[KREO/In-store Reservations Go Paperless] Reservation Product Management System

Kreo Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo, Representative Director and President: Tsukasa Yokoi), which proposes marketing and promotions based on a consumer perspective, has newly released a "Tablet Mode" that allows customers to directly input reservations themselves in stores for 'iYOYAKU,' a reservation product management system that is being adopted by supermarkets and retail stores.

'iYOYAKU' supports business hour reduction and sales increase by real-time inventory management across multiple stores and the establishment of web reservation sites. This new feature eliminates the "transcription work from paper application forms" for in-store reservations, further improving store operational efficiency.

■ What is 'iYOYAKU,' a centralized reservation product management system?
'iYOYAKU' is a service that can centrally manage complex reservation information for seasonal products like Christmas cakes, Osechi, and Ehomaki, as well as year-round reservation products like hors d'oeuvres and birthday cakes. It has already been adopted by supermarkets nationwide and has achieved results by moving away from analog management.

Centralized management of multiple stores:
Real-time grasp of reservation numbers and inventory status for multiple stores from headquarters and stores. Inventory movements and changes are reflected immediately, leading to enhanced sales promotion just before reservation deadlines.

Web reservation site can be opened immediately:
Customers can place orders 24 hours a day from their smartphones or PCs via an instantly opened "Web Reservation Site." This simultaneously achieves new customer acquisition and reduces the burden of reception work.

▼ See here for details on 'iYOYAKU'.
https://kreo.jp/service/i-yoyaku

■ [New Feature] "Tablet Mode" that eliminates transcription effort
Kreo has newly released "Tablet Mode," a feature specialized for in-store reservation reception, for 'iYOYAKU.'

Tablet Mode: Product selection screen image
Tablet Mode: Reservation information input screen image

[Background of development: Eliminating "double work" and "errors" from paper application forms]
Until now, in-store reservation reception involved customers filling out "paper application forms," which store staff later manually entered into the system or Excel, resulting in double work. This analog method not only took an enormous amount of time for transcription but also led to problems such as "customer handwriting being unreadable" and "reservation omissions due to input errors."

[Features of Tablet Mode]
Tablet Mode is a function that allows customers to directly input reservation information and place orders themselves using a tablet device installed in the store (or handed over by staff).

"Complete elimination of transcription work":
Data entered by customers on the tablet is immediately reflected in the 'iYOYAKU' system (real-time inventory). No manual input work by staff is required behind the scenes.

"Easy-to-understand screen design considerate of customers":
An easy-to-understand and intuitive screen UI (design) is adopted so that even those unfamiliar with smartphone operations can use it without hesitation.

"Promotion of paperless operations":
Printing costs and storage space for paper application forms become unnecessary, and the risk of managing personal information is significantly reduced.

'iYOYAKU' strongly supports the complete digitalization of reservation operations, in addition to the "Web Reservation Site" that allows customers to make reservations from their smartphones, and now with the "In-store Tablet Input" support.

Inquiries regarding this matter:
Kreo Co., Ltd. Sales Development Department 2
E-mail: digital-info@kreo.jp (for inquiries only)

Company Profile:
Company Name: Kreo Co., Ltd.
Location: Marunouchi 2-5-1, Marunouchi N丁目 Building 5F, Chiyoda-ku, Tokyo
Representative: Representative Director and President Tsukasa Yokoi
Business Activities: Total solutions for marketing, advertising, and promotion
Established: December 1968
Capital: 82.84 million yen
URL: https://kreo.jp/