Disability Welfare Industry Continuing to Face Labor Shortages Views '3rd Wage Increase' with Interest | Love Palau Introduces TwooCa
Kort Valuta announces that Love Palau, a disability welfare service provider, has introduced its next-generation wallet 'TwooCa' to improve employee engagement and retention through a '3rd wage increase' using digital money.
📋 Article Processing Timeline
- 📰 Published: April 23, 2026 at 19:30
- 🔍 Collected: April 23, 2026 at 11:01
- 🤖 AI Analyzed: April 24, 2026 at 02:04 (15h 3m after Collected)
Kort Valuta Inc. (Headquarters: Shibuya-ku, Tokyo, Representative Director: Hideki Shibata, hereinafter "our company") announces that Love Palau Inc. (Headquarters: Higashiosaka City, Osaka, Representative Director: Yasukazu Miyazato, hereinafter "Love Palau"), which provides child development support, after-school day services, and communal living assistance, has introduced the next-generation *1 wallet "TwooCa" aiming to improve employee engagement and strengthen its organizational foundation.
■ Background
In the disability welfare industry, chronic labor shortages and high turnover rates are major issues, necessitating the retention of frontline staff and the creation of a comfortable working environment. In the field of disability welfare, in addition to daily support tasks, the psychological burden of dealing with users and their families is significant, making the maintenance of staff condition and internal communication crucial elements.
On the other hand, there are limits to addressing this solely through wage increases, requiring new initiatives to improve sustainable treatment and enhance the employee experience.
Amid continuing high prices, initiatives known as the "3rd wage increase" *2 are drawing attention, especially in the media. Through features utilizing points exchangeable for digital money in TwooCa, our company believes it can support the "practical improvement of take-home pay" *3 for employees, while also contributing to improved employee satisfaction (ES) and lower turnover rates.
Our initiatives were featured on TOKYO MX news as an effort for "practical improvement of take-home pay" utilizing digital money. ▶ Click here for coverage.
■ Overview
Across Love Palau's various businesses, TwooCa will be used to visualize the condition and daily actions of individual employees, promoting efforts to create a comfortable workplace.
This initiative will be applied cross-functionally across the company's multiple entities, including welfare services, restaurants, mental & body support, and education, aiming to improve the employee experience.
The main initiatives are as follows:
Mental check: Visualizing mental conditions based on voice data to easily grasp employees' health management and daily states.
Visualization of gratitude: Creating an environment where employees can send gratitude and praise felt during daily tasks to each other. This fosters a "feeling of being recognized," improving psychological safety, strengthening team unity, and boosting employee engagement.
Internal campaigns (Point gathering): Points are awarded based on daily initiatives such as health management and gratitude visualization, making daily efforts easy to understand. Awarded points can be exchanged for digital money and used for cashless payments in daily life, allowing employees to easily realize value in their everyday routines and serving as a mechanism that leads to a "practical improvement of take-home pay."
■ Comments regarding this initiative
Mr. Yasukazu Miyazato, Representative Director of Love Palau Inc.:
At Love Palau, we have felt the importance of creating an environment where employees can continue working with peace of mind. While support work is rewarding, the psychological burden is large, making the maintenance of condition and motivation a crucial issue.
With the introduction of TwooCa this time, we expect to be able to make previously hard-to-see aspects "visible" through mental checks and the visualization of gratitude. Furthermore, we intend to utilize this as a mechanism where employees can tangibly feel their actions and contributions through point awards, which we believe will lead to practical increases in take-home pay and contribute to improving employee satisfaction.
■ What is TwooCa
TwooCa is a collective term for various services provided by our company, and the main services are provided through the TwooCa app, which serves as an employee/membership card equipped with international brand card payment functionality. The payment-enabled card linked to the app is prepaid, making it available to all employees and members (* limited to residents of Japan). It also allows for expense reimbursements and peer-to-peer transfers among employees and members.
Furthermore, TwooCa was developed based on the belief that valuing employees and members leads to an increase in corporate and organizational value. The philosophy that "caring for others is not just for their sake (caring actions circulate to become the strength of organizations and society)" is embodied through technology.
See TwooCa service details
[List of TwooCa Features]
Electronic payment (Compatible with international brand card contactless payments)
Point awards utilizing digital money (evaluating employees' and members' daily actions and contributions*)
* Limited to welfare purposes that do not fall under wages according to the Labor Standards Act.
Payment functions compatible with in-house meals and snacks (a new feature leading to meal subsidy utilization)
Closed mall for occupational spheres (a limited mall accessible only to employees and members of organizations using TwooCa)
■ Background
In the disability welfare industry, chronic labor shortages and high turnover rates are major issues, necessitating the retention of frontline staff and the creation of a comfortable working environment. In the field of disability welfare, in addition to daily support tasks, the psychological burden of dealing with users and their families is significant, making the maintenance of staff condition and internal communication crucial elements.
On the other hand, there are limits to addressing this solely through wage increases, requiring new initiatives to improve sustainable treatment and enhance the employee experience.
Amid continuing high prices, initiatives known as the "3rd wage increase" *2 are drawing attention, especially in the media. Through features utilizing points exchangeable for digital money in TwooCa, our company believes it can support the "practical improvement of take-home pay" *3 for employees, while also contributing to improved employee satisfaction (ES) and lower turnover rates.
Our initiatives were featured on TOKYO MX news as an effort for "practical improvement of take-home pay" utilizing digital money. ▶ Click here for coverage.
■ Overview
Across Love Palau's various businesses, TwooCa will be used to visualize the condition and daily actions of individual employees, promoting efforts to create a comfortable workplace.
This initiative will be applied cross-functionally across the company's multiple entities, including welfare services, restaurants, mental & body support, and education, aiming to improve the employee experience.
The main initiatives are as follows:
Mental check: Visualizing mental conditions based on voice data to easily grasp employees' health management and daily states.
Visualization of gratitude: Creating an environment where employees can send gratitude and praise felt during daily tasks to each other. This fosters a "feeling of being recognized," improving psychological safety, strengthening team unity, and boosting employee engagement.
Internal campaigns (Point gathering): Points are awarded based on daily initiatives such as health management and gratitude visualization, making daily efforts easy to understand. Awarded points can be exchanged for digital money and used for cashless payments in daily life, allowing employees to easily realize value in their everyday routines and serving as a mechanism that leads to a "practical improvement of take-home pay."
■ Comments regarding this initiative
Mr. Yasukazu Miyazato, Representative Director of Love Palau Inc.:
At Love Palau, we have felt the importance of creating an environment where employees can continue working with peace of mind. While support work is rewarding, the psychological burden is large, making the maintenance of condition and motivation a crucial issue.
With the introduction of TwooCa this time, we expect to be able to make previously hard-to-see aspects "visible" through mental checks and the visualization of gratitude. Furthermore, we intend to utilize this as a mechanism where employees can tangibly feel their actions and contributions through point awards, which we believe will lead to practical increases in take-home pay and contribute to improving employee satisfaction.
■ What is TwooCa
TwooCa is a collective term for various services provided by our company, and the main services are provided through the TwooCa app, which serves as an employee/membership card equipped with international brand card payment functionality. The payment-enabled card linked to the app is prepaid, making it available to all employees and members (* limited to residents of Japan). It also allows for expense reimbursements and peer-to-peer transfers among employees and members.
Furthermore, TwooCa was developed based on the belief that valuing employees and members leads to an increase in corporate and organizational value. The philosophy that "caring for others is not just for their sake (caring actions circulate to become the strength of organizations and society)" is embodied through technology.
See TwooCa service details
[List of TwooCa Features]
Electronic payment (Compatible with international brand card contactless payments)
Point awards utilizing digital money (evaluating employees' and members' daily actions and contributions*)
* Limited to welfare purposes that do not fall under wages according to the Labor Standards Act.
Payment functions compatible with in-house meals and snacks (a new feature leading to meal subsidy utilization)
Closed mall for occupational spheres (a limited mall accessible only to employees and members of organizations using TwooCa)