"LegalOn" Enhances "CLM Report" with Case Handling Time Analysis to Visualize Legal Department Operations

LegalOn Technologies Inc. (Headquarters: Shibuya-ku, Tokyo; Representative: Nozomu Tsunoda, Representative Director, Executive Officer, and Group CEO; hereinafter: LegalOn Technologies) has enhanced its "CLM Report," which visualizes the operational status of legal organizations, for "LegalOn" (https://www.legalontech.com/jp/), a Professional AI for Legal equipped with a legal-specific AI agent. By quantifying case handling time and individual member performance, it supports data-driven, objective organizational management.

■ In addition to visualizing the overall operational status of legal organizations, it is now possible to grasp case handling time.

The "CLM Report" has previously been characterized by its ability for legal managers to instantly grasp the operational status of their organization, easily obtain evidentiary data for reports and proposals to management, and intuitively confirm necessary information without advanced analytical skills. This has enabled the visualization of case volumes per 담당자 (person in charge), urgency of deadlines, trends in the number of cases, processes where work is stalled, and imbalances in workload, thereby supporting appropriate task allocation and continuous organizational improvement.

■ Supports performance understanding for each member and overall operational improvement for the organization.

This enhancement focuses on "time required" in matter management, allowing analysis of how long it takes to complete a case and how long it takes to receive the first response. This makes it easier for legal managers to understand not only the overall team's response status but also individual member performance. Furthermore, individuals can objectively review their own response status and utilize it for daily work reflection.

・Time required until the first response

You can check the time (median) required from case acceptance to the first response. This allows individuals to reflect on their initial response status, and legal managers can use it to understand the response speed of teams and individual members.

・Average processing time until final completion

You can check the time (median) required from case acceptance to completion. This allows you to understand how much time is spent on overall case handling, leading to a review of response workload and improvement of work processes.

・Trends in team-wide case handling time

You can check the changes in the time required for case handling across the entire team over time. This makes it easier to grasp changes in the overall organization's response speed and improvement status.

Additionally, for each member, the time required (median) for each status of completed assigned cases can be displayed. This makes it easier to specifically identify which processes take time, individual member response tendencies, and bottlenecks. In addition to visualizing the operational status of legal organizations, the scope of utilization will be further expanded as a foundation to support the review of case handling processes and continuous operational improvement.

Going forward, in addition to matter management, we are considering including data accumulated in contract management as a target for analysis and visualization, further supporting the understanding and improvement of overall legal operations.

About "LegalOn" (URL: https://www.legalontech.com/jp/ )

"LegalOn," a Professional AI for Legal equipped with a legal-specific AI agent, is a service that eliminates inefficient legal operations across borders, allowing customers' legal teams to focus on thinking and decision-making, and grow their businesses from a legal perspective. The legal-specific AI agent "LegalOn Assistant" embedded in "LegalOn" supports complex verification tasks and accuracy-demanding tasks in legal operations such as legal consultations, matter management, legal research, contract review, and contract management. It autonomously processes information in conjunction with lawyer-supervised content and external information, creating an environment where knowledge naturally accumulates during work. "LegalOn" continues to powerfully back up customers' legal teams as a Professional AI developed for legal teams.

About LegalOn Technologies Inc. (URL: https://legalontech.jp/ )

LegalOn Technologies Inc. is a global leading company in Professional AI for Legal, combining advanced technological capabilities in the AI field with specialized knowledge in law and contracts. Since its establishment in April 2017, the company has focused on developing legal AI services utilizing AI, and currently offers "LegalOn," equipped with a legal-specific AI agent. The number of paid corporate clients globally exceeded 8,000 as of February 2026. Furthermore, the company is expanding its business domain and also provides the next-generation governance platform "GovernOn." By incorporating cutting-edge AI technologies such as large language models (LLM) and AI agents into product development, LegalOn Technologies supports customers' businesses through solutions that address various corporate challenges.

Company Profile

• Company Name: LegalOn Technologies Inc.

• Representative: Nozomu Tsunoda, Representative Director, Executive Officer, and Group CEO

• Business Activities: Planning and development of AI services related to legal and corporate operations

• Headquarters: 19F Shibuya Sakura Stage SHIBUYA Tower, 1-1 Sakuragaoka-cho, Shibuya-ku, Tokyo 150-6219

• Established: April 2017

• Capital, etc.: 20.15 billion JPY (including capital reserve, etc.)