kubell Launches Corporate Cloud Postal Service 'Chatwork Mail Receipt'

kubell Inc. (Headquarters: Minato-ku, Tokyo; CEO: Masaki Yamamoto) announces the launch of 'Chatwork Mail Receipt,' a corporate cloud postal service that enables businesses to receive, digitize, and manage mail entirely online—from receipt to data management.

This service leverages the system infrastructure and operational expertise of 'atena,' a cloud postal service with a track record of handling over 1 million mail items.

What is the Corporate Cloud Postal Service 'Chatwork Mail Receipt'?

'Chatwork Mail Receipt' is a cloud postal service that receives mail sent to a dedicated address on behalf of businesses, digitizes it via scanning, and allows users to open, view, and manage it online. By eliminating the need for physical mail sorting and office visits, it enables centralized online management of paper mail for corporate back offices. This reduces physical movement and time delays caused by manual processes, streamlining back-office operations such as accounting and general affairs.

Key Features of 'Chatwork Mail Receipt'

Businesses often face the following challenges in handling mail through accounting, general affairs, and back-office teams. These issues not only hinder operational efficiency but also pose obstacles to overall productivity and the adoption of flexible workstyles:

- Regular office visits are required to receive and confirm mail, creating barriers to flexible work arrangements such as telework. - Daily work hours are consumed by manual tasks such as opening, sorting, scanning, and sharing received mail with relevant personnel. - Mail tends to concentrate with specific individuals or locations, increasing the risk of missed critical documents or delayed responses.

How 'Chatwork Mail Receipt' Solves These Challenges

1. Automatically 'Receive' Mail

Mail sent to the dedicated postal address issued by kubell is received on behalf of the company by atena Inc. (a kubell Group company). This eliminates the need for employees to visit the office to collect mail, centralizing receipt operations online.

As an option, designated professional staff from kubell can directly collect mail.

2. 'Confirm' Mail Digitally

Received mail is digitized through scanning and can be opened and viewed online. Users receive notifications when mail arrives, enabling them to access content securely from any location, supporting flexible workstyles.

3. 'Manage' Mail Online

After confirmation, users can issue instructions online to forward or dispose of mail. Digitized documents can be stored and searched as-is. By setting up team members and access permissions, the service prevents individual dependency and mail stagnation, enabling organization-wide tracking of mail processing status.

Service Website

[https://www.kubell.com/chatwork-mail-receipt/](https://www.kubell.com/chatwork-mail-receipt/)

Background and Purpose of the Service Launch

kubell Inc. operates under the corporate mission of 'Making work more enjoyable and creative.' Since its inception, the company has supported customer efficiency through its business chat platform 'Chatwork.' Starting in 2023, kubell has expanded its business scope by promoting 'BPaaS (Business Process as a Service),' a business model that combines human and AI-driven technologies to fundamentally realize digital transformation (DX) for clients. The company is evolving from a business chat provider into a platform that transforms 'work' through BPaaS.

Currently, in the BPaaS domain, kubell offers services such as 'Takushita (Chatwork Assistant)'—which outsources business processes like accounting, administration, general affairs, and recruitment—and 'Chatwork Labor Management,' which handles attendance and payroll processing, as well as 'Chatwork Invoice Receipt,' which streamlines invoice receipt and payment.

Meanwhile, mail receipt and management remain largely physical processes for many small and medium-sized enterprises (SMEs), representing a significant opportunity for digitalization and efficiency gains through BPaaS.

With the launch of 'Chatwork Mail Receipt,' built on the 'atena' cloud postal platform, kubell adds 'digitalization of mail operations' as a new capability to its BPaaS portfolio. This enables end-to-end service offerings across a broader range of back-office functions—including accounting, HR, general affairs, and mail management—accelerating business growth toward its mid-term goal of becoming the 'No.1 BPaaS Company for SMEs' (2024–2026).

About atena Inc.

atena Inc. operates under the mission of 'Bridging analog and digital to contribute to client success.' Centered on its cloud postal service 'atena,' which receives and digitizes corporate mail, the company also offers 'atena Administrative Outsourcing' for offline administrative tasks and 'Net de Yuubin,' which handles printing and mailing upon file upload. atena provides services in the areas of mail, general affairs, and back-office operations.

Representative Director: Naoki Shirahige

Company Established: January 26, 2019 (Current corporation established: June 5, 2020)

Business Activities: Planning, development, and sales of the atena series

Corporate Website: https://atena.inc/

About kubell Inc.

kubell Inc. (formerly Chatwork Inc.), guided by the mission 'Making work more enjoyable and creative,' operates 'Chatwork,' Japan's largest business chat platform, designed to be user-friendly and easily connectable with external users. The company also offers a wide range of BPaaS services such as 'Takushita,' which enables outsourcing of accounting, HR, and administrative tasks via chat. Evolving from a business chat company to a platform that transforms 'work' through BPaaS, kubell changed its corporate name to kubell Inc. (pronounced 'Kubell') effective July 1, 2024.

Representative: CEO Masaki Yamamoto

Company Established: November 11, 2004

Business Activities: Business chat operations, development and operation of peripheral services and new ventures

Corporate Website: https://www.kubell.com/