AI utilization in legal affairs, accuracy, reliability, and suitability for practical work are prioritized when using AI autonomously.

Survey Summary

- 85.3% have a positive evaluation of AI and AI agent utilization in legal affairs.

- Regarding the scope of tasks to be delegated to AI agents, approximately 40% chose "up to drafting/proposals" and "confirming only key points."

- When using AI agents autonomously, the top priorities are "accuracy and reliability of output content" (66.8%) and "suitability for our company's standards and practical work" (51.8%).

- Current challenges in legal affairs include "personalization," "insufficient knowledge utilization," and "anxiety about risk judgment."

【Survey Overview】

- Target Audience: LegalOn Users / 880 individuals

- Survey Period: May 21, 2026 - June 14, 2026

- Survey Method: Internet survey

Background: Legal AI is Shifting from "Whether to Introduce" to "How to Integrate into Practical Work"

The utilization of generative AI and AI agents is expanding to highly specialized legal tasks such as contract review, draft creation, legal consultation, and research. In a survey on the actual status of AI agent utilization in legal affairs published by LegalOn Technologies in March 2026, AI agent awareness among those involved in legal affairs reached 85%, with an experience rate of 40.2%. On the other hand, the reasons for non-adoption were "anxiety about accuracy" (54.5%) and "anxiety about security" (36.8%), indicating that reliability and safety are crucial issues for the widespread adoption of AI in the legal field.

As interest and usage of AI agents grow, AI utilization in the legal domain is entering a phase where the question is no longer "whether to use it" but "how to trust it and integrate it into practical work." In legal affairs, overlooking contract risks or making inaccurate judgments can lead to business risks. Therefore, it is crucial to utilize AI not just as an efficiency tool, but in a way that ensures the accuracy of its output, the basis for its judgments, and its suitability for company standards and practical work.

This survey targeted actual users of "LegalOn" to understand their awareness of AI and AI agent utilization in legal affairs, the roles they expect from AI, their concerns, and their current challenges in legal work.

1. 85.3% Have a Positive Evaluation of AI Utilization in Legal Affairs

When asked about the utilization of AI and AI agents in legal affairs, 46.5% responded "very effective in my work and I believe it should be actively utilized," and 38.8% responded "effective and I believe its utilization will further expand in the future," totaling 85.3% with a positive evaluation. In contrast, only 1.9% expressed "concerns about effectiveness at this time." Expectations for AI utilization are high in the legal domain as well, and the expansion of practical use is being positively received.

2. AI is Expected to Provide Practical Support Based on Drafting/Proposals and Confirmation of Key Points

When asked about the extent to which they want AI agents to operate autonomously, 42.6% chose "perform up to drafting/proposals, and I will make the final decision," and 42.0% chose "proceed automatically and I only want to confirm key points." These results suggest that while legal professionals are positive about AI utilization, they expect AI to support human confirmation and judgment through drafting/proposals and confirmation of key points, rather than completely entrusting decisions to AI.

The legal field requires judgments based on contract terms, transaction background, and business risk tolerance. In AI utilization, it is important to support professionals in making more appropriate judgments, rather than simply automating tasks.

3. Tasks to Delegate to AI Center on "Contract Creation/Review"

When asked about tasks they want to delegate or have AI agents handle, free-response answers were categorized by task. "Contract creation/drafting" accounted for 29.5%, "contract review/checking" for 23.4%, and "legal consultation/inquiry response" for 14.1%. This was followed by "research/investigation (laws/precedents)" at 12.1% and "identifying risks/issues" at 8.2%. The tasks to be delegated tend to focus on practical work that precedes final decision-making, such as contract creation and review.

This aligns with the preference for autonomy seen in the previous section: "perform up to drafting/proposals, and I will make the final decision" and "proceed automatically and I only want to confirm key points." This suggests that legal professionals want to delegate tasks such as drafting and initial checks to AI while retaining final decision-making authority.

4. "Accuracy and Reliability of Output Content" is Prioritized for Autonomous AI Agent Utilization

When asked about the points prioritized when using AI agents autonomously, "accuracy and reliability of output content" was the most frequent response at 66.8%. This was followed by "suitability for our company's standards and practical work" at 51.8%, and "response to unexpected errors and overlooked risks" at 45.5%.

While there is a high willingness to utilize AI, in legal affairs, the accuracy of output, suitability for company contract policies and practical work, and mechanisms to prevent overlooking critical risks are prioritized. To integrate AI into practical work, it is necessary to enhance the reliability of output and provide support in a way that makes it easy for professionals to review and utilize the content for decision-making.

5. Challenges in Legal Affairs Include "Personalization," "Insufficient Knowledge Utilization," and "Anxiety About Risk Judgment"

When asked about challenges in current legal affairs, "work is personalized" was the most frequent response at 40.0%. This was followed by "insufficient utilization of knowledge" at 36.6% and "anxiety about risk judgment" at 34.9%. In legal affairs, judgments often depend on the experience and knowledge of individual professionals, and there is a tendency to not fully utilize past contracts, review results, internal standards, and consultation history.

AI and AI agents have the potential to contribute to the standardization of work and the reduction of judgment burden through knowledge utilization, issue organization, and support for review/drafting tasks.

6. Reliability and Practical Suitability of Legal-Specific AI Incorporating Lawyers' Expertise

This survey found that 85.3% have a positive evaluation of AI and AI agent utilization in legal affairs, while "accuracy and reliability of output content" was the most prioritized aspect at 66.8%. Furthermore, regarding the scope of tasks delegated to AI agents, "perform up to drafting/proposals, and I will make the final decision" and "proceed automatically and I only want to confirm key points" were both chosen by approximately 40%. These results suggest that in the legal domain, AI utilization is focused on supporting human judgment while ensuring output accuracy and suitability for practical company work.

Contracts and legal matters are areas where errors in output or overlooked risks can lead to business risks, requiring high accuracy and practical suitability. "LegalOn," equipped with a legal-specific AI agent, is designed based on the expertise of lawyers, taking into account the requirements of legal practice.

LegalOn Technologies has over 30 individuals with legal qualifications, including within its group companies, and development-dedicated lawyers collaborate with engineers on product development. In addition to designing prompts tailored to legal practice, they formalize checkpoints, templates, and sample revised clauses created and supervised by lawyers, utilizing them as the AI's judgment foundation. Furthermore, information sources referenced by the AI are carefully selected under lawyer supervision from those considered highly reliable in legal practice. The system also supports response generation based on the company's accumulated knowledge, such as its contracts, past consultation history, and internal standards, providing support aligned with the company's practical work and judgment criteria.

Details about "LegalOn" can be found here.

By incorporating lawyers' expertise into AI design and its judgment foundation, and by enabling the utilization of company-specific knowledge, "LegalOn" provides a secure AI environment for legal work that demands accuracy and practical suitability. LegalOn Technologies will continue to expand services that legal professionals can use with confidence, supporting the advancement and efficiency of legal affairs.

About "LegalOn" (URL: https://www.legalontech.com/jp/)

"LegalOn," a Professional AI for Legal equipped with a legal-specific AI agent, aims to eliminate inefficient legal tasks across borders and enable legal teams to focus on thinking and decision-making, driving company growth from a legal perspective. The legal-specific AI agent "LegalOn Assistant" embedded in "LegalOn" supports legal tasks such as legal consultations, matter management, legal research, contract review, and contract management, assisting with tedious confirmation tasks and accuracy-critical tasks. It operates autonomously in conjunction with lawyer-supervised content and external information, creating an environment where knowledge is naturally accumulated through work. "LegalOn" serves as a Professional AI developed for legal teams, providing strong backup.

About LegalOn Technologies, Inc. (URL: https://legalontech.jp/)

LegalOn Technologies, Inc. is a global leading company in Professional AI for Legal, combining advanced AI technology with expertise in law and contracts. Since its establishment in 2017, the company has focused on developing AI-powered legal AI services and currently offers "LegalOn" equipped with a legal-specific AI agent. As of the end of March 2026, the number of companies with paid global installations exceeded 8,500. The company is also expanding its business domains to offer services such as the next-generation governance platform "GovernOn." By incorporating cutting-edge AI technologies such as large language models (LLMs) and AI agents into product development, the company supports its clients' businesses through solutions that address diverse corporate challenges.

Company Name: LegalOn Technologies, Inc.

Established: April 2017

Representative: Nozomu Tsunoda, Representative Director, Executive Officer, Group CEO

Business Activities: Planning and development of AI services related to legal and corporate affairs

Location: 19F, Shibuya Sakura Stage Shibuya Tower, 1-1 Sakuragaoka-cho, Shibuya-ku, Tokyo 150-6219

Capital: 20.15 billion yen (including capital reserve, reserves, etc.)