Kyndryl Introduces Agentic Service Management to Support AI-Native Infrastructure and Intelligent Workflows

Kyndryl 發表「Agentic Service Management」，透過成熟度評估與框架，協助企業從傳統 IT 營運轉型為 AI 原生的自主化工作流程。
新製品NQ 82/100出典：PR Times

📋 Article Processing Timeline

  • 📰 Published: May 14, 2026 at 22:00
  • 🔍 Collected: May 14, 2026 at 13:32
  • 🤖 AI Analyzed: May 15, 2026 at 20:17 (30h 45m after Collected)
Kyndryl has launched "Agentic Service Management" to help enterprises transition from traditional IT operations to autonomous, AI-driven workflows. The service provides maturity models, assessments, and implementation blueprints aligned with AI-native standards like ISO 42001. Noting a gap between AI capabilities and current IT readiness, Kyndryl aims to provide governance, risk management, and security frameworks, enabling secure and scalable Agentic AI deployments across hybrid and multi-cloud environments.

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